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  • >>Susan Wojcicki: So good morning. So I'm very, very pleased to have Marlee Matlin here.

  • And I'm very pleased to introduce her and

  • have her come up here and tell us her story and tell us about some

  • of the causes that she is committed to. [ Applause ]

  • >>Marlee Matlin: Thank you. Thank you, thank you, Susan.

  • And speaking of not everyone knowing who I am, it's true.

  • There isn't. I don't know if any of you -- well, I have

  • to admit this, but I was a huge -- I actually had a huge weakness, when I have the time

  • to watch a little television, because I have four kids, and it's difficult to watch.

  • And I have one teenaged girl who is 14, and she's a huge fan of "The Bachelor."

  • You all know the show "The Bachelor." It just so happened that on "Dancing with

  • the Stars" when I was there, I happened to meet the -- what's his name?

  • Jake -- I actually met Vienna, who is the woman who grabbed Jake, or who Jake chose

  • on this year's bachelor. And she came up to me and said, "Are you an

  • actress?" And, of course, clearly, it proves that not

  • everybody knows who I am. [ Laughter ]

  • >>Marlee Matlin: Anyway, I am so happy to be here today at the coolest place, the mecca

  • of the Internet world, Google. Google is a sign -- what's the sign?

  • This is the sign -- Google headquarters. It's like that moment when Darth Vader said,

  • "Luke, I am your father." And everyone gasped and said, "No way!"

  • I can't believe it's happening. It's the ultimate cool to be here today.

  • And there's free food, too. You guys have free Red Bull, free food.

  • I can't believe it. It's really great.

  • [ Laughter ] >>Marlee Matlin: So is there a resume that

  • I need to give you if I want to apply for a job here?

  • Maybe I could play pool all day. I don't know.

  • Anyway, thank you. It's a fun place to be.

  • Thank you for having me here. More importantly, being here with you, I can

  • finally see some of the faces behind the news and the entertainment and the information

  • that the world has come to rely upon. And now that I see you, I want to say thank

  • you for all that you are doing. You are fantastic.

  • Thank you very much. Well, I know that you're anxious to have me

  • talk about my book, that book that is called "I'll Scream Later."

  • And some of you may wonder where that title came from.

  • Well, I have to admit that if you didn't know already, I am a recovering drug addict.

  • And today it's been 23 years, two months, and 20 days.

  • And just -- [ Applause ]

  • >>Marlee Matlin: Thank you. [ Applause ]

  • >>Marlee Matlin: And just after I won the Golden Globe for best actress in "Children

  • of a Lesser God," I checked myself into rehab at the Betty Ford Clinic.

  • Unlike today, where my entire journey would have been covered by TMZ and Perez Hilton,

  • back then, way back then, there was no such thing as being able to -- there was no such

  • thing as those things, so I was able to check in in secret.

  • While I was there, I was nominated for an Academy Award for best actress.

  • If you can imagine, I must be the only person to get that, "Congratulations, you've been

  • nominated," call while working on my sobriety at the Betty Ford Clinic.

  • So, anyway, when the phone call came in from Jack here, who -- by the way, this is Jack

  • Jason, my interpreter, if I didn't introduce him already, sorry.

  • [ Applause ] >>Marlee Matlin: I don't have a male voice.

  • I just wanted to let you know that. [ Laughter ]

  • >>Marlee Matlin: Well, maybe after a couple of cigarettes.

  • No, anyway. Anyway, he asked me for reaction or a statement,

  • which wasn't going to be, "Staying sober. Thank you for the nomination, but I'm staying

  • sober, keeping sober." I didn't want to say that.

  • So instead, I said, tell them I'll scream later.

  • And that phrase stuck with me ever since. And I think it strikes the right tone of humor

  • and irony coming from this Deaf gal, because as you'll see in my book, I may be Deaf, but

  • I'm probably one of the loudest people you'll ever meet.

  • My good friend and mentor, Henry Winkler, put it perfectly when he told me, "If you

  • will it, it is not a dream." For me, if you will it, it is not a dream.

