Subtitles section Play video Print subtitles Sometimes we need to complain. But how can we do this politely and in a British way? First, we can begin 'would like to' to say what we want. 'Hi i would like to speak to the manager. Yes, I'd like to complain.' We can say 'I am unhappy about' plus a noun phrase. 'Yes, I am unhappy about my late delivery.' We can also add 'very' or 'really' to make this stronger. 'Yeah, I'm really unhappy about this.' We can also say 'it's unacceptable that' plus a clause. 'Yeah, it's unacceptable that my delivery is late.' Remember, don't lose your temper. This means 'don't become too angry' - it's rude to lose your temper. This is good advice - we can say this to people who are angry with us: 'Alright! Don't lose your temper.'