Placeholder Image

Subtitles section Play video

  • You're learning with 925 English - Business English for the workplace.

  • Hi Tim here with another nine to five english lesson.

  • Today we're going to learn how to give instructions in english.

  • Telling people what to do isn't just something the boss does.

  • Anytime you're helping someone with a problem

  • training someone giving technical advice or telling a colleague how to do

  • something you're giving instructions.

  • Of course it's very important to be clear when you're giving instructions.

  • And for that reason we sometimes explain things

  • step by step in a sequence of instructions. This means

  • using words like first secondly and thirdly.

  • Or you might use other words like next and at the end of your sequence

  • finally or lastly. Let's practice some ways of using these

  • words to give a sequence of instruction.

  • Listen to each example then repeat it for yourself

  • Ready let's get started.

  • First try closing the program and opening it again.

  • Secondly i'd like you to complete the rest of the form.

  • Next you'll have to choose a password.

  • Finally don't forget to log out at the end of the session.

  • So did those instructions sound like orders i mean do you think

  • giving instructions means saying do this and do that well

  • not exactly in fact in english we don't like to be too direct

  • in most situations that's why we say

  • can you try closing the program instead of

  • close the program or you'll have to choose a password instead

  • of just choose a password one way to avoid being

  • too direct in english is to use special words

  • called modals modals are words such as can and need to

  • and could and should using modals is easy you just

  • put the modal between you and the main verb for example

  • you might say first you need to open an account

  • let's try some examples of giving instructions

  • using modals. Remember to repeat the examples after you hear them.

  • You'll need to enter your username and password to begin.

  • Okay you can now open the app and create an account.

  • Could you try restarting your device?

  • You need to start by launching the program from the main menu.

  • Did you notice that one example came in the form of a question? that's an

  • extra polite way of telling someone to do something.

  • Not every modal can be used that way however. Only can and

  • could will work. For example, could you check if your password is

  • correct is just a nice way of saying check your

  • password is correct you can also combine sequences

  • and modals to find the right balance between being clear

  • and polite. But what if you're not sure whether you've been clear enough?

  • What if you don't really know whether the other person has understood?

  • fortunately we have lots of different ways of

  • checking understanding. And the best way is just to ask directly like

  • do you understand you might also ask if people are clear or whether

  • everything makes sense these are just different ways of asking if

  • something has been understood let's try some practice with checking

  • understanding using these expressions. Once again

  • repeat the examples after you hear them.

  • So is everyone clear on what they have to do?

  • Okay do you understand how this works now?

  • Does that make sense to you?

  • Any questions about what you need to do?

  • As you heard one other way to check understanding is to ask if there are any

  • questions. that way you can find out exactly what

  • people don't understand.

  • Okay, so we've practiced some useful ways of giving instructions

  • and checking understanding. But what do these expressions

  • sound like in a conversation? Let's listen to a short dialogue between

  • Sean and Kim. Sean has asked for help using a machine

  • and Kim is giving him instructions on how to use it. Let's listen.

  • Could you help me with this?

  • Sure, first try turning the machine on.

  • Okay i did that what's next?

  • Next you can turn the dial on the front to 50.

  • Does that make sense? Kim begins by instructing him to turn the machine on

  • then to turn the dial to 50. She uses the sequence word next

  • and the modal can. Now it's your turn to practice.

  • We'll repeat the dialogue but this time we're going to beep out the second

  • speaker's words. You will have to say those parts

  • yourself. Remember to say that first Sean

  • should turn the machine on then say next and instruct

  • him to turn the dial on the front to 50.

  • Could you help me with this?

  • Okay i did that what's next?

  • All right that's all for this lesson. We've learned some great ways to give

  • instructions and to check understanding.

  • We'll be back soon with some more useful english expressions. Until then

  • so long and happy learning!

You're learning with 925 English - Business English for the workplace.

Subtitles and vocabulary

Operation of videos Adjust the video here to display the subtitles

A2 password giving modal sequence understanding repeat

Business English - 925 English Video Lesson 34 - How to Give Instructions in English

  • 9 1
    林宜悉 posted on 2020/10/24
Video vocabulary