  • It's about intention. And for me, even though I was different than

  • everyone else, I had the will and the desire to make something happen for myself.

  • And everything else just followed. But times have changed.

  • Though today I'm an actress and a film producer, as well as an advocate for children and disability-related

  • causes, and most recently a dancer on "Dancing with the Stars" -- I hope you voted for me.

  • Did you vote? Okay.

  • I'm also a mother of four. And as a result, I'm a cook and a car-pool

  • driver and a room mother and a conflict mediator, and a closet organizer and a pretend math whiz.

  • Seriously, life is good.

  • It's been 23 years since critics said that I won my Academy Award out of pity and that

  • I would never work in Hollywood again simply because I was Deaf.

  • And I'm still here. The barriers that many had predicted would

  • stop my career dead in its tracks have virtually vanished, thanks to many working actors like

  • me who are Deaf or differently abled, attitudes have changed.

  • Now, most of the barriers I face are more humorous than they are distressing.

  • Here are a couple of examples. Once when I was working on a television show

  • with Mark Harmon called "reasonable doubts." Many of you are probably too young to even

  • know this program was on the air. But, anyway, an NBC executive came to visit

  • the studio where we were shooting the show. After watching me work for a little while,

  • he said to the executive producer of the show, you know, that Marlee Matlin is great.

  • Is she going to be Deaf for the whole show? [ Laughter ]

  • It's okay, I'm over it. And once while I was ready to appear live

  • on CNN, in front of millions of viewers, as you know CNN has, the director was counting

  • down the seconds, and I was getting my makeup, Jack was sitting with the reporter on the

  • other side of the camera, as we were counting down, with just three seconds, she leaned

  • over to Jack and said, "Could you tell Marlee that my dog is deaf just like her."

  • And suddenly I was live on television, and I'm thinking, what does she want me to --

  • does she want to throw me a bone? Does she want me to say woof?"

  • I don't know. Okay.

  • And this doesn't only happen in Hollywood. It happened to me a couple of times.

  • I don't know about you, those people who are Deaf, but I'm on a plane, ready for the plane

  • to take off. I'm set, my seat belt is on, and Jack and

  • I are signing to each other. The flight attendant comes over, sees me signing,

  • waves, gives me a menu. As soon as she sees me signing, she grabs

  • the menu out of my hand, goes to the galley and returns with a new menu in Braille.

  • [ Laughter ] >>Marlee Matlin: Actually, they have to think

  • about it for a moment, too. And she's like, "Yes, so what's wrong?

  • Don't you need the Braille?" I'm like, "No, I'm Deaf, not blind."

  • And then she realizes it, and then I never see her for the rest of the flight.

  • I use these stories not to trivialize the barriers facing people like myself, because

  • every day, there is still discrimination against differently-abled people and people who are Deaf.

  • And whether being in front of the camera,

  • out and about, being a mom, or working on behalf of some of my favorite charities, my

  • message has always been the same and one that I got from my parents, that no matter what

  • abilities we possess, all of us not only deserve respect, we deserve to be heard.

  • In my book, I chronicle that it wasn't always easy, that sometimes I was made fun of out

  • there and sometimes I fell. But it was all a part of growing up.

  • Just because I was Deaf, my parents felt that I should not live a sheltered life.

  • And far from it. They believed that it was important for me

  • to embrace life, both the good and the bad. So even though I danced in front of 25 million

  • people each week on "Dancing with the Stars," or stood my ground as strong characters who

  • just happened to be Deaf on shows like "The 'L' Word" and on "The West Wing," I still

  • have days when I feel like I'm going out that front door of my parents' house for the first

  • time to prove that I can do anything except hear.

  • And oftentimes I still find myself explaining that, yes, I do drive a car; and, yes, I can

  • have children; and, yes, I am a working actress. Well, fortunately, with your commitment here

  • today to creating greater accessibility, you at Google have demonstrated that you get it.

  • You get it. Because what you're doing here today with

  • YouTube and automatic captioning is nothing short of extraordinary.

