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  • 222222.

  • Hey what's up?

  • Oh yeah, I know what you mean.

  • Work problems.

  • Yeah.

  • What do you do?

  • What can you do?

  • Hi James, I'm gonna actually help you with that.

  • Now whether you work in north America Ireland Australia or you're in your own country, we all have workplace problems.

  • And what do I mean by that?

  • We have situations in which someone is treating you in a way that you need to fix or resolve, resolve means you know fix basically you're gonna fix this problem otherwise at least the greater problems, maybe you won't be satisfied at work or your employer won't be happy with you.

  • An example could be uh you have somebody at work who thinks they're your boss and they're gonna try and tell you what to do or how you should do it, but they don't pay you.

  • And if you listen to them you might lose that job.

  • Well today I'm gonna give you a lesson.

  • They give you five different common workplace problems you might run into.

  • I'll give you a solution by giving you a couple of phrases or sentences that you can use.

  • That lets them know a couple of things.

  • The two things are this number one, you're not gonna deal with somebody else's problems like you will solve this thing now.

  • But number two you are professional right?

  • Because you know you work on a team and you have to work together whether you know after this situation, whatever it is and they know that they can work with you because you will not disrespect them.

  • But you're also saying don't disrespect me.

  • Cool.

  • So we got that for you at five.

  • We're gonna go to the board and I'll give you five common ones.

  • There may be other ones that I haven't touched upon but these ones that usually come up trust me you're probably gonna go, oh yeah and I don't care if it's in english, you might be at your own company, you might be in Argentina going that happened last week in spanish.

  • I'm like yeah common.

  • So let's go to the board shall we thank you for bringing these up.

  • So the first one I want to talk about is when your employer is adding to your work and you go, yeah well my employer always has.

  • No no no no no no no.

  • In this particular case you have you were hired for a job.

  • If you're a photographer that's your job.

  • When they say okay now when you finish taking the pictures can you please take the garbage out and then we wipe the floors down.

  • You're like well that's that's not on my contract.

  • Now you can't say to your boss no that's not my contract.

  • I'm not doing it.

  • Sure you can you can say it and you've watched the people have done it, they say it and then they lose their job or they get in trouble or further problems.

  • This is something you can say that lets the boss know that I'm open to doing extra stuff but I also need, I need to be compensated which means paid appropriately for doing this or given another title or something.

  • So let's talk about it.

  • And that's why I said they will give you respect that you're saying sure I'll do it, I'm part of the team but respect me.

  • So here we go.

  • This is not part of my current and this is the important part because your responsibilities of what you signed on to do the job.

  • So if they want to give you something new, you're saying hey this is not part of my current responsibilities.

  • But if this is an opportunity to expand my role in the company, I would be happy to entertain reworking my contract which means hey look if you want to give me more responsibility, I'm happy to do.

  • So if I get extra compensation or more pay, if I get these more responsibilities I get more privileges in some way shape or form.

  • Okay so that's this one.

  • Number one.

  • So when your employer is saying, hey can you do this, you're like sure let's negotiate.

  • What about # 2?

  • We talked about your employer giving you work.

  • Well sometimes there's somebody your colleague colleague means someone you work with, they are acting like your boss.

  • You sit side by side of the desk, you're this exact same.

  • They are not your boss.

  • But suddenly they're like hey johnson we need to get this thing done by Tuesday how long it's gonna take you to do it and you're like, you're not my boss, you can't tell me you need it and done by this time or that time.

  • So then what you're going to do is this, you're gonna use this sentence.

  • This will help once again put you in a position with them in a position where you were saying, hey look, we work together.

  • I don't want this to be an unfriendly relationship, but we have to know where the line is, the barriers, the partition, right?

  • Like this is where you work, this is where I work, you're not my boss, you're not above me were the same.

  • So stop acting like it.

  • But you can't just say it like that, that might cause some animosity, which is anger.

  • So we'll say this instead, okay, if someone starts telling you, hey, you need to do this, this and this, you say very quickly, so you want them to respect, you go, hey, you'll need to figure out another way to get that or it's whatever it is, that project or this project it done.

  • I'm busy with my own work and I can't help you, meaning that's your work, this is my work, I'm doing my responsibilities.

  • You need to do your responsibilities, okay, now, if it's your boss is different, they could say, hey, you need to do this, but you're not my boss, so I got work to do, figure out how you're gonna get your own work done because generally when someone's acting like your boss, they're usually trying to give you their work, stop that right away.

  • Cool.

  • Alright, so that's the second one.

  • Someone acting like your boss and I've seen that tens of times.

  • Um now number three to stop someone from continuously interrupting you.

  • This could be at a meeting, like a formal meeting, this could be actually colleagues working and talking together and then someone you're speaking and then someone just interrupted and I think this and da da da da da da da da da da da, they just start talking and your, you know your, it's your turn to speak and this is a professional environment, this isn't you at home with your sisters and brothers are a couple of friends, you're having a couple of beers and you're just talking, it doesn't matter.

  • It does matter if the company, if you cannot communicate in a company, a company cannot succeed if the company cannot succeed, you all lose your jobs.

  • So one of the first things you have to remember is respect that if someone speaking, allow them to say their ideas, get it out there and if you have something to say add afterwards not to stop them from actually saying anything because you think your ideas are better because you don't know yours might not be better.

  • So in this case someone is interrupting you continuously, what do you do?

  • The first thing you want to do is thank them.

