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  • Workplace conflict can sometimes be difficult to avoid.

  • It can arise in every job, no matter the field of work.

  • Before you can resolve a conflict, you'll want to think about the conflict itself.

  • Listen to your own thoughts and feelings, but also consider why the other person feels the way they do.

  • You may not agree with them, but understanding their point of view can help you to communicate with them more effectively.

  • After considering this, find a time to talk with the other person.

  • It's best to do this in person.

  • Words and feelings can often be misinterpreted over the phone or via text.

  • Before meeting, make sure you're in control of your emotions.

  • Going into it angry or upset will set you up for failure.

  • In the meeting, the first thing you'll want to do is identify the issue and respectfully state your needs.

  • You want to do this without placing any kind of blame on the other person so as not to make them angry.

  • Also, make sure you give them a chance to talk and that you actively listen to them when they do.

  • Once you've both voiced how you feel, try initiating some kind of resolution, brainstorm some possible solutions, offer a compromise, or try listing pros and cons with the other person.

  • Hopefully, you're able to agree on something.

  • But, if not, it's important to keep calm and bring in an unbiased third party if possible.

  • Someone like a supervisor may be able to help clarify and resolve the situation.

  • Conflict can be stressful, but if you keep your emotions in check and approach things with an open mind, finding a solution can be that much easier.

  • GCF Global - Creating Opportunities for a Better Life

Workplace conflict can sometimes be difficult to avoid.

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B1 conflict resolve workplace angry meeting unbiased

Resolving Workplace Conflict

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    林宜悉 posted on 2022/09/09
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