  • I cannot tell you how much I've come to rely on the Internet for my communication needs.

  • And many others out there, many millions of others out there.

  • I'm sure you've probably heard of the irony of the invention of the telephone, that when

  • Alexander Graham Bell, who had a Deaf wife and a Deaf mother, wanted to find a way to

  • help them communicate, he thought of the television -- excuse me, the telephone as a tool that

  • would help them. But little did he realize that the telephone

  • would be one of the greatest barriers when it came to communication between the Deaf

  • and the hearing world. Right there.

  • Twenty years ago, I lobbied, and I succeeded in getting the film which inspired me to be

  • an actress, "The Wizard of Oz," to be closed captioned for the first time.

  • Because captioning was crucial in bringing the words that you all take for granted

  • to my world. And the following year, in 1990, I took it

  • one step further, and I went to Capitol Hill to lobby on behalf of the legislation that

  • all televisions 13 inches or larger should be equipped with closed captioning technology.

  • Like the critics who doubted my ability to be an actor because, in their eyes, my Deafness

  • put me on a level below my peers, TV manufacturers and programmers thought that millions of Americans

  • who were Deaf or hard of hearing didn't deserve equal access through closed captioned.

  • But with the hard work and determination, we were successful in getting the decoder

  • bill passed. Six years later. And legislation was passed that

  • required that all broadcast television be 100% closed captioned.

  • But like the irony of the invention of the telephone telephone, the Internet eventually became

  • a bigger barrier than one could ever imagine when it came to closed captioning content on

  • broadband. Here's a good example.

  • Just last October, the "The Wizard of Oz" celebrated a wonderful milestone, the 75th

  • anniversary of its initial release. And for the first time in broadcast history,

  • it was going to be streamed live to every single American who had access to a computer

  • for free. So -- absolutely free.

  • So I was eager to share the film with my children, particularly my then-five-year-old daughter,

  • in whose eyes I saw the same sense of wonderment and excitement that I had when I was 7 watching

  • the film for the first time about the young girl with the Ruby slippers who dreamt of

  • someplace over the Rainbow. But when I opened up my laptop and hit the

  • "play" button, I was horrified to find that the film that I had lobbied to get closed

  • captioned 20 years earlier was shown without captions.

  • I was told that the technology was not out there and that I had to be patient and to

  • wait. Well, as I said, I like to make noise.

  • So I tweeted like crazy to the thousands of followers that I had on Twitter, and I made

  • sure that my friends, like Ashton Kutcher and Alyssa Milano knew what was going on and

  • -- what was going on with closed captions on the Internet.

  • And I encouraged them to re-Tweet. And they did.

  • Then I found out there was actually no problem with the technology, and, in fact, the technology

  • is out there to stream content with closed captions.

  • When it came down to the same issue, a lack

  • of understanding, it was a lack of understanding, and a large percentage of manufacturers said

  • that -- we said, "You need to provide access for the millions of users who are Deaf or

  • hard of hearing. So by providing closed captions, they can

  • get access." More importantly, they failed to understand

  • that original programming had captions, but that the Internet had to have the captions

  • as well. Eventually, the frustration increased so much,

  • because I had to fight to make -- to do what I did 20 years ago all over again.

  • The ultimate irony came during the unveiling of the celebration of Helen Keller's life.

  • There was a statue being unveiled in the capitol rotunda.

  • It was streamed live without captions. Here we're celebrating and honoring a woman

  • who fought for equality and accessibility over 100 years ago, and who I looked up to

  • as a role model, and I wasn't even able to share the celebration of her life.

  • It was simply unacceptable, unacceptable. But you at Google, you changed all that.

  • Just as you did when you pioneered the search engine, you are helping to ensure the commitment

  • and standards and legislation that we work for in access in broadcast TV are continuing

  • here with your efforts in getting hundreds and thousands of videos on YouTube broadcast

  • with closed captions. So today, I am proud to premiere the pilot

  • episode of a show that I produced which I hope will become a series either on network

  • or Web, called "My Deaf Family." And the show chronicles a family from right

  • here in the San Francisco Bay Area that is made up of both Deaf and hearing family members.

