Name: Sales Tutorial - Customer problem-solving
Uploaded: 2022-09-15T18:00:30.000Z
Duration: 3 min 31 s
Description: Thousands of YouTube videos with English-Chinese subtitles! Now you can learn to understand native speakers, expand your vocabulary, and improve your pronunciation...

Sentences with would like

- I'd like to ask you a simple, but very important question.

then I have a very important follow-up question.

Now if you said something that solves a problem,

Most salespeople think they're selling a solution,

they really only talk about their product.

Now in order to make an impact with the C-suite,

you have to be an expert at their problems,

If your customer doesn't believe or agree

Being perceived as a credible problem-solver

means your customer perceives you as knowledgeable,

skillful and capable of solving those problems.

So how do you ensure that you drive that perception?

Step one, understand exactly what your customer

that may be preventing them now or in the future

Step two, search for third-party insights that highlight

and reinforces the urgency to solve them.

as an ideal logical solution to those very problems.

the customer's problems and the cost associated with them.

the more likely they are to desire a solution.

Problems are personal and emotional to your customer

and that's what drives urgency to change.

Think beyond your products' features and benefits training

and really try to understand your customer's point of view.

you will naturally begin to speak their language

who completely understands their business

and the threats that prevent them from being successful.

If you don't focus on your customer's problems,

If you sell elevators for commercial office buildings,

your customer's problem is not that they need an elevator.

Their problem is they're trying to design

and builds long-term value in the resale of the building.

Now how does your elevator solve for those?

to manage with loads of bells and whistles.

Their problem is they need to increase sales

and find a better way to manage their customer conversations

Now tell me how your CRM system solves for that.

Always remember, problem-solvers rule the world

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Sales Tutorial - Customer problem-solving

perceive

perception

recommend

journey