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  • Disney has some very specific and secret rules for its employees,

  • - but are some of them stupid? - Let's talk about that.

  • ♪ (theme music) ♪

  • Good mythical morning!

  • If you're the kinda person who does Google searches

  • and keeps up with things that happen on the Interwebs,

  • you may have seen that there is this list of secret rules

  • for Disney employees that has been floating around.

  • Now, these rules are fascinating, so I hope, if you haven't seen them,

  • that you're gonna be fascinated by them.

  • - I have not seen them - Okay. Well, that's good,

  • because our duty today is to not just see how secret they are,

  • but to see how stupid they are. Because I think that some time

  • in the near future, we should open our amusement park.

  • - I've been thinking about this for years. - Really?

  • Yeah. Well, maybe just like a little stand at a state fair.

  • We'll start with that, but eventually, it will grow

  • - into its own amusement park. - Okay.

  • And we gotta know what rules we're gonna have for our employees.

  • Okay, so this is a cheat sheet for us in our planning phase,

  • but it's also an opportunity for you to cast judgement

  • on the most entertaining places on earth. The world or the land.

  • But I will say I'm an annual pass member, a holder.

  • I'm not holding it right now. My wife has it,

  • but we go as a family. We love Disneyland.

  • We love Disney World. And so I appreciate all these rules

  • - that add to my personal experience. - Hmm.

  • But when I got into this list, I was like, "Really?

  • - Really, that's a rule?" - Okay.

  • Okay, let's start with the fact that you can't call them employees.

  • Everyone is considered a cast member.

  • That is officially what you are considered. A cast member.

  • - What's the scope of this? - Everyone.

  • - You're talking someone in costume? - If you get a check,

  • if you get a check from Disney, you're a cast member.

  • - So you're not acting as a character. - Janitor.

  • - Cast member. - Okay, well let's--

  • And it's not a guy playing a janitor. Well, he is playing a janitor,

  • but he also happens to be the janitor.

  • That's convenient.

  • Alright, so what're you? I'm a Disney cast member.

  • What's your job? What's your role?

  • - I play a janitor. - In what movie?

  • - In the park. - (laughs) Yeah, yeah, yeah.

  • - I actually do it. - Okay.

  • - I clean the toilets. - And then if you're the CEO,

  • - if you're-- - You're an important cast member,

  • but, you know, you are a cast member.

  • - I like this because it-- - Oh, you like it.

  • - There's a leveling factor. - Oh.

  • No matter who you are, you're somebody special

  • and you can be somebody you're not.

  • And isn't that what this life is all about?

  • - Let's just be honest. - How can you be somebody you're not?

  • (crew laughs)

  • Like, you be a janitor as a hoax.

  • - (scoffs) - Not a hoax.

  • - But you ARE the actual janitor. - Yeah.

  • I don't think you understand.

  • - Well, I don't think it's stupid. - But you like the rule.

  • - It's not stupid. - I think it's a leveling

  • - and elevating thing for-- - Now, if you ask somebody

  • at Disneyland or Disney World where something is,

  • and they are required to point, they will not point with a finger.

  • They will point with a minimum of two fingers,

  • and often just sort of a gesture.

  • - Just a... - A full hand?

  • - Yeah. - So they cannot point with a finger?

  • - Right. - They have to point with two fingers

  • - or a hand? - Go around that corner,

  • and the Corn Dog Castle will be there in all its glory,

  • which I highly recommend. Oop, gulp!

  • - I highly recommend. - If a cast member points

  • at anything with a full hand, I'mma be like...

  • I think I'm about to get slapped or something.

  • - Don't point with the whole hand. - You're gonna get backhanded?

  • - Yeah, I'd rather be poked-- - Don't ask where the Corn Dog Castle is!

  • - You should know it! - Yeah, see, I'd rather get...

  • I'm the janitor! I play the janitor.

  • - ...poked in the eye. - Do I look like I know where

  • the Corn Dog Castle is?

  • I'd rather get poked in the eye than get slapped by a cast member.

  • Incidentally, they are allowed to give the bird to people they don't--

  • - No, they're not! - (Rhett chuckles)

  • - So, it's basically-- - But the bird is Tweety Bird.

  • I think they should all give the politicians--

  • - Is that a Disney character? - Politician gestures, only.

  • - I'm sorry. - (crew laughs)

  • This way, this way, this way.

  • What's a bird in Disney?

  • Name a bird. A Disney bird.

  • The birds around Snow White.

  • Yeah, they can give those kinds of birds to people they don't like.

  • Okay, I could--(blows) Here's one dove.

  • I'm gonna say... pointing is offensive to people

  • in other countries, and when they visit Disney, you don't want

  • to offend them. I think this is not stupid.

  • - You just want to backhand 'em. - This is thoughtful.

  • - No, you want to tell them where to go... - Okay.

  • - ..in a non-offensive way. - All right!

  • - So far, nothing stupid for you. - Yeah, I think that one's good.

