B1 Intermediate US 29 Folder Collection
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TAMI
A WRONG CALL AT FIRST
GLANCE QUICKLY TURNED OUT TO BE
A CALL FOR HELP. LUCKILY FOR AN
OHIO WOMAN--
HER 9-1-1 DISPATCHER WAS
LISTENING VERY
CAREFULLY.
MICAELA MARSHALL REPORTS.
Dispatcher: "Oregon 911."
caller: "I would like to order a
pizza
at..."
Dispatcher: "You called 911 to
order
a pizza?"
caller: "Uh, Yeah, apartment..."
Dispatcher: "This is the wrong
number
to call for a pizza."
caller: "No no no... you're not
understanding me." Dispatcher:
"I'm getting you now."
MICAELA: IN HIS 14 YEARS OF
SERVICE... THIS IS A CALL OREGON
DISPATCHER TIM
TENEYCK HAS NEVER GOTTEN BEFORE.
Tim Teneyck, 911 Dispatcher:
"You
see it on facebook but it's not
something that anybody has ever
been trained for. We're just
trained
to listen."
MICAELA: HE SAYS DOMESTIC
VIOLENCE CALLS ARE COMMON...
BUT NOT LIKE THIS. Dispatcher:
"Is the other guy still
there?"
caller: "Yep. I need a large
pizza."
Dispatcher: "All right. How
about
medical. You need medical?"
caller: "No. With pepperoni."
MICAELA: AFTER THIS EXCHANGE -
TENEYCK ALERTED
OFFICERS TO HURRY. Dispatcher:
"Turn your sirens off
before you get there. Caller
ordered a pizza. And agreed with
everything I said that there's
domestic violence going on."
MICAELA: TENEYCK SAYS HIS
INTUITION THAT SOMETHING WASN'T
RIGHT KICKED IN... WHICH TO HIM,
REAFFIRMS HOW IMPORTANT
LISTENING IS IN HIS LINE OF
WORK.
Dispatcher: "Thank you how can I
help you?"
Tim Teneyck: "Other dispatchers
that I've talked to would not
have
picked up on this. They've told
me
they wouldn't have picked up on
this."
Chief Michael Navarre:
"Excellent dispatch work on the
part of our
dispatcher. Some dispatchers may
have hung up."
MICAELA: OREGON POLICE
CHIEF MICHAEL NAVARRE TOLD ME
THAT ORDERING A PIZZA TO
INDICATE
DOMESTIC VIOLENCE IS SOMETHING
HE'S NEVER HEARD OF.
Chief Michael Navarre: "Not in
all
my years, not in my 42 years of
law
enforcement."
MICAELA: BUT COMING UP WITH
SOME KIND OF CODE TO ALERT 9-1-1
THAT YOU'RE IN
TROUBLE IS THE RIGHT THING TO
DO.
THE CHIEF SAYS IF YOU EVER
FIND YOURSELF IN A SIMILAR
SITUATION... HERE'S WHAT
YOU SHOULD DO:
Chief Michael Navarre:
"Somehow or another convey to
that police dispatcher that you
are in trouble. And this woman
did
that. She did that not with her
words,
but with the tone of her voice."
MICAELA: THANKS TO THE QUICK
THINKING OF BOTH THE CALLER AND
THE DISPATCHER - THE ALLEGED
ABUSER, SIMON
LOPEZ, WAS ARRESTED AND LOCKED
UP.
Chief Michael Navarre: "He
handled the call beautifully and
it had a happy ending."
TAMI
THE VICTIM'S DAUGHTER SAYS
WHEN SHE MADE THE CALL... SHE
WAS HOPING TO KEEP THE PERSON
HITTING HER MOM FROM
RUNNING AWAY BEFORE POLICE GOT
THERE.
THE STRATEGY WORKED.
TAMI
THIS STORY IS A REMINDER, IF
YOU OR ANYBODY YOU KNOW IS A
VICTIM OF DOMESTIC VIOLENCE, YOU
CAN CONTACT THE ALLIANCE AGAINST
FAMILY VIOLENCE AND
SEXUAL ASSAULT AT 322-0931. YOU
CAN ALSO CALL THE 24-
HOUR CRISIS HOTLINE AT 327-
1091.
OR YOU CAN CALL THE
NATIONAL DOMESTIC VIOLENCE
HOTLINE AT 1- 800-799-SAFE.
IN CASE OF AN EMERGENCY,
CALL 911.
JIM
YOU WON'T NEED A BEAN
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Woman disguises 911 call by ordering pizza

29 Folder Collection
eunice4u4u published on March 13, 2020
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