  • It's told from the perspective of 15-year-old Jared Firl, who is hearing.

  • Jared's parents are Deaf, and they work nearby here at the California School for the Deaf

  • in Fremont. And Jared also has three siblings, two of

  • whom are Deaf and one who is hearing. I like to think of it as a Deaf version of

  • 'Little People, Big World'. And I even pitched it to TLC in the hopes

  • of creating the first reality show of its kind ever showing what life is like for millions

  • of Americans who are Deaf and hard of hearing. Unfortunately, TLC seemed more interested

  • in doing a show about killing moose with Sarah Palin.

  • Fine. That's okay.

  • That's all right. If TLC won't have me, I figure I'll do it

  • my words and using Ms. Palin's words, I'm going to go rogue and broadcast it on YouTube,

  • where I can call the shots and where I can be guaranteed that the show will be broadcast

  • with captions. Thank you, Google, for making this happen.

  • I also want to say that though I may be Deaf, silence is the last thing the world will ever

  • hear from me. And that the real handicap of Deafness does

  • not lie in the ear; it lies in the mind. Thank you for your commitment to breaking

  • through the barriers and providing access to YouTube through automatic captioning.

  • Through your example, you're helping to open the minds of those who choose to handicap

  • millions of people like myself who are Deaf or hard of hearing and who don't provide closed

  • captioning content through broadband. Your efforts today will guarantee the hard-fought

  • victory we won so many years ago can move forward into the 21st century.

  • So without any delay, please enjoy the premiere of "My Deaf Family" on YouTube.

  • But before I say this, hold on, one second. I want to introduce to you one of the stars

  • of "My Deaf Family," of this program, Bridgetta Bourne-Firl is here with us today.

  • Could you please stand up. [ Applause ]

  • >>Marlee Matlin: Thank you for coming out, taking time out of your busy schedule to be

  • with us. I want to thank the children and the students

  • from the California School for the Deaf who are with us today, who came out today with

  • us. [ Applause ]

  • >>Marlee Matlin: So just two things. Enjoy the show, and I'm going to think about

  • where to find my glasses so I can read some more.

  • Okay. Let's go.

  • [ Video playing ]

  • My name is Jared, I'm 15 and I have a family of six.

  • My dad's name is Leslie. My mom's name is Bridgetta...

  • [Video ends] [ Applause ]

  • >>Marlee Matlin: So, there you go. There you go.

  • This was something that we had been hoping for a long time.

  • And now we have the opportunity to put it there on YouTube.

  • And we hope that millions of people worldwide

  • will have the chance to see this. And this makes it even bigger than just the

  • pilot. And thank you, Bridgetta.

  • Thank you, Bridgetta, for letting us come into your home, for letting us into your home.

  • And this was shot just in one and a half days. That's all we had, just one and a half days

  • to shoot. And, you know, it's almost unheard of in the

  • reality programming business to make a pilot that only covers one and a half days of a

  • family's life. But I'm very proud of it.

  • And I hope that you all enjoyed it. And I think that we also might be having some

  • -- do I need to give you the microphone? Do we have questions and answers?

  • >>Susan Wojcicki: I'm going to ask a few questions. And then I'd really like to open it up to

  • the audience. And I'll just start by saying that you're

  • such an inspiration and that your story is fantastic and wonderful.

  • And thank you for coming and sharing. And, again, it really is a commitment of ours

  • as a company to make information accessible. So I'm so pleased that you can be here and

  • we can share that common goal. >>Marlee Matlin: Thank you.

  • >>Susan Wojcicki: So I'll start with, given that we have people in the company here who

  • are probably engineers, probably salespeople, across the company, and they're all people

  • who can work on some of the accessibility, what are some of the things that you would

  • like to see us doing on the Internet and how can we make the captioning even better?

