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  • You're coming to Londonawesomebut you're not really sure about your level of English.

  • Well, don't worry, bro, I got your back.

  • Today's lesson, we're looking at all the phrases and words that you'll need to handle London like a pro.

  • You've come to a coffee shop 'cause you want a coffee or a tea or bit of cake or whatever.

  • What can you say here?

  • First of all, I'm going to pay for me and my friend.

  • So, I can say these things:

  • "What do you want," "I'll get them," "Let me get them," "My treat."

  • So, what do you want?

  • Uh... can you get me a mocha? A small mocha.

  • He could also say.

  • Can I have a small mocha?

  • So, when I go to order I might say, "Can I have blah, blah, blah?"

  • Or I might say, "Can I get blah, blah, blah?"

  • That one sounds a little more American.

  • It's fine, you can say it, doesn't matter.

  • You can say, "Could I get...", which is a little bit more formal, could and can...

  • We... we normally think of could being slightly more formal, a bit more polite, but basically the same.

  • Great point, Tom.

  • Also, I've noticed that my American friends, like, when they order, they often say just, "Hi, I want blah, blah, blah."

  • - Right. - Like to us...

  • - Super direct. - That... that sounds so rude!

  • - But that's what they say, so... - Yeah.

  • I think you can ⏤ I think it's perfectly fine, though; I think you can say that here.

  • Really ⏤ I mean, you could, but, like, if I was a barista, I'd be like, "You want?"

  • - Yeah. - At least say "please".

  • Yes. Oh, yeah, well, that's... that's... that's definitely a... a rule, say "please" and "thank you".

  • - Oh, definitely. - All the time.

  • - Can I have a small mocha, please? - For here or take away?

  • - Uh, it's to go, yeah, yeah. - Would you like cream on top?

  • Um... no, thank you.

  • And can I get an iced Americano, please? - Size?

  • Um... medium.

  • - Can I have it with soya milk, please? - Sure.

  • Thank you.

  • Oh, and also, can I have... can I have a thing of carrot cake?

  • - Sure. - ... thanks.

  • - Carrot cake... - Do you have any carrot cake?

  • - No, we don't. - Oh, no!

  • Okay, in that case, can I have a slice of lemon loaf?

  • - Sure... Certainly. - Thanks.

  • Um... I've got the app; can I pay on the app thing?

  • Sure.

  • Thanks.

  • - Thank you. - Thanks so much, cheers.

  • Alright, dude, what just happened?

  • - So, they will assume that you want dairy milk, cow's milk. - Yeah.

  • But if you want something different, make sure that you say, "Can I have it with blah, blah, blah milk," like soya milk, oat milk.

  • I'm a massive fan of oat milk. Yes.

  • You know what's really good? Coconut milk. Have you ever tried that?

  • - Haven't tried it, no. - Really, really good.

  • Okay.

  • - So, then, you ordered cake. - I did, yeah, I ordered cake.

  • So, erm, I said, "Can I have a thing of carrot cake?"

  • Now, with a piece of cake or whatever, you can say, can I have "a piece of" or "a slice of" cake.

  • However I said a thing of.

  • - Right, but thensorry, no, go on. - Soyeah, go on.

  • No, you... you go on.

  • But then I noticed that, whatand then I noticed that she said they were out of, uh, carrot cake, which, of course, means they don't have any.

  • You said, "Well, in that case..."

  • In that case, can I have a slice of lemon cake? Yeah. - Ah! Okay, okay.

  • - You want some? - Uh... yeah, feed me.

  • Oh, my God.

  • And then I noticed you paid in a way that I'd not seen before; I hadn't done that before.

  • - Yeah, so I havemaybe you have it, toosome coffee shops have an app to pay with or a card, like a loyalty card for that coffee shop.

  • So I said, um, "Can I pay by my app?" or "Can I pay with an app?"

  • Have you noticed, you know in, like, textbooks, they'll always say, like, "Oh, how would you like to pay, cash or card?"

  • - Yeah. No one says that. - No one says that in real life.

  • - No one says that. - No.

  • - Only in your textbooks.

  • - Yeah. - So, if you wanna pay cash or card, you just show it and everyone understands.

  • But if you do wanna pay with your app, it's best to say, "Can I pay with my app?" or "Can I pay with my card?"

  • - Dude, cheers for the mocha. - Yeah, cheers.

  • - I cancan you already feel the Italians in the comments being like, "That's not coffee, that's dirty water." - Dirty water.

  • -... on the left. - Yeah.

  • There's the guy here.

  • You know what else I noticed?

  • She said, when I ordered my coffee, she said, "Is that for here or to take away?"

  • I said, "It's to go."

  • So you can say "to go" or "to take away"; they both mean the exact same thing.

  • Yeah, I also say like, "to have in" or to... "to take out".

  • Yeah, I want it in the nice cups.

  • Yeah, yeah, exactly, not the paper ones, the China ones.

  • Yeah.

  • We are outside Selfridges, one of London's biggest shops, because we know that you guys love shopping.

  • And any visitor that's coming to London will want to visit Selfridges, will want to come to Oxford Street.

  • Now, we're trying to think of some useful language for you guys to use inside the store.

  • - Yes. - What have we got?

  • Well, shopping's an activity, right, sometimes you're not looking for anything specific.

  • - Sometimes you're just like... - Yeah.

  • - That's what I'm like most of the time. - Yeah, me too.

