Name: Exclusive: Uber's CEO on its new app
Uploaded: 2020-10-31T18:40:26.000Z
Duration: 5 min 42 s
Description: Thousands of YouTube videos with English-Chinese subtitles! Now you can learn to understand native speakers, expand your vocabulary, and improve your pronunciation...

- So Uber is making some changes to its app.

as the operating system for your city life.

- It sounds good, but it's not exactly ground breaking.

Uber is moving things around inside the app.

like public transportation, which makes sense

when you consider what Uber's ultimate goal is.

Now for years, Uber CEO, Dara Khosrowshahi

- [Andrew] And now they're finally making it happen.

When we sat down with Khosrowshahi recently

to talk about some of these new details exclusively

and he also walked us through some of the challenges

He let us take the new app out for a spin,

- Then you can go down see routes and it says leaves

Shows you where to walk to get to the station.

- [Andrew] Do you think this is a better experience

- It's a comparable experience, but ultimately it's better

because you have all of your choices here.

It's Amazon product search versus, let's say,

Because we're so focused on city transportation,

which is where the majority of our business is.

Because we're so focused about the complete experience.

It's not just information, but ultimately we want

to integrate information that allows you to take action

of urban transportation you could possibly think of.

Even if it's not making money off of some of those modes.

You see, the more stuff that Uber can cram into its app,

like bikes and scooters and buses and subway,

the better chance it has to squeeze money out

- [Dara] To some extent, we're competing against ourselves.

- You're not making money off of this, so why offer it?

It's the right solution for the consumer.

Usually if you aim at the best solution for the consumer,

Second, we have seen experimentally that increases

And if more people are opening our app more often,

then there will be business down the road.

We'll be able to monetize that one way or the other.

- [Andrew] Of course, Lyft offers a lot of the same things

And Uber's a lot bigger than Lyft and operates in cities

outside of the US, but in the US drivers work for both apps.

And sometimes it can be hard to tell the difference

Now Uber used to say it wanted to compete

with public transportation, but now it's changing

its tune and says it wants to compliment,

There have been a number of studies over the years

that show that Uber has been leading to a decrease

And that can lead to things like lossed revenue

Now Uber can say it wants to put public transportation

on an equal footing with Uber X and that could help shift

and accelerate the decline of public transportation.

- Ultimately whether or not our users choose transit

You know, transit has competition anyway, but we

with data, we wanna make sure that transit data

is available to all the users and we think we can be a

constructive part of transit growing over a long period

Right now we only have information, but over a period

So that the experience that you can have taking transit

is just as delightful as the experience that you can have