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  • Your TurboTax user ID is like the name of your account that's linked to your email

  • address.

  • You can have numerous accounts with user IDs all with the same email.

  • When you're in the right account, you'll see previous years under Your tax returns & documents

  • after you sign in.

  • If you don't, you're probably in the wrong account.

  • Just sign out and select I forgot my user ID or password.

  • Enter your email address and we'll send you a list of all user IDs associated with

  • that email.

  • Sign back in with the other user IDs to find the account you used in the past.

  • For more answers to your questions, visit TurboTax.com/support

Your TurboTax user ID is like the name of your account that's linked to your email

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How do I make sure I'm in the right TurboTax Account? - TurboTax Support Video

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    林宜悉 posted on 2020/02/25
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