  • What about this? If you play--

  • now, this is difficult-- if you're a cast member that plays

  • - an actual Disney character-- - Okay.

  • Which is still a cast member. You play Snow White.

  • You have to learn how to sign Snow White's name

  • in a very specific way, so that no one, no matter who's playing

  • Snow White that day, they all give an exactly

  • - identical autograph. - Now, this is a perfect example

  • of one of the greatest things about Disneyland/World.

  • The thoroughness and commitment that they have.

  • Yeah, when you're playing somebody, you should be able signature

  • the way that they do.

  • And you should also be able to use the word signature as a verb.

  • I don't like this rule. Here's why:

  • Because I want to be able to collect all of the signatures.

  • You got Snow White's signature? Yeah, I got all 17--

  • But there's a kid... there is a kid who got

  • - Snow White's signature-- - The kid doesn't think

  • - it's actually Snow White. - Will you go with me here?

  • - Okay. - 2013, getting the signature.

  • Wow, autograph, I'll call it. And then a year later,

  • 2014, gets Snow White's autograph again.

  • (gasps) Let's compare the two. (incredulous noises)

  • World crushed.

  • - But as a collector-- - You don't--

  • I got 2014's Snow White. Yeah, her breath stunk a little bit,

  • - and she writes a little bit darker. - Yeah, but you're talking

  • about the mid-thirty year old man collecting Snow White signatures.

  • - That's just plain creepy! - Okay.

  • I don't want to foster that at Disney!

  • - We're split on this one. - I don't want to crush kids!

  • - Not stupid. - Well, at our amusement park,

  • we'll talk about that. We'll discuss it.

  • Okay, now, if they see trash on the ground, they're instructed

  • to pick it up-- every cast member--

  • but you cannot bend over to pick it up. You have to pick it up

  • in a swooping motion, meaning that you come up on it

  • and approach it, and you grab it and you swoop it up like an eagle.

  • And then you deposit it in a trash can.

  • - Without bending over? - They don't want to see your--

  • - Butt-- - Plumbers crack.

  • Well, I don't want to see Mickey's butt in the air, but Minnie?

  • What?

  • She's a mouse.

  • Okay, I take that back. I don't want to see anybody's butt

  • in the air either.

  • I just got myself into trouble. Thanks, Disney...

  • for this stupid rule!

  • People should be able to pick something up,

  • unless it's heavy, and then your back'll be thrown out.

  • - Maybe that's the genius part. - But they don't wanna draw attention

  • to the trash.

  • But I think this is dumb, too. I see Mickey picking up trash,

  • I'm like, "Thanks, Mickey! Thanks for making this a better place."

  • This is the happiest place on earth!

  • I need more rational for this one. I just don't know.

  • I'm very skeptical of this one.

  • Okay, so you're skeptical on that one, and I think it's--

  • I'm giving them the benefit of the doubt.

  • If a guest throws up, cast members used to call it a "protein spill".

  • - So did I. - Now, they just call it Code V.

  • - For vomit? - Code V for vomit.

  • - Uh, well-- - This is good.

  • Code V is stupid because it's obvious. Everyone--(mimics walktalkie)--

  • Code V--everyone in parks gonna know somebody vomited.

  • Protein spill, I'm like, "What? Did somebody drop a burger?"

  • (Rhett laughs) Yeah.

  • - That's good! - Somebody got a protein-style burger.

  • - It slipped out of the lettuce wrap. - Used to not be stupid,

  • now kind of stupid, because people know what you're talking about.

  • You're grossing people out.

  • If the pool my kids go to, when somebody dookies in the water,

  • they say, "Code Brown." And then everybody gets out for an hour.

  • And sometimes 24 hours if it's diarrhea--

  • - A big one? - Like a Code D.

  • Code D Brown. (chuckles)

  • - Gosh. - Code Brown D.

  • (awkward silence)

  • What happens if somebody craps on the sidewalk at Disney World?

  • Is that a Code Brown?

  • What?

  • - I don't know, but you gotta scoop it! - (Rhett laughs)

  • - Yeah, that's another-- - Mickey gotta run and scoop it!

  • If somebody craps on the ground, Goofy has to pick it up

  • - in a scooping motion. - Code Number Two!

  • - Scoop it! - (voice cracks) Code Brown!

  • Okay.

  • Now, cast members are not allowed to say, "I don't know."

  • You ask them a question, they have to direct you to a place

  • or a person that can answer that question.

  • If you ask them about the concept of Dark Matter--

  • - What's up with black holes? - They cannot say, "I don't know."

  • If you ask Pluto, he's not gonna do anything 'cause he doesn't speak,

  • but if you ask Goofy, he's gonna be like, "A-hyuk! Go ask that guy!"

  • No, no, no. Like that.

  • Go ask that guy, next to the Corn Dog Castle.

  • I think this is good.

  • If I need to know something, like, "Where is the soft serve ice cream,

  • not the hand dipped ice cream?" I want an answer.

  • I don't want an "I don't know". Sniff it out, you know?

