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  • Everyone is talking about the gig economy,

  • but what exactly are they talking about?

  • Is it big or small?

  • Exciting or terrifying?

  • Good for your health or bad for it?

  • The first thing to know about the gig economy

  • is that not everyone actually agrees on what it means.

  • As the name suggests, it is about people who earn money from doing a series of gigs or tasks.

  • Some people used that term to apply to everyone who works independently,

  • including lawyers and plumbers,

  • but of course the notion of working for yourself is nothing new.

  • What is new is the invention of digital platforms

  • that connect customers with workers to perform tasks on demand.

  • That task could be to do someone's ironing, translate a document from Arabic to English,

  • deliver a pizza, or drive someone home from a nightclub.

  • There are a host of gig economy platforms,

  • from Upwork or HourlyNerd, for tasks that are done online,

  • to Uber and Deliveroo, for tasks that are done in person.

  • The uniting feature is that they match workers to customers,

  • and they use their technology to facilitate the payment while taking a cut for themselves.

  • They said they are intermediaries not employers.

  • Others disagree.

  • That's a question being thrashed out in courts in the US, the UK, and elsewhere.

  • If you live in a city teeming with Ubers, you might think the gig economy is huge already,

  • but, actually, the number working in it is still pretty small,

  • but it is significant.

  • In the UK, one think tank says about 3 and 1/2% of the workforce are in the gig economy.

  • That's about the same number as work for the National Health Service,

  • the UK'S largest employer.

  • This is a growing army of workers without work places, colleagues, or bosses.

  • What does that mean for their health and safety?

  • In some ways, it could be positive.

  • The gig economy is based on the idea of working whenever you want.

  • Having a job where you can easily nip out to deal with something personal,

  • studies shows that's one of the best indicators for high well-being.

  • But some health experts are worried.

  • Flexibility might be good for your health,

  • but loneliness and isolation are bad for it.

  • Gig workers don't have line managers to keep an eye out for them.

  • Instead, their regular contact is with an algorithm that doesn't know how they're feeling today,

  • or what personal problems might have cropped up.

  • The algorithm just sends them tasks and monitors their performance.

  • Some algorithms also deactivate workers from their platforms, if there are performance issues.

  • That can create pressure.

  • And when the platform sets the fee per task,

  • some workers feel they can only increase their earnings by working ever longer hours.

  • Driving or cycling and traffic can be dangerous at the best of times,

  • let alone when you're tired and stressed.

  • For health experts, one thing is clear,

  • there's an urgent need to investigate the benefits and the risks of this new world of work.

Everyone is talking about the gig economy,

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