Name: Optical Business In Malaysia as an OPTOMETRIST
Uploaded: 2018-12-15T06:55:33.000Z
Duration: 10 min 42 s
Description: Thousands of YouTube videos with English-Chinese subtitles! Now you can learn to understand native speakers, expand your vocabulary, and improve your pronunciation...

Reflexive pronouns

So this is a video for myself so that one day I could remember

What actually happened for the past one year

Adverbs of manner

why is today Important for me and what is this video all about. It's basically a reminder for myself

what and how have TOPONE Optical been through this year I still remember that one year before our

Quite a big touch-up for the shop - and here for about 20 years that never been and never done any renovation before

me and my father decided to begin with renovation implement few things

and enhancing the business by doing few changes

So today I'm going to list down all the changes

that's remarkable and significant. Number one is

the interior design and the external design

So we want to make the design interior and

Externally more modern and when customer walk into our practice they will feel really comfortable

Is that copying with the library concept coffee shop concept

We put some music and some very relaxing music so people when they're

Thinking or they are doing purchasing then you have a more comfortable environment for them to make purchasing decisions

So this is to be ensured that customer has the kind of

Buying experience "Wow experience" when they walk into our practice

It's not a lot of optical shop that's doing this

Purchasing something most of the time is an emotional is the emotional behaviors

It can be varies when customer go to different shops although they're buying a similar product

For example to go to Starbuck they want to buy coffee

for 10, 12 ringgit for a cup of coffee but when you can go to a coffee shop

They will just pay for 1 or 2 ringgit for one coffee

Same products, but people are willing to pay differently depending on environment, depending on the services

so, no two is the enhancement of services

Basically we make sure that people walk into our practice would have the kind of WoW experience by enhancing the

We do not take sales as the first target or the aim or the objective of

It's not about pricing, it's not about products mostly importantly is a solution to the lifestyle problems

blur vision, they might have problem of Glaring, or they might have reading difficulties

Mostly importantly. So we even though our customer walked with the intention to buy something we don't approach them

How's your old vision doing? How's your old glasses. Do you feel good with the old glasses?

From there we check your eyes every provide a solution. This is a improvement in services

It anywhere in Malaysia that Optical Shop has been so many

Lot of time many of the optical shot is not competitive at all and they might have in the boarder of

Closing the shops. So what is happening Basically is because

Innovations means that we have to create some things to the making the competitive irrelevance

What does it mean by competitive irrelevance? We provide services that other doesn't provide.

For example we provide comprehensive I check for the elderly

We provide niche marketing services is like a Blue Ocean Strategy

They we provide eye examination comprehensive eye examination they go to

Hospital they found that the queue for whole day just to see doctor just to take the medication

Center for their eyes. It's a one-stop. eye center for everyone all our customers who walked in to make glasses or they

want to walk in to do the eye examination with very affordable prices and with a very comprehensive

We improve our stock quantities we  improve the varieties of our products and at the mean time

We also make the pricing not so expensive at this stage of the business

Because it is very dependent on which area you are working with what kind of customers they are targeting with and

Who are people do they have a high brand awareness?

In my area not really because most of the time those people are not very rich a

lot of mixed races of customers Malay Indian and Chinese

So they don't have a lot of brand awareness and they don't

talk about brand at all and  just talk about the quality of products

So we actually enhance the products so that it's more quality instead of just branding

So, yeah, we actually focus on the mid range of our products

It's also a very important strategy for business last but not least. We also do some marketing event err

Facebook marketing they also doing some CSR

Projects going up to interact expo our business for the outsiders for the children

also attraction with doctors as well they put our business

So we all just expect that we put together

The five expects that I just talked about I believe that

it has been proven as well that the growth of the financial of the company

Pretty tremendous as well and it's very happy to see the results and

And also is the motivation for me when I look at the result or what is more important is can this motivation sustain?

can this motivations continue and we can achieve for higher and higher

Eventually having all the branches to achieve the similar result. So that one day we will stand quite firm

Such a competitive market that we are living in Malaysia

It's not important. It's not easy for an optometrist to survive

financially in Malaysia is because of our position in the market is quite awkward

Most of the Time selling glasses people sell more branded people at a better location then you

Into a healthcare clinic because you have to stand right now has to sustain your business

Subtitles ListPlay Video

Optical Business In Malaysia as an OPTOMETRIST

eventually

approach

strategy

tremendous