  • >>Marlee Matlin: Well, I mean, first of all, if you could make all the captions purple

  • with the yellow background -- no, I'm just joking.

  • I'm just joking. Or a different font, perhaps we could go to

  • Helvetica. Do you have the ability to change the font?

  • Do you? You can change the font.

  • I like that. That answered my question right away.

  • Listen, you're doing it, you are doing it already.

  • You're doing it all. I applaud you all for what you've done so

  • far. I don't think there's any -- I don't know

  • what more I could ask for. I know that you can't do it immediately perfectly

  • in terms of automatic captioning so that the voice recognition works, you know, 100%.

  • & there might be some confusion. It takes time.

  • It certainly takes time. But you're putting it out there.

  • And there's room to make it perfect. I'll be patient.

  • >>Susan Wojcicki: Great. We'll definitely be working on it.

  • I looked at some last night, and like, I noticed sometimes when people put them on manually,

  • you can't always tell who is speaking. For example, that, like, I watched your interview

  • on Larry King, and I didn't know when it was -- like, if I didn't hear it, I wouldn't

  • have been always possible to know when you were speaking versus your -- Larry King or

  • the interviewer was speaking. I thought that would be one example is that

  • we always have connotation of who is the speaker, for example.

  • >>Marlee Matlin: You know, listen, when captions first came out on television, it was, like,

  • three's company was the first show that had captions.

  • I was just fascinated with the fact that there were words on screen.

  • It was a dream we had. It would be great to think of having words

  • back then. Now it's a reality.

  • When they first came out, it took a little bit of getting used to and adjustment to know

  • who was talking and to be able to understand. But then, eventually, they made adjustments

  • so that they had one person speaking on one side of the screen and one person on the other

  • side with the captions. It's just a matter of time.

  • It's -- I wouldn't like it if they put two different colors on there, as they do in some

  • countries with captions. I think it's too confusing.

  • I think that's too confusing. I personally don't care for that kind of captioning.

  • So.... >>Susan Wojcicki: Okay.

  • Great. So I'll ask one more question, then I'd love

  • to hear from the audience here. But what kind of -- is there any legislation

  • or any ways that we could work with policy, meaning Google, the company?

  • >>Marlee Matlin: Well, there's a law called HR-3101.

  • I didn't mean to interrupt. But -- she knows.

  • So HR-3101 is on the Hill. We want to get it passed so it would allow

  • for that accessibility on the Internet as we were talking about today.

  • It's just not been passed yet. >>Susan Wojcicki: Can you say a little bit

  • about what it is, just so everyone here knows. >>Marlee Matlin: Well, Jack can do that better

  • than I can. >>Jack Jason: It's basically --

  • >>Marlee Matlin: Talk -- >>Jack Jason: Yes, as Marlee said, back in

  • 1990 and then again in 1994, legislation was passed that required broadcasters to closed

  • caption, because they wouldn't do it themselves. Now, with everything moving to the Internet,

  • it seems the information that's there captioned isn't moving with captions.

  • They're still not captioning it. HR-3101 is intended to force Internet providers

  • to caption what's already been captioned. So it's applying that law to the Internet.

  • There's a lot of complaints. Well, a lot of it is user-generated.

  • We can't caption that. How are you going to force us to do that?

  • I mean, a lot of stuff on YouTube is made by people who go to YouTube.

  • Well, you guys solved that problem with automatic captions.

  • Now it's time for the other people to do that. So that's what HR-3101 is intended to do.

  • We're waiting for the vote, or at least to be even brought up.

  • I'm not familiar with the legislative process. But we're waiting for sponsors.

  • And the health care bill took up a lot of attention.

  • And everybody was focused on that. So now, hopefully, we can move to this and

  • -- >>Marlee Matlin: I've been working very closely

  • with the National Association of the Deaf. And hoping that their efforts -- I mean, in

  • their terms, I'm their spokesperson when it comes to closed captioning.

  • And, hopefully, we can work together to make sure that this legislation passes.

  • >>Susan Wojcicki: Great. Well, what questions do people -- want to

  • come to the audience -- come to the -- I'll hand the mike over.

