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  • The McAloo Tikki burger, McPops, onion rings.

  • If you don't recognize these items from your regular McDonald's menu,

  • that's because you can't get them at a regular McDonald's in the US.

  • They're exclusive to McDonald's in their respective countries.

  • Designed to both attract tourists...

  • America does not have these fries or wings.

  • ... and, more importantly, drive international sales.

  • When you look at the sales figures, about 41% of their sales are in the US, and all the rest are international.

  • Here's how and why the company designs those local menus.

  • This is "The Economics of McDonald's International".

  • McDonald's founder Ray Kroc opened his first restaurant in Illinois in 1955 with just three food items on the menu.

  • Its staple was a 15-cent hamburger.

  • It first moved outside the continental US in 1967.

  • Now, the company has over 40,000 restaurants in over 100 countries.

  • We think of McDonald's as an American company, and in the US, they have about 13,500 restaurants.

  • But the bulk of their restaurants are actually international.

  • So, all the rest of those restaurantsabout 27,000⏤are all around the world.

  • And you may have noticed that the restaurants look different.

  • This is so chic.

  • There's no Grimace, no Hamburglar.

  • In Canada, they offer poutine.

  • While global core items like burgers and fries make up most of McDonald's food sales still, these local menu items make up about 30%.

  • International sales are a key part of McDonald's revenue.

  • Australia, China, Japan, France, and Germany are a few of the company's top markets.

  • Adopting a menu like this is a strategy companies use called "localization",

  • and it's a tactic that has been essential to McDonald's global growth.

  • When the company expanded into India in 1996, it did so without any beef on its menus,

  • observing the common belief in the country that cows are sacred.

  • McDonald's served more than 6 million customers there (in) its first year, with items like the Maharaja Mac, made with mutton patties.

  • One of India's current popular items is this: the McAloo Tikki Burger.

  • It's a potato and pea patty blended with some Indian spices.

  • This is Roger Di Domenico.

  • He works with local teams to build international menus.

  • They remind me of a certain Indian street food that I had growing up.

  • So, I think it's just a wonderful way to recognize and get closer to the customers while still remaining McDonald's.

  • Most McDonald's locations globally are managed and owned by franchisees or licensees rather than the company.

  • Deciding what's on those menus starts with customer research.

  • Local experts use that research to craft new items.

  • Local flavors are incorporated in several ways.

  • The first is adapting McDonald's staples to fit specific tastes.

  • I think if you look at the Spicy Chicken McNuggets that have been in multiple markets,

  • each one of those markets has a different interpretation of what spice means to their consumers.

  • There'll be one that might be highlighting curry.

  • There might be one that highlights more of a Tabasco-like flavor.

  • And then a third one that will use something like a Thai chili or a jalapeño.

  • But some markets will create or offer something completely new.

  • Mexico has McMolletes as part of breakfast.

  • The Philippines serves fried chicken with McSpaghetti.

  • If it's something that tastes like home and can be both true to McDonald's and true to the consumer, it's a big win for us.

  • And some additions to the international menus compete with other restaurants.

  • In some of these countries, McDonald's definitely competes with a brand like KFC on chicken.

  • So, in some countries in the Middle East, they actually offer fried chicken.

  • It's not something you'd see on US menus, but to compete with these local flavors, they do that.

  • Some of the more popular international items have even spread to McDonald's menus globally.

  • McFlurry started off in Canada and now it's loved everywhere.

  • McSpicy is a product that started off as a local taste variation in China that has now been adopted all over the world.

  • We want people to come in for the global core icons; we want people to come in to try something new.

  • And, so, any of the menu items that we feel like will do that is what we wanna elevate in the system.

  • McDonald's seized on the popularity of South Korean boy band BTS, launching a limited edition BTS meal in a number of countries in 2021.

  • It included sweet chili and Cajun sauces inspired by the South Korean market.

  • The company said the promotion helped drive a 40% increase from the year before in global sales

  • and significantly lifted McNugget sales during that period.

  • But some transplants aren't so successful.

  • For a number of years, McDonald's has had a McVegan sandwich in Germany and some other European countries.

  • They recently tried offering what they called a McPlant, which was using a Beyond Meat burger in the US, and they tested that in some markets.

  • And it just doesn't seem the consumers here want that.

  • So, you know, there is a push-pull, you know.

  • It's fun to have new flavors, it's exciting, but it doesn't always work in a permanent way.

  • While having a wide selection of items globally is profitable, McDonald's is looking to streamline some of its offerings.

  • This year, the CEO Chris K has said that there's just too many redundancies all across the world.

  • He gave an example where, you know, there's 70 different types of chicken sandwiches all across the world.

  • And, so, I think they are in the process of examining that, but I don't think they're gonna eliminate all local items on menus.

  • So, next time you're in Spain, you might be able to try McPops.

  • They're filled with your choice of white chocolate or hazelnut.

  • They're super soft and they've got this amazing filling on the inside.

  • Can I bother you for a napkin?

The McAloo Tikki burger, McPops, onion rings.

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