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  • Welcome back.

  • Today we are looking at a ton of words today to really improve and strengthen your vocabulary

  • bank; really looking at words that can help you complain, suggest changes.

  • So, this video does link with my previous video on criticism and praise.

  • Okay, so today's situation, I've just gone and played crazy golf.

  • So, that's a funny, little game where you're using a putter and playing over strange shapes

  • and things.

  • And let's just say that I had a bad experience there.

  • Okay.

  • So, these are all words that I'm going to use to talk about this experience.

  • "Agony" means pain.

  • "I was in agony when a young, unaccompanied child smacked a ball into my backside.

  • It was very painful."

  • "Appalled" - this means shocked; displeased.

  • "I was appalled that that child was allowed to play unsupervised; without being looked

  • after by a parent."

  • "Atrocious" - this means really bad.

  • "I think it is atrocious that you allow this sort of thing to happen on your crazy golf

  • course."

  • "Awful" means very bad.

  • "The awful weather did not help things."

  • Okay?

  • It was terrible.

  • "Careless".

  • "Careless", so we've got a compound, here.

  • The suffix "less" means there is no care.

  • Okay?

  • So: "The careless attitudes of the staff resulted in equipment being left all over the place."

  • "Confusing".

  • If I'm confused, I don't know what to do.

  • "I also found it confusing where the next hole was."

  • Okay?

  • Where the next bit of the course was.

  • "Cruel".

  • So, maybe we can think of Cruella de Vil in 101 Dalmatians.

  • "Cruel" is someone really nasty who has bad wishes for someone.

  • Okay?

  • So: "Are you trying to be cruel by making me walk around and try to find the next hole?"

  • "Damaging".

  • So, if something is damaged, it is broken.

  • So, "damaging" means something that has a bad effect on.

  • "It was damaging to my self-esteem-to my confidence-that I could not complete hole number four; it

  • was too difficult".

  • "Deplorable".

  • So, "deplorable" means able to deplore.

  • "Deplore" means to really...

  • To criticize, to really...

  • So, there's...

  • There's something here that I can really say is bad.

  • "Deplorable": "I think it was...

  • It is deplorable that the information desk had no one standing there.

  • There was no one to answer my questions."

  • Okay?

  • It's the first crazy golf course in the world to have an information desk.

  • Right.

  • "Disastrous".

  • Can you spot another word in there?

  • "Disaster", "disaster".

  • Terrible things happened.

  • "Disastrous" - this is the adjective.

  • Okay?

  • So, "disastrous" - something really, really bad.

  • "It was disastrous that there were so many people there because I could not complete

  • the game".

  • "Disgust".

  • So, maybe you can think of sort of "di"...

  • You can...

  • "Digest" is quite similar to this word.

  • "Disgust" - it's not going down very well.

  • I am so upset with this.

  • "I am disgusted that there was so much litter."

  • Okay?

  • There was so much rubbish-so much trash, if you're from North America-all over the course.

  • "Dreadful".

  • So, "dread", a word I've covered in other videos, means sort of fear and worry.

  • So, full of dread, full of worry, but it actually means really bad again.

  • Okay?

  • So: "It was dreadful that you allow seagulls to come in and eat everybody's food.

  • Why not have some sort of covering?"

  • "Harsh", a little bit like "cruel".

  • "Harsh", it means not very nice.

  • If someone's being a bit harsh to you, they're being unkind.

  • A harsh word is an unkind word.

  • So: "I found it harsh that I was only allowed to play for 30 minutes.

  • I thought that was not very fair."

  • "Heaven forbid!" - this is more of an exclamation.

  • "Heaven forbid I would have to pay twice to complete my game!"

  • Okay?

  • So this is like putting an exclamation mark.

  • "Inconsiderate", okay?

  • So, we can spot the word "consider" in there.

  • If I consider something, I think about it.

  • So, this prefix: "in" kind of means not; not thinking.

  • If you're inconsiderate, you don't really think about the effect you have on other people.

  • Okay?

  • "I thought it was inconsiderate that you allowed in a group of 40 German tourists just before

  • I wanted to play, because I had to be behind them."

  • We love German tourists; they're actually wonderful, and I enjoy taking their photographs

  • when they come to London.

  • "Insensitive" - that was a little insensitive, Benjamin.

  • "Insensitive".

  • So, "sense"-yup-our five senses; five feelings.

  • Okay?

  • If I'm insensitive, then I don't care about other people's feelings.

  • So, if I'm complaining about my crazy golf, I can say that: "They were insensitive to

  • play loud rap music for a child-friendly activity."

  • That was insensitive.

  • "Ordeal": "The whole thing was just a bit of an ordeal."

  • Okay?

  • Let's think of Homer's Odyssey here.

  • An ordeal is a long, sort of...

  • Long, big task.

  • It's such a big thing to do.

  • Okay?

  • An ordeal; we have a noun, there.

  • "Repulsive".

  • Something that repels you pushes you away.