  • >>>A special question for you. My colleague is actually blind.

  • And we've just watched your reality TV. And there were certain points where the text

  • appeared, but there was no audio. So she couldn't actually hear what was going

  • on. So it would be really cool if you could find

  • a way to make that happen. >>Marlee Matlin: Well, I understand.

  • And I believe that they're working on that audio description technology for people who

  • have low vision or who are visually impaired. People who can hear.

  • There certainly needs to have some sort of description, audio description on screen.

  • I believe that they're working on that here. And I'll bring up Naomi to explain that.

  • >>Naomi Bilodeau: This is the perfect opportunity for me to put in a plug for the access eng

  • team. We have head count in our team.

  • And if you would like to come and help us work on these problems, we have a list of

  • interesting problems we're working on right now.

  • There are ways of doing audio description in YouTube right now.

  • You do it by mixing in the audio. It's called open audio.

  • And if anybody is curious, I can send out an e-mail maybe through the authors team list

  • that include some links to videos that have that.

  • So I'm going to hand this back to somebody before I babble too much.

  • >>Marlee Matlin: Absolutely, Naomi. It's important.

  • >>Susan Wojcicki: Great. Other questions?

  • Sure. You guys can also stand up at the mike there.

  • >>>Hi. A couple of comments and a question.

  • First, for making the captioning technologies at Google become a possibility, we -- there

  • is one person I would like to recognize. That's my good friend Ken Harrenstien, sitting

  • right there. And --

  • >>Marlee Matlin: I was planning to do that. Yes, Ken Harrenstien.

  • [ Applause ] >>>Yeah, he has been pushing tirelessly for

  • this to happen in the past few years. And he happened to be my first office mate

  • when he joined Google seven years and two weeks ago.

  • And my other office mate was Greg Badros, who was hard of hearing.

  • And I was designing servers. And I had these big, loud machines in my room,

  • and I had the perfect roommates. They never minded.

  • So -- and the question is, I'm an engineer, so I was curious, like, when we -- hearing

  • people in a room want to attract attention, we usually, like, use a glass or something

  • to make a noise so everybody -- attract everyone's attention.

  • I wonder if, for people who don't hear, how do you do that?

  • >>Marlee Matlin: (Stamping foot). >>>Really?

  • >>Marlee Matlin: No, we flash the lights. We just flick the lights off and on or we

  • wave. But that's -- 'cause that's very visible.

  • I can see it, because my peripheral vision is very good.

  • My eyes are the means of which I depend on to use, just as you depend on your ears to

  • hear and you can hear anything. I'm very visual.

  • If you do this (indicating) or this (indicating), like, when there's paparazzi, a good example,

  • when I go to paparazzi. At first when I came into the business, they

  • would call my name, Marlee, Marlee. And I would stand there like, what -- Whoopi

  • Goldberg said, "She's Deaf. You can't yell at a Deaf woman."

  • And then, of course, they'd do this, they'd just make -- do pretend sign language, and

  • then I would look, and then they'd take my picture.

  • And then some more pretend sign language, and I'd look, and they'd take my picture.

  • They've learned this. They still do this to this day.

  • It works. It works for me.

  • For you to get the attention of someone who is Deaf, who can't hear, you just do this

  • or tap their shoulder or -- I mean, anything that involves hands movement or flashing the

  • lights, that usually works. Or throw something.

  • >>>Okay.

  • >>Marlee Matlin: You know, spit ball that way.

  • >>>Then one suggestion, and this is more for Ken, actually.

  • You talk about like, when you have captions, you -- sometimes you can can't really tell

  • which one on screen is talking. Since we have this automatic captioning technology

  • mostly related to voice recognition, we can probably also recognize the tone in the voice,

  • like the pitch in the voice to tell whether it's male or female or other traits of the

  • actors. Then, as you said earlier, we can font --

  • we can put different fonts. >>Marlee Matlin: I'd be really curious to

  • see that. >>So we can use a softer font when it's

  • a softer voice and use a square font when it's a strong voice, for example.

