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  • (offbeat inspiring music)

  • - Chaos is an addiction,

  • one that most of us have.

  • That's because we've been trained that bad news,

  • bad behavior, and insurmountable challenges

  • to achieving our goals are just the way of the world.

  • The old adages

  • about nothing good coming without blood,

  • sweat and tears have been massive misunderstood.

  • At some level, we believe

  • that nothing good can come without huge sacrifice.

  • I'm here to tell you that is absolutely not true.

  • We can achieve our goals

  • while truly enjoying the road to getting there.

  • We must first break our addiction to chaos.

  • And as a leader, you can help your employees get there.

  • As with everything, change starts from the top.

  • Start by asking yourself

  • how you reward chaotic behavior.

  • Are there individuals

  • in your organization that exhibit characteristics

  • of lack of accountability, collaboration, or integrity?

  • Really ask yourself what you about these individuals,

  • and whether you need to rethink this.

  • Conversely, how do you currently recognize

  • and reward people that collaborate beautifully,

  • have total ownership over their successes

  • and failures, and approach things

  • with integrity and purpose?

  • Are you taking the time to look for these behaviors?

  • Make change within yourself as a leader first.

  • Next, make consequences

  • for chaotic behavior clear

  • and follow through with them.

  • Let's start with that simple and all too common example.

  • The email string, where there's a witch hunt

  • looking for blame for a mistake that was made.

  • What will you do in that situation as a leader?

  • Will you also look for the person that made the mistake,

  • or will you address the person that exhibited the behavior

  • of publicly shaming their colleagues?

  • The examples are endless, but the solutions are clear.

  • Here are 10 steps you can take to help

  • your organization quit the chaos addiction.

  • First, make sure everyone understands their roles

  • and responsibilities, and that you as a leader

  • haven't given two separate people

  • or teams the same task

  • asking them to compete for resources.

  • Ensure that everyone knows what success looks like

  • so that you don't have a team full

  • of people with different destinations marked on the map.

  • Cut gossip off at the knees.

  • Make sure that everyone understands that anyone who engages

  • in gossip in your organization

  • is not a culture fit.

  • Create room for open and honest dialogue

  • and watch your own reactivity to difficult

  • or challenging feedback.

  • Do not allow leapfrogging.

  • If someone comes to you with a difficulty

  • or challenge with someone else,

  • especially if that someone else

  • is their immediate supervisor,

  • always start by asking,

  • have you spoken to that individual first?

  • Empower your other leaders

  • to make decisions and to make mistakes.

  • That is the only way they will figure out how

  • to do things the right way.

  • Invite multiple perspectives and voices

  • into the decision making process.

  • Inclusivity is table stakes these days.

  • You can this by inviting multiple voices

  • into the decision making process.

  • Take the time to have the difficult conversations.

  • Get comfortable with giving feedback one

  • on one and not in group settings.

  • Celebrate successes way more

  • than you talk about failures,

  • and always check in

  • with yourself first to understand

  • how you individually contribute to chaos.

  • Teach others in your organization

  • how to do the same so they can become self aware

  • and change their own behaviors.

  • This is a lot to do, but you can start anywhere

  • on the list and work your way around.

  • Make note

  • of even the smallest changes

  • that these have created,

  • and then give yourself some credit

  • for making these very important changes take hold

  • within your organization.

  • (uplifting inspiring music)

(offbeat inspiring music)

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