Name: How UnitedHealthcare Uses Tableau
Uploaded: 2017-02-03T02:56:42.000Z
Duration: 2 min 11 s
Description: Thousands of YouTube videos with English-Chinese subtitles! Now you can learn to understand native speakers, expand your vocabulary, and improve your pronunciation...

United Healthcare: Shifting the BI Paradigm

The superlative

The biggest thing Tableau did for us was it changed the paradigm that people had with

Past simple

looking at business intelligence and how you get to quick analytics. It took them away

from thinking about how you accomplish it and focused them on looking at the business

Paul Lilford, Director of EPM & BI, UnitedHealthcare

I like the fact that it empowers the business user to do business analytics and it's not

a technical function for the company. I don't have to write code to develop things for people

anymore. I give them an environment, and they develop it.

The  biggest problem we had was we have every tool. We own everything you could imagine, and getting

a common look and feel, getting something that kind of guided users to the problems

in the business was key. Tableau helped us clean that up, centralize it, give users kind

It’s one of the most impressive ROI messages I think you can find with any software. And

since we own everything, we have a lot of comparison points of, you know, what's good

ROI or not In about a week, we had about 100 users. Two weeks after that, we were pushing

200, and by the time we got to the end of six weeks, we had 400 users in the tool.

The ease of use with Tableau is easy for me to maintain. So I spend less than an hour

a month maintaining the environment that supports 1400 users. My plan by the end of the year

is to be closer to 2,000 users. I think by the end of next year, we'll be pushing 5,000

users plus. The 1400 is not a blip on the server at this

point. It's the easiest software I maintain, really is.

The beauty of it is it's not that complicated. Their server-side interface is as easy as

I have no help desk calls on it. The only call I get is "I want another license."