  • Right, so if an assistant comes to you, and is like, "Oh, um... can I help you with something?"

  • You might want to say, "No..." - "I'm just browsing."

  • To browse, to just look at things randomly, nothing specific.

  • So, other than browse, what else could you say?

  • Uh... "I'm just looking, thanks," that's quite a nice phrase.

  • Commonly we often say, "I'm just having a look (a)round."

  • - I'm just having a look (a)round. - Yeah.

  • London has loads of department stores, right, Selfridges, Harrods, etc., so these are huge shops that you're gonna want to find different sections.

  • Have you been to Harrods? Can you afford to go to Harrods?

  • - No, I... No. - No one can.

  • I can't even afford to enter Harrods, let alone buy anything.

  • They'd kick me out.

  • Yeah. Well, they've got a dress code, right, no sandals, no flip-flops, no shorts.

  • - No pajamas, this is why I get kicked out. - This is the one.

  • So, when you're in one of these stores, you wanna find something, so you ask someone, "Sorry, could you tell me where the food hall is?"

  • Or, "Could you tell me where ⏤ I don't knowthe men's section is?"

  • Whatever you want to find.

  • - And always start your sentence with... sorry. - Sorry.

  • - Remember, we're British, we're weird, we always apologize for everything.

  • - Yeah. - Sorry, can you help me?

  • Sorry, can you tell me where the [blank] is?

  • - Sorry, where can I find the blah, blah, blah, please? - Yeah.

  • Okay, also, let's imagine that you find the T-shirt, the jacket, the shoes that you want, but in a different size, how can you ask for that thing in a different size?

  • No, really, how can you say it?

  • You could say, "Sorry, do you have this in a different size?"

  • Or, "Do you have this in a different color?"

  • Do you have this in a large?

  • Do you have this in a 12?

  • Do you have this in blue?

  • So, also, when you want to pay, if you pay by card, they don't ask if it's credit or debit.

  • In the USA they do, but not... not here in London. - Not here. No.

  • Uh, you might wanna ask for receipts, so you say, "Could I have a receipt, please?"

  • So, pronunciation, yes, there's a "p", but don't pronounce it, receipt.

  • - Receipt. - Not receipt.

  • Alright, let's jump inside and practice some of this language.

  • Let's make magic happen.

  • Can I help you there, sir?

  • I'm just having a look around, thanks.

  • Yeah, sure, no worries. If you need anything, let me know.

  • Thanks. Actually, sorry, um... where can I find the shoes?

  • Uh, so, we have some shoes over there, we've also got shoes straight down the end as well, down there.

  • - Dude, thank you so much, cheers. - No worries; you're welcome.

  • Okay, dude, one thing I find when I'm walking around London is that sometimes I will need the loo.

  • - And there isn't, like, a loo available, so... - Yeah.

  • But, actually, for men, sometimes there are; have you seen, like, the street urinals?

  • Uh, yeah, I'm not sure I'm comfortable with using those.

  • No, they're gross. But in an emergency, what are you gonna do?

  • - Yeah, right. But... - But!

  • - For everyone that can't use those... - Yes.

  • ... what do we do? How do we find the toilet? Like, what's the thing?

  • - Right, so, of course some shops, some cafes will let you use theirs... - Yeah.

  • - ... but you need to ask first. - Absolutely.

  • So, how do we ask that question?

  • "Excuse me, uh, would you mind if I used the... the toilet," or, "Would you mind if I used the loo," could be an example.

  • Yep, the loo's a bit more of a posh way to say the toilet.

  • I like it, that's what I would use, because

  • - Do you say loo? - Yeah, I do.

  • We use these euphemisms to avoid saying the word toilet.

  • It seems more polite to me.

  • Yeah, but you're still saying toilet; I don't say it.

  • What would you say then, the facilities?

  • No, the toilet.

  • You say the toiokay, well, fine, whatever you wanna say.

  • Also, you could even say, "Sorry, is it all right if I used your toilet?"

  • A-ha, there's that word again, sorry.

  • - Starting a... a request with sorry. - With an apology.

  • - Super polite. - Amazing.

  • Try and act normal.

  • Okay, so then, we wanna find other things, not just the toilet but the Tube, for example.

  • Maybe you're lost.

  • Yeah, so, again, what do we use, what do we say?

  • "Sorry..."

  • "... could you tell me where the nearest Tube is?"

  • Yeah, or more directly, "Sorry, where's the Tube from here?"

  • Yeah, if you're looking for anything, you could just say, "How do I get to," and then the thing.

  • - So, how do I get to... - Blah, blah, blah.

  • - Big Ben, or whatever. - Exactly.

  • But maybe you need a bus.

  • Now, you want to check that your bus is going in the right direction, so, how can you ask the driver?

  • You ask, "Sorry, um, do you stop at blah, blah, blah?"

  • Or, "Does this bus go to blah, blah, blah?"

  • - Yeah, I use that all the time, 'cause I'm... I worry that the bus is gonna go in a totally different direction, so... - Yeah.

  • - ... "Sorry, does this bus go to Hyde Park?" Ooh! - Piccadilly.

  • - Ooh. - Where do you wanna go?

  • No, Hyde Park sounds better.

  • - That's cool, it's cool. - Yeah.

  • - If you've enjoyed that, then please go watch our next video, which is all about traveling on the London Underground.

  • Otherwise known as the Tube, or the Tube.

You're coming to Londonawesomebut you're not really sure about your level of English.

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