  • >>Marlee Matlin: Hmm. Go for it.

  • What are you waiting for? Thank you.

  • Thank you for your comments. >>>I am a father of five-year-old blind son.

  • So if you were actually back to five years old, what do you want to ask your parents,

  • what do you want from them mostly? Or -- sorry, English is my second language.

  • So -- >>Marlee Matlin: Mine, too.

  • I mean, I think if I were in your child's shoes, --

  • >>>Yes. Five years old.

  • >>Marlee Matlin: -- five years old. >>>If you were.

  • >>Marlee Matlin: What I would want from my parents?

  • >>>Yes. >>Marlee Matlin: I would say or ask for that

  • you take good care of me, that you don't deny me anything, and that you let me be who I

  • am. Don't try to restrain me from any experiences

  • in life. Let me go out there, explore the world.

  • Let me feel, let me touch, let me meet. Treat me as if I could see.

  • >>>Okay. Thank you.

  • Actually, captions are very helpful for me to understand English.

  • So I'm -- >>Marlee Matlin: See.

  • There you go. Thank you very much for your comment.

  • Thank you. [ Applause ]

  • >>>Hi. Thank you very much for coming here.

  • One of the things I find challenging about using video and audio content is how long

  • it takes to get the information from it compared with reading written content.

  • And I was wondering whether there's anything that you've been thinking about or working

  • for to enable basically the faster playing of captions or faster getting of information

  • from video content and audio content. >>Marlee Matlin: I'm going to give your question

  • to Ken, because he's more adept at answering that question, perhaps.

  • >>>He said the answer's "yes." >>Ken Harrenstien: The answer is yes.

  • We are working on it. We've got that going now for businesses, Google

  • Video for business. Do you want to explain some, Naomi?

  • >>Naomi Bilodeau: So if you guys look at our internal videos on Google Video for business,

  • you can see there's a slider that has a rabbit and a turtle.

  • If you slide it up to the rabbit end, it goes faster.

  • And this was worked on by Daniel Steinberg. It's pretty amazing.

  • If you speed it up audio normally, the pitch would be really high and sound like the lecture

  • was being given by chipmunks. We changed the pitch so it sounds kind of

  • normal. I turn that off, because it annoys me even

  • though we changed the pitch. I just watch the captions.

  • If you look at our internal videos from, like, our all hands meetings, you can see those

  • with captions and you can watch them at two and a half times the speed.

  • This isn't just an internal Google thing. Anybody who has Google Apps has access to

  • this technology if they turn it on. >>Susan Wojcicki: Have a question here.

  • >>Marlee Matlin: This is so out of my world. I'm so amazed.

  • But I'm learning. I'm learning.

  • >>Susan Wojcicki: We have one comment here. It's of (inaudible) who wanted to comment

  • on the previous question of the parent who has the blind son.

  • >>>Just to give a background, I'm blind myself. I mean, just to add to that, one thing I would

  • definitely like to tell you is, don't treat your kid any different.

  • Trust me, if you let him or her go, they will reach the extremes that will surprise you.

  • Don't treat them any, any, any different at all.

  • Because as I see, a disability is -- every human being has a limitation.

  • A blind person just has a limitation of not being able to see.

  • But, trust me, they can use their other senses to reach the sky.

  • So just let them go. Let them achieve anything and everything that

  • they want. That is going to be the most, most important

  • thing for them in their life. >>>Thank you.

  • >>Marlee Matlin: Thank you. [ Applause ]

  • >>Marlee Matlin: Just following up to your comment.

  • Thank you very much for your comment, by the way.

  • Just as you said, you know, all a blind person can't do is to see, and all a Deaf person

  • can't do is to hear. Otherwise, it's all available.

  • I need to ask one question before you do. Well, no, go ahead with your question first.

  • Go ahead. >>>Actually, I have a question, just from

  • a Deaf person's perspective who's here working at Google.

