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  • The desk clerk is usually the first person a guest encounters when checking into a hotel

  • or motel. So, in addition to performing specific duties, the desk clerk has the responsibility

  • of making a great first impression. It is important to be able to quickly and efficiently

  • follow the steps needed to get a guest checked in. Being knowledgeable about checkout times,

  • hotel services, and local attractions is essential. But even more important are personal warmth,

  • friendliness, and good people skills. When travelers reach their hotel, they are often

  • tired or stressed. The desk clerk's job is to make them feel truly welcome and comfortable, so they'll

  • make a point of staying at your hotel every time they're in town. The front desk is an

  • excellent place to start if youre interested in a career in hotel management, since it

  • allows you to learn about the many different aspects involved in running a hotel efficiently

  • and it places you on the front lines of customer relations.

The desk clerk is usually the first person a guest encounters when checking into a hotel

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A2 hotel desk motel clerk resort guest

Hotel, Motel, and Resort Desk Clerks Job Description

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    Why Why posted on 2013/04/01
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