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  • We're here in Milwaukee, Wisconsin,

  • home to the world's largest concentration

  • of frozen-custard shops.

  • Now, frozen custard is not the same thing as ice cream,

  • and by law it has to have at least 10% butterfat

  • and a lot more egg yolk.

  • And because Wisconsin is home to dairy,

  • lots of dairy,

  • it is the perfect fit for frozen-custard shops.

  • Now, what are we waiting for?

  • Let's go see how frozen custard is made.

  • Scott Borkin: Custard's more dense.

  • Ice cream has a lot of air in it,

  • and this has less amount of air.

  • So when you're eating it,

  • custard goes on your palate

  • and it's gonna stay there longer,

  • where ice cream, it's gonna melt quicker.

  • Medha: But before you even taste

  • that rich frozen custard,

  • it starts as this liquid dairy mix.

  • Kopp's mix is top secret,

  • but we do know that it is at least 10% butterfat

  • and more than 1.4% egg yolk.

  • And these aren't just arbitrary measurements.

  • To officially be considered frozen custard,

  • the US Food and Drug Administration

  • actually mandates these percentages.

  • While your premium ice creams

  • may have that same amount of butterfat,

  • your average ice cream probably isn't going to,

  • and it's even more unlikely

  • for ice cream to have that much egg yolk,

  • instead consisting of more air, like Scott said.

  • Kopp's gets its secret mix

  • from Galloway, a dairy processor

  • that actually introduced frozen custard to the Midwest

  • during the 1933 Chicago World's Fair.

  • The dessert found a home in Wisconsin.

  • Its more than 100,000 dairy farms meant easy access

  • to fresh cream and butterfat milk.

  • Scott: We pour it up in the hopper,

  • and then they'll start the machine up.

  • [machine whirring]

  • These machines are running at about 16 degrees.

  • Ice cream is about,

  • temperature's obviously got to be under 32,

  • but not much under 32,

  • so custard is running at a colder temperature.

  • Medha: This machine is what really does the work

  • of turning the mix into custard.

  • As the machine freezes the custard,

  • it adds in as little air as possible.

  • While regular soft-serve ice cream

  • might be about 40% air,

  • frozen custard can range anywhere from 15% to 30% air,

  • giving it a thicker texture than ice cream.

  • As it thickens,

  • the machine slowly pushes the custard forward.

  • Once the custard gets to the right consistency,

  • it pushes its way through the front of the machine.

  • How old are they?

  • Scott: These two machines were made probably

  • in the mid to late '40s.

  • Medha: OK.

  • Kopp's has a pretty unique way

  • of keeping such old machines running.

  • If something goes wrong, they actually call up Leon's,

  • a competing frozen-custard stand

  • that also works on maintaining old custard machines.

  • Scott: 'Cause he also has a business, a machine shop.

  • He builds all the parts for us

  • for all the custard stands.

  • So if we need something, we call him,

  • and they make parts that we need

  • for our machines to keep them going.

  • Employee: 138!

  • For you.

  • Medha: Is it plain, or is it vanilla?

  • Scott: We call it plain.

  • Most people would say it's vanilla,

  • 'cause vanilla is a plain.

  • Until we add the vanilla extract, to us,

  • it's not a vanilla custard.

  • That vanilla extract is what makes it

  • the vanilla custard.

  • Right now, we're probably spending

  • close to $500 a gallon.

  • Medha: Oh, wow.

  • Scott: It's the premiere vanilla extract.

  • It's like comparing it to a Volkswagen to a Mercedes.

  • We're using a Mercedes.

  • You can taste that expensive vanilla in this custard.

  • This vanilla tastes so good.

  • It has a very creamy consistency.

  • There's so much more of the treat in one bite,

  • or one lick, I should say.

  • This is definitely better than ice cream.

  • Scott: Beer isn't what made Milwaukee.

  • It's the custard.

We're here in Milwaukee, Wisconsin,

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