  • So, if something is repulsive, it is disgusting.

  • "The chewing gum underneath all the benches was repulsive".

  • "Scandal".

  • So, a scandal is something that you will find on the front page of the newspaper.

  • If something is a scandal, it's a big shock; it's sort of bad news.

  • And we can have the adjective by adding "ous"; if something is "scandalous".

  • So, I can complain by saying: "It's scandalous that there was no water fountain, because

  • I was very thirsty."

  • "Severe".

  • Quite similar to "harsh".

  • "Severe" means harsh.

  • Okay?

  • Lots of e's.

  • "Severe".

  • Okay?

  • "I thought the slope on hole number three was quite severe"; quite strong, quite harsh.

  • "Shameful".

  • So, lots of...

  • What's "shame"?

  • Quite similar to guilt.

  • So, if...

  • I could...

  • If I was saying: "It's shameful", it means it's very bad - you should be guilty because

  • of this.

  • "It's shameful that you allow people on your crazy golf course to drink quite so much beer,

  • because then we have chaos."

  • "Shocking", okay?

  • Let's think of an electric shock.

  • Okay?

  • It strikes me.

  • It's...

  • It's...

  • It's incredible.

  • It's...

  • It's...

  • It's unusual.

  • It's shocking.

  • If something is shocking, it means it's really bad.

  • It gives you this reaction.

  • Okay?

  • "It's shocking that in today's age you are allowed to operate like this."

  • "Tragic".

  • So, "tragi", "tragedy".

  • Yes, if you watched my lesson on Shakespearean insults and chat-up lines, we learnt that

  • "tragedy" is one of those sad stories that ends very badly in death.

  • So, if something is tragic, it has a sad end; it's sad.

  • "It's tragic that not more young, local people can play this because your prices are so high."

  • "Unreliable".

  • Smaller word, there: "rely".

  • Obviously, that would be spelt with a "y".

  • "Unreliable".

  • If I can rely on someone, I can trust on them; I know they're going to do something.

  • If I...

  • If something is unreliable, then I don't know it's going to work.

  • Yup.

  • "I found that your balls...

  • The golf balls were unreliable because sometimes they would just veer off in another direction.

  • Definitely not because of my golf; it's because of the balls."

  • "Unstable".

  • If something is stable, you can balance.

  • If it's unstable, you're going to fall all over the place.

  • So: "I found that the...

  • The slippery walkways made for unstable walking."

  • Or something was unstable.

  • Maybe something you're standing on does not support you well.

  • Okay.

  • So, we have some suggested things that we think the person should do.

  • "Abolish", okay?

  • So, I link this word with slavery: Abolishing the slave trade means that meant stopping

  • the slave trade.

  • If you abolish, you stop something.

  • "Abolish drinking on your golf course."

  • "Aggravate" means to make worse; to aggravate the situation.

  • You can also apply that to a wound in medicine - to aggravate an old injury.

  • "To aggravate" - to make worse.

  • But it...

  • It can also mean sort of to make angry.

  • "It aggravated me that this happened."

  • "Eliminate" means cut out.

  • "I think you should eliminate anyone from playing crazy golf if they are just wearing

  • Speedos; it's not nice."

  • "Irritate" means to make angry.

  • "It irritated me that I could not buy an ice cream".

  • "It offended me" - it upset me.

  • And "provoke" means to make angry.

  • Now, Mr. Grumpy has written a letter and he wants you to spot some of these words in the

  • letter.

  • Let's flip it over and see if you can spot them.

  • Here's my grumpy letter.

  • I'm going to read it to you once, and then we'll try and spot the words together.

  • "Dear Manager, I am writing to you to complain about the

  • atrocious experience I had in one of your restaurants yesterday.

  • The volume of music was inconsiderably... inconsiderately high, which irritated me,

  • as I had gone there seeking a peaceful lunch.

  • I also found the cost of a hot dog shamefully overpriced.

  • I will not be visiting your awful restaurants again.

  • Yours, Mr. Grumpy."

  • Okay.

  • So, what I'm looking for is those sort of negative words that help me make the point.

  • Let's see if we can find them.

  • "...writing to complain".

  • We've got an action word, there, but it's not one that I covered just a moment go.

  • "Atrocious", so an adjective to describe a terrible experience.

  • "The volume of music"...

  • Here we have an adverb: "inconsiderately", because it's got the "ly" at the end; "inconsiderate"

  • would be the adjective.

  • "Irritated" - to make me annoyed.

  • Ah. "...as I had gone there seeking"-means looking for-"a peaceful lunch.

  • I also found the cost of a hot dog shamefully", okay?

  • "Ridiculously overpriced" - compound word.

  • "I will not be visiting your awful restaurants again."

  • What I'd like you to do is have a go at the quiz to really make sure that you remember

  • and start using some of these words that I've taught you today.

  • Thanks for watching.

  • Thanks for subscribing, and I'll see you very soon.

Welcome back.

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