  • So you agree with most of these.

  • - Yeah. - Maybe we should just go be cast members.

  • - There's a reason why-- - We shouldn't open our own place!

  • - We should just work at Disney! - There's a reason why they're so successful.

  • There's nothing more frustrating than not getting answer

  • from somebody who's supposed to know.

  • What about this one?

  • You cannot shave your eyebrows.

  • Male and female cast members, pretty much everybody,

  • cannot shave their eyebrows. I don't know if this was a result

  • of an incident in the past, or in 1972...

  • - Walter--well, probably not Walter-- - (Link laughs)

  • - Because Walter-- - Let's go with Jeb.

  • Jeb shaved his eyebrows, came to work the next day,

  • - and everybody was embarrassed. - But they couldn't fire him

  • - because there was no rule on the books. - Right.

  • You know, you can't do anything about that.

  • Why would people want to shave their eyebrows anyway?

  • - Does that need to be a rule? - Lots of people do it,

  • and get them tattooed in different places.

  • Well, as long as they replace it with something comparable--

  • No, no, no, no, no. You cannot shave 'em.

  • You can't have eyebrew tats.

  • - "Eyebrew tats." - (Rhett cracks up)

  • (foreign accent) You cannot have eyebrew tats.

  • - (Link) Again-- - (Rhett) Eyebrew tats.

  • Again, if I'm getting on the teacups, last thing I want to turn

  • and see is some dude and like, "Oh, god, what's wrong

  • with that guy? Oh, he doesn't have eyebrows.

  • What?!"

  • I don't wanna be thinking about that when I'm about to hurl.

  • You're harsh!

  • I'm in agreement with the people who've thought about this.

  • - Okay. - Mouse ears!

  • How about this one? You can't be seen growing a beard.

  • If you got facial hair at Disney, it has to appear all at once.

  • (Link laughs)

  • It has to be a fake beard. It has to be pasted.

  • It's like watching paint dry. What do you mean,

  • - watching a beard grow? - No, no.

  • - If you wanna grow a beard-- - Like, if you had stubble.

  • If you wanna grow a beard as a cast member,

  • you have to leave and go on vacation.

  • Vacation beard, you can come back with vacation beard

  • or vacation mustache.

  • I think this is stupid. I think that this is missed opportunity.

  • I think that they should have a ride that's just,

  • "Step right up and watch... Jeb grow...

  • - Grow his eyebrows! - A beard! And eyebrows!"

  • Yeah, I would pay five tickets for that, and they don't even use tickets!

  • Yeah, I was about to say we shouldn't be doing tickets at our place.

  • You pay an entry fee and then you get everything.

  • I'm talking about at Disney. I would pay cash within Disney

  • to sit for 48 hours and see if I could see a demonstrable difference

  • in the length of eyebrow stubble on Jeb's forehead.

  • I think that's a bad idea, but see what you think about

  • - what we had to say about Disney rules. - See what you think about it.

  • (Link chuckles) They've been seeing what to think.

  • - Let us know what you think about it-- - In the comments.

  • Yeah, that's what you mean.

  • You can also support the show by checking out

  • lynda.com/rhettandlink, where you can find thousands

  • of online video tutorials.

  • I'm gonna brush up on how to use logic, so I can do some amazing

  • musicality for our new songs that we're not working on,

  • - but we should be. - Oh.

  • - Lynda.com/rhettandlink. - Free trial.

  • - Do it. - (both) You know what time it is.

  • Hi, I'm [?] from Logan, Utah, home of the Aggies.

  • and it's time to spin the Wheel of Mythicality.

  • Do you like to look at pictures of waffles that you cannot eat,

  • except with your eyes?

  • Well, then you'll enjoy our Instagram. Rhett and Link: Waffle Wednesday!

  • (Link) Eat waffles with your eyes. Click through to Good Mythical More.

  • We discuss some more secrets for Disney employees,

  • including what you can and cannot do while wearing

  • a Disney uniform.

  • (Rhett) Rhett crowns Link as Miss America.

  • And the final question...is... for Mrs. North--

  • (chuckles) Mrs... Miss North Carolina,

  • is...if you had to be one color...

  • (Link breathes nervously)

  • ...that represents who you are, other than white--

  • because you are white, and we can see that--

  • what color would it be?

  • Miss North Carolina, you have 15 seconds.

  • - (deep voice) I would be... - (crew laughs)

  • Surprising she's made it this far.

  • - I would be PURPLE because... - (crew laughs)

  • - looks like a violet. - (laughter off screen)

  • Judges?

  • And congratulations!

  • - (singing) Here she is-- - (Link cheers)

  • She's got a low voice, but that shouldn't cause you to not think

  • - that she shouldn't be Miss Americaaaaa... - Thank you so much...

  • - ..aaaaaaaaaa! - ..for having me.

  • I will totally make you proud.

  • Nothing is wrong with your television.

  • [captioned by Sebastian and Sara: GMM Captioning Team]

Disney has some very specific and secret rules for its employees,

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