  • I did a previous video before when I said something like you can steal a conversation by saying something like uh you know you're right or well that's an interesting opinion you have and what you're doing is you're stealing the conversation by sort of giving a compliment to someone in a way.

  • And because of that they give you their attention once they give you their attention, other people give your attention and then you can take the conversation back.

  • Now this is a professional environment.

  • So you don't want to say, you know just anything we want to make it such that the intention comes back and that person feels validated.

  • What I mean by validated.

  • That means they feel good.

  • You're making me like, hey what you did was a great contribution.

  • No it wasn't.

  • But I'm gonna say that to get the attention back and then I'm going to address what happened.

  • Once again we're showing them respect.

  • But we're saying, hey no no no no no we don't play this game.

  • That's gonna be a problem, share this, share the space, share the air.

  • So we start off with thank you for sharing.

  • Right?

  • I'm thanking you, you're interrupting me and I'm thanking but thank you for sharing your insights insights like your ideas or your views or what have you john or bob address them directly.

  • You don't want to just say that and then they think you're talking to everyone.

  • So you're like thank you for sharing your insights, john done, done, done and look at them so they know you are interrupting me but please wait until I'm finished sharing my thoughts before you continue and you're also giving them back the floor.

  • So you're saying, hey look I do want to hear, I do want to hear what you have to say.

  • Just let me finish what I have to say first.

  • Then I'm happy to listen to you, I'm gonna share and I want you to share.

  • See how nice that is.

  • A compliment.

  • Get their attention, address them, make sure they know who you're talking to them, Tell them what they're doing wrong in a nice way and then tell them.

  • But I will play nicely and I'll let you have the floor when I'm done.

  • So wait.

  • Cool.

  • Alright number four to get to the point in a long conversation, anybody who knows me and if you watch my videos long enough I start off somewhere and then I go, what was I talking about and you have to remind me, we're gonna stop that stuff right now.

  • You can even do it to me.

  • It's actually kind of good because it makes sure this particular sentence is, make sure that you're actually also paying attention and this is the respect angle you're paying attention to the actual conversation.

  • Maybe someone started talking about one thing and then we go, they went on a tangent, which means they go off a little bit because it was related, but it starts going further and further away, so it's not quite related.

  • You can come back to the original point going, OK?

  • So what you're telling me, so we say this, so what you're saying is and then you kind of repeat some not everything what they're saying, the general point of where you wanted to go.

  • So they go, oh yeah, yeah, yeah, yeah, yeah, that's what we were talking about.

  • Yeah, yeah, that's it.

  • So you can stop the conversation from going longer and longer and you can bring it back to the point that you guys have to discuss and you're not saying, hey, hey, you lost it.

  • Like what are you talking about?

  • That's no, you're saying okay.

  • I was listening, we call it recap to recap I was listening.

  • And what I understand is you're saying this so you're saying this and then they can kind of go, okay, alright, I lost track, but now I'm back like that.

  • I lost track now back at times anyway, so you get them to do that.

  • They feel okay about it, right?

  • Because you didn't insult them or an embarrassing in front of people and you've actually repeated what they're saying, saying, I was actually paying attention to you because what you say is important.

  • Okay, now number five, it's not the same as this.

  • This is different.

  • You were actually having a conversation, you were both discussing what you both needed on a similar topic.

  • This is when someone comes into your office or your someone's talking to you and they start off with, hey jan, how you doing this morning?

  • Oh yeah.

  • Nice book.

  • Nice book here about what's happening with Tommy?

  • Yeah.

  • Yeah.

  • He's moving to a new thing anyway.

  • Do you know what about the johnson project?

  • Yeah.

  • Yeah johnson project.

  • Oh, what's happening there?

  • And you're like, I've got stuff to do, okay.

  • You mentioned the johnson project and then you could say, is there something you need from on my end on my end or from my end to get this done?

  • You're bringing it back and saying, okay, what do you want?

  • And that's what this one is.

  • What do you want from me?

  • You've come in this room, clearly you wanted something and if you if they don't want anything that's okay, they don't know.

  • I just wanted to say hi and you know, we say shoot that being as an S H I.

  • T.

  • Word and that means just to talk about stuff, right?

  • I just wanted to shoot the okay, cool, great.

  • Now they know that I've got work to do.

  • I got to go back to work or great.

  • It's nice talking to you know, I loved always doing that.

  • But sometimes you actually want to know what somebody needs from you because they actually might need something from you and if it's something that's timely, which means it's got to be done by a certain time, they need to tell you that because you don't want to get in an hour conversation and find out it was due 15 minutes ago or maybe you're busy and they're just shooting the breeze.

  • That's another way of saying it and you're like great, five minutes is cool.

  • But I got work to do okay this way if you follow these five and I'm sure you're gonna find examples.

  • I want you just I'm gonna say wait for a second and just stop back and think when was there a time your employer walked in and asked you to do something that wasn't part of your job, a bigger responsibility.

  • So it's not just can you do this thing put this book away from me but a bigger part and they just kind of expected you to do it.

  • But they didn't talk about compensation or pay.

  • It was just like now you've got another two hours worth of work.

  • That's just it.

  • That's not quite right, right?

  • You do more work, you should be paid for it if it's a value next that guy or a girl who acts like your boss, they get up from their desk, they're sitting right beside you.

  • You know, you should be doing this and so I don't remember signing a contract with you, this is a good one to say, hey look, I've got work to do.

  • So you solve your own problems, you stay over there and I'll do mine right.