That's been something.

Well, folks is probably not aware that red dead redemption to one of the most anticipated games for PC.

It's finally out now, but I've dubbed it the Troubleshooting simulator.

Because of the amount of people myself included.

They can't really get it running too good.

But I didn't get it running good at least on one of my computers.

So we're gonna do today is we're gonna kind of show you some of the basic troubleshooting methods I used to get my system running.

Maybe so I thought that I was going to bring you guys a video of how to get red dead redemption to working on your computer, given all of the issues that exist.

Unfortunately, it didn't quite go as planned.

But there's still something to be learned from this.

So anyway, wish me luck.

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So you may or may not have seen my tweets on Twitter, where I was just like rock star What the frig is going on.

You promised to smooth lunch and to the point where even bored partners sort of reaching out to me, giving me some tips and stuff on what they have found has gotten there.

So, you know, sad state of affairs have to be when the board partners are having to do a crap ton of internal testing themselves just so they can deal with the troubleshooting and e mails there inevitably going to get from people thinking their components are the problem.

Well, anyway, I've got two different systems here.

My test bench with consist of an 8700 K 16 gigs of DDR 4 20 t I.

Whatever dp we have taken on there, right with a Maximus motherboard.

But this, if you recall, is our budget build.

This is probably what more people are trying to play on a system indicated this This is an A and B 2700 X.

I think somebody that 16 gigabytes of DDR four we're on a very basic micro e t x.

I am for motherboard and then we've got our 5700 non x t in there.

A reason why I think that this would be more realistic in terms of what people we're dealing with is because the most common reports that we're seeing of Rock Star Launcher not working or dis crashing incident and the systems But all the problems I encountered yesterday which took the entire day for me to finally get through the first hour of the game without blue screen crashes, system lock ups, just kicks to desktop all sorts of crap we're taking place on Skunk Works, my ex to 99 based Intel system.

So that's why we've got to systems here.

We're gonna test with.

I've got fresh and salt on both.

Neither of these have been updated, are even turned on.

So the game is installed not first lunch, so I don't know how this is gonna go, but what I'm going to do, Regardless, I'm gonna show you some of the things that we that I was able to do anyway.

So finally, get the game working now in terms of our install, it was purchased through the epic game launcher.

However, the game is still a rock star title that uses the rock star launcher.

So when you launch epic and then our steam, even when it's I don't think it's out on steam yet.

But when it's available on steam, just like GT A five, you click it.

It's then going to launch the rock star launcher to then launch the game.

So mine happens to just be through Epic, which seems to kind of be the more indicative, like the more people were complaining about it through epic or even the rock star than anything else.

But that's the problem.

It launches rock star, So I'm gonna go ahead and just I'm gonna launch the game for the first time here to see what happens.

I don't have the latest in video drivers on here, which is problem number one, because When I'm I'm trying to induce the problems here.

I'm trying to recreate them.

When I worked in software testing, this is what we did there called repo steps.

Reproduction steps were trying to see what causes the problem.

First and foremost, both a MD and in video are gonna have their game ready, Drivers, where you're gonna have the latest profiles for this game for your graphics card.

So that's the first thing you should do.

I haven't done it yet because I want to see how response.

But that's what you should do first.

The other thing you should do is make sure Windows is updated, which really kind of sucks because, I mean, you get to go through and redo all your privacy settings and all that stuff, but make sure Windows is updated, so those are the two things you should do first.

All right.

So the very first problem we just encountered is rock star trying to install the c++ runtime and redistribute.

Valls says the path can't be found.

Verify, have access to the location.

I do have access to my computer now.

One of the things with this title to is it does launch my default into the Vulcan AP I, which I've always told people Vulcans, Amazing because of doom.

But it seems like maybe this Malkin implementation is not very good because it's also the engine.

It's not just the AP I but the engine matters to A lot of people said that running D X 12 gave them quite a bit of increase of F.

P s.

When I switched a p i d d x 12 on my system back home.

I then started pretty much all of my major issues where I couldn't even get the game launcher to go.

So what would happen here is you would see this screen a little rock star logo outlining and there goes it just it just turned itself off.

So the other you could do is you knew, verifying like files.

But we just installed Maybe that redistributed well could be a problem.

But I doubt it, considering I was having this problem on a system that had the redistributive was installed no problem through its own installer.

I'm gonna also go ahead and do the NVIDIA graphics up aid because we're on for 41.0 a 441.12 which is technically the red apron engine game ready drivers on here.

I don't think I'm gonna have any improvement whatsoever because of the fact that we're not even getting into the game.

The game launcher is crashing prior to even getting into the game.

So I don't think this is gonna be ah fix.

But, you know, you've got to start with the whole.

Did you try turning it off?

Okay, so finally finished verifying files.

But we already knew that the files were fined.

They were just installed.

We also found where that re distributable installer was.

We might try that one more time.

I really don't think anything's gonna happen here.

The name is a change.

There goes See Rock star Crashes.

It's rock stars launcher that is crashing.

So let me try reinstalling this unsolved.

It means it obviously installed.

This is repair it.

Okay, Can I launch just the rock star launcher?

Rock star?

Don't think ever actually logged in.

