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  • The culture of overwork creates a situation where people, daily, have to choose.

  • If you're gonna work here, you gotta choose between work and personal life.

  • For many people, that's work and family.

  • Because we think of that as a problem of work/family conflict,

  • the way that they address it, and the way many companies do, is work/family accommodations, which are great.

  • The problem with work/family accommodations in a context, in a culture of overwork, is that people who take them are seen as uncommitted, and their careers are derailed.

  • It's like, "Well, oh, if I haif I wanna work here and be successful, I'm going to have to give up that part of my life."

  • "I'm going to only have work; I'm not gonna have love."

  • And, so, we end up with these kinds of cultures of overwork that have all sorts of negative implications,

  • among them, that it's really hard for women to advance in them.

  • [Reseach: Ely and co-researcher Irene Padavic spent 18 months working with a global consulting firm that wanted to know why it had so few women in positions of power.]

  • [In confidential employee interviews, a common theme emerged.]

  • Everybody has the same explanation for why women aren't advancing.

  • This work requires 24/7 availability.

  • Women are not able to meet that requirement because of, you know, when they have children, they're devoted to their children.

  • And that's why they haven't advanced.

  • The narrative is: It's a... it's a problem women have, not men.

  • Men are the workers.

  • Men go to work and women stay home with the... with the kids.

  • In fact, what we saw for both men and women is... is a real wish to be at work and to fulfill their work ambitions,

  • and a real wish to have a personal life, whether it's with kids or community or spouses, partners.

  • Everybody was feeling the... the tension of having to go to one side or the other in a context that basically says, you need...

  • ... if you're gonna work here and you're gonna be successful, you need to be available 24/7.

  • Women are going against the cultural grain; men are going with it.

  • And they're both paying a price.

  • [What If the Culture of Overwork Is Based on a Myth?]

  • I think the culture of overwork is... is a good, pithy way to describe it, because it is a culture, and it is overwork.

  • This is, I think, particularly true in professional service firms.

  • Very often, you'll hear, "Well, you know, the clientyou have to be at the beck and call of the client."

  • And, so, that could bewho knows where the client is in the world or, you know.

  • And that's what forces the... the tension.

  • I think I've studied enough professional service firms to be able to say that that imperative is a myth.

  • I'm not saying people don't need to work hard.

  • I'm not saying that there aren't, sometimes, points when you might have to pull an all-nighter and, you know, spend a weekend at the office, whatever.

  • But this, kind of, constant, relentless, 24/7 availability is really fabricated for other purposes.

  • [Needing to to be available 24/7 is a fabricated idea.]

  • It's really serving this other function of, you know, allowing among a group of highly ambitious competitive people to stand out as the superstar.

  • So, we heard stories of consultants saying, you know, "We put together these hundred-slide decks."

  • "And we've spent the entire weekend perfecting them."

  • I mean, a hundred slides? Like, a client does not want a hundred slides.

  • So, why do we do it?

  • We do it because it's our opportunity to prove how smart we are; how smart and analytical we are.

  • It has nothing to do with what the client needs.

  • It has nothing to do with maintaining the competitiveness of the firm.

  • And, in fact, there's research to suggest that that kind of... that that kind of overwork is actually undermining, ultimately, of a firm's competitiveness.

  • Because it burns people out, it, you know, there's all sorts of negative repercussions of... of that kind of requirement.

  • [What can be done?]

  • Quite frankly, as an organizational scholar, I'm much more interested in, actually, what organizations can do about this.

  • If they really are interested in addressing these issues of structural inequality, say, "Where in our culture do we see structural inequality getting reproduced?"

  • "And what are the narratives?"

  • "What are the kinds of interactions people are having with each other?"

  • "What are our policies, our norms?"

  • And really taking a look at that.

  • "Is this... is this really true?"

  • "Do we really need 24/7 availability?"

  • "Is it really true that it's only women who are suffering?"

  • And, you know, "Do we want to change that?"

The culture of overwork creates a situation where people, daily, have to choose.

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