  • You know, I've been here -- starting as a young person and even now, I've seen many

  • challenges and seen how things have changed over the years with captions on YouTube now.

  • And with your presentation today, I'm wondering if you want to see more captions for Deaf people.

  • Like, in the future, in ten or so years from

  • now, what is it that you're looking for and ways that we can help Deaf people more?

  • >>Marlee Matlin: I get this question every day, because, as an actor -- in reality, and

  • I speak on behalf of all actors -- only 3% of actors work.

  • You know, people who are in the actor's union, only 3% of us work.

  • It's hard to find jobs, regardless of whether one is Deaf or hearing.

  • But if you're talking specifically about Deaf actors, I think it's probably harder.

  • I still struggle myself. Believe it or not, I still struggle.

  • As I stand here today, I had to put up my video in order to sell it, in order to get

  • people to pay attention to it to see how it would go.

  • A lot of Deaf children come up to me and say, "I want to be an actor like you.

  • How is it that I can do it like did you it? Or how is it?"

  • And I say, look, first of all, you need to finish school.

  • If you want to go to college, go to college. It will certainly do you well in terms of

  • your future. And then see what it leads you to, whatever

  • you want to be. I'm not the president of the Deaf world.

  • I'm just an actor who just wants to do movies. And I'm a person who also happens to advocate

  • on behalf of a number of charities, charities that I believe in, charities that I believe

  • need assistance or attention. And I struggle.

  • Sometimes I succeed and sometimes I fail. But, you know, what, I get back up on my feet

  • again and I try. And I do what I can to find work.

  • And it's just a matter -- there are wonderful Deaf theaters out there, for example, in Los

  • Angeles, as well as the National Theater of the Deaf. Wherever you are in the country,

  • there are places Deaf people can go to school, colleges.

  • There are so many choices out there. As much as I would love to be able to own

  • a studio like Warner Brothers so everything is captioned and everybody can have access,

  • it doesn't work that way.

  • It doesn't work that way. By the way, my name sign is this (indicating).

  • There you go.

  • All right. Well, I guess that's it.

  • >>Susan Wojcicki: How about last comment. >>>Yeah, just one story that I remember hearing

  • when I was younger was, I went to go hear Vint Cerf, who is one of the founders of the

  • Internet protocol that we all use today, TCP, at George Mason University.

  • He spoke about his wife who was Deaf, but she got a cochlear implant, and the invention

  • of the cochlear implant they learned about on the Internet while they were browsing around

  • on mosaic Web browser, which is also very old.

  • But -- and this is just an amazing thing to me to see just the way that these technologies

  • impact our lives. >>Marlee Matlin: It's amazing.

  • Thank you. Thank you for your story.

  • See how technology has changed people's lives, and people are more accepting of others who

  • are different and working together and making things happen.

  • It's amazing. >>Susan Wojcicki: Do you want to -- last comment?

  • >>>Thank you. That was very inspiring.

  • Just -- I've always loved traveling and sharing cultures.

  • I thought there was a wonderful opportunity to share some cultural learnings here.

  • So I learned from a friend a long time ago that signing applause is this (indicating),

  • so I thought it might be -- for other people in the room who didn't know, I thought it

  • might be interesting for us to share the applause. >>Susan Wojcicki: Can everyone -- can everyone

  • say thank you? [ Applause ]

  • >>Susan Wojcicki: And I'd like to say thank you to Marlee for coming, and I'd like to

  • say thank you for the teams at Google that work on accessibility and for leading that

  • and for making this happen. It shows what a big impact you can have and

  • how you can use technology to make people who you never meet, people across the world,

  • make their lives better. So thank you.

  • Thank you for making this all happen. >>Marlee Matlin: Thank you, Google, for making

  • me find my recipes -- looking for recipes so much easier.

  • [ Laughter ] >>Marlee Matlin: Thank you very much.

  • [ Applause ] >>Susan Wojcicki: Great.

  • [ Applause ]

>>Susan Wojcicki: So good morning. So I'm very, very pleased to have Marlee Matlin here.

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