And I think that's what was happening is Epic was like, hey, lunch the game and rock stars like hey, access denied didn't log in.

Rock stars up.

That's a good sign error.

The Rockstar Games Service's are unavailable and offline play could not be verified.

All right, so here is my next step.

I'm gonna try right here.

If you go to your documents folder and you go to Rockstar Games, there is a red dead redemption to folder right click delete.

Just delete it.

Boom.

Done.

So the other thing we're gonna do now which this was actually recommended to me by, um, from the board part.

Well, one of the board partners was to update your FBI or your bios on your motherboard.

Apparently, it matters.

Okay, so here we are in the new BIOS, and I really don't expect any anything to improve.

Quite honestly, I don't think work Rockstar Games Service's are unavailable in offline.

Alright, fine.

Okay.

So you know what?

It's not ski working on this system.

So now let's just see what's gonna happen with now.

Something to keep in mind is most of the complaints that people have been kind of compiling.

Data has said that it's the intel system that runs fine and the MD systems.

So she'd be three fifties that are running like crap.

So let's see if we can even get it to run on MD now if it is broken on Andy, this is not a Andy's fault.

This is rock stars fall.

Rockstar owns this problem.

And so, um, I this this starts his argument, Baby still looks and Intel's better.

This is nothing to do with a MME.

De vs Intel.

This is everything to do with rock star versus everyone else.

Uh huh.

We got a little bit farther unable to lunch gain.

Please verify Game did this.

This one gave us something like, Let's say you're not a power user.

You just and Phil and I were talking about this.

We think that this is what strengthens and bolsters the argument over this is why consoles better because you just want to deal with these kinds of problems.

Well, problems you exist on console.

But the thing is like if you're just a regular average Joe who doesn't know a lot about computers like you don't follow channels like this, you know a power user, you go you by your pre built you like.

I want to buy this game and I play.

It won't work with the heck.

These are the things that obviously our turnoff unable to lunch game.

Uh, least this one's on m dot too, because that was on a hard drive.

So this is the problem.

This is This is unacceptable.

I don't care how vocal rock star could be about We're fixing returning fix.

We're trying, We're trying.

Who cares?

The problems here?

It's here now it's a $60 game, 59 $99 for the base game.

If you want the first DLC pack, it's 79 99.

If you want the full premium pack, whatever, it's $100.100 dollars for this piece.

This was a very anticipated game, and it said, because this is this is why developers constantly feel like and no offense sensitive overs.

This is my publishers are constantly at war with the buying market because you deliver shit like this.

Expect to get reamed, expect to get just completely hammered by the public about this.

This is not acceptable for anyone now.

Sure, there are people out there who have tweeted back to me and said, Jay has been working fine for me.

I've been playing for five hours, six hours, no problems whatsoever that's cool and all, but that doesn't negate the problems that do exist.

You guys are the outlier at this point.

The people without problems there, the abnormal outlier in this there are look, three systems now.

One.

I spent the entire day yesterday finally getting it to run.

What I used to get it to run doesn't work with these.

Ah, fresh install, even a fresh installed windows to it that this is a very clean copy of windows.

Ah, fresh install.

None of it works.

So this is why you're always gonna hear me preach.

Don't pre order.

Don't give these pieces cos your money before they've earned it.

The problem is, they'll give you these these these rewards that people will got 50 gold bars or whatever.

That's like 20 bucks or whatever it is.

Does it matter when you can't use it and you can't play?

Hopefully by the time this video goes live and you know the next few days passed it, we'll be past all of these problems.

But I've made these videos when they happened with GT five when they happened with battlefield four point being, This is not okay, I I'm frustrated and I've dealt with these sorts of problems for years, and I know how to sort of navigate them and work around them.

But these air I can't fix code that's broken.

And that's what this is.

So just a bit of a rant.

While we're waiting for verifying game files there, I'm gonna do what Phil suggested, which is when this is done, go back to this system.

Try reinstalling those redistribute walls manually because it's only installing the X 64 64 bit, which is fine.

But X 86 is also needed for many things.

So I just want to give it one last effort to see if I could get it to work.

If not, then I'll close out this video.

But I just wanted to make a warning peace to people to say, Look, this, um, this is not okay.

It's not okay to release crap like this.

And when you do expect to get beaten up for it, and for anyone defending the publishers and all of this, well, I can't even talk to you because clearly we're not on the same wavelength, and unfortunately, you're gonna continue to support this crap and I never will.

So anyway, let's see if this works well unable to lunch game.

Please verify your game data.

Clearly, that didn't make any difference whatsoever.

So I'm gonna go ahead, shut this down.

So this system's a wash that's now over two on trying to get this game to run on fresh installs, trying to get your money back before you even cashed in or even proved that it was worth the gamble.

That's just stupid.

And pre orders were only a thing when physical copy was in.

This was necessary to play games before Dear M and Loggins and launchers and all that crap, a guarantee that you could go to games stop or games or wherever to get your copy on the day of launch.

Now they just fool you into thinking you're getting something with your pre order by giving you some free digital sparkles and changing your game or some stupid camel or whatever the and then people think that they're actually getting something worth their money where they are contributing to this problem.