Name: 【TEDx】TEDxDanubia 2011 - Julian Treasure - Conscious Listening
Uploaded: 2014-06-16T03:41:12.000Z
Duration: 19 min 31 s
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To-infinitive

Adverbs of frequency

in some ways you've never listened before.

that the most important one is listening.

what's more important in your sales conversation,

Depending on the job we do, and what we do,

Which means that 3 words in 4 that are spoken to us

I'm not talking about you, not this talk,

So what is listening? Have you ever thought

I'd like to offer you a very broad definition of the word 'listening.'

And I'm not talking here just about listening to somebody speaking,

I'm talking about listening to the whole world around you.

My definition of listening is making meaning from sound.

This is the process that I'm going to describe to you now,

All over, you listen with your whole body,

but in particular, they go deep inside your head,

deep inside your head, you're being touched,

that physical relationship is translated into neural activity,

about the wonders of what goes on inside our skulls.

I suggest, is when listening really happens.

The first two parts of that process are really about hearing.

So let's have a look at the mental side of the process.

We use some good tricks in order to make sense,

One of the most important tricks is pattern recognition:

your name is the pattern that you’re most attuned to.

But all of us have had the experience of standing in a room -- (ambient noise)

And fighting to understand exactly what's being said,

And I don't like going to parties so much like that anymore

because I do find it very hard to hear what is being said.

The second trick that we use in order to extract meaning from sound,

If I were to play this sound -- (pink noise)

and leave it on for a few minutes, this is pink noise,

If I left that on for a few minutes, you would actually cease to hear it.

When there's a constant sound, our brains just suppress it

That sound is used in offices all over the world

to cover up bad sounds and people just aren't aware of it,

or the third system that we use to extract meaning

is a whole set of filters. Now these are important

and I just want to give you a list of those filters

so you perhaps become more conscious of them in your listening.

It starts with culture: where you come from affects your listening.

the Finns have a whole different relationship with silence to most cultures that I know.

Their idea of a good night out is to go to somebody's house,

sit for 3 hours in silence, and then go home.

Then we have language, the language you speak changes your listening.

These are filters which cut down the sound that's bombarding us

and just leave us with the bit we're conscious of.

They don't have words for that, it's just the tone of voice.

The values you hold, your beliefs about what's going on around you,

and then of course your expectations, your attitudes going into

and very much your expectations will change your listening for that person.

And in fact, this is something to be very conscious of,

because as our expectations about a person solidify,

our listening for that person ossifies, it becomes fixed.

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【TEDx】TEDxDanubia 2011 - Julian Treasure - Conscious Listening

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