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  • Late last year, I got an email.

  • It said that the price of my Disney Plus

  • annual plan was increasing to $140.

  • But that wasn't the only one.

  • Netflix was going up

  • and their most affordable tier would now have ads.

  • Amazon Prime would be $3 more a month

  • Apple TV+ went from $6.99 to $9.99.

  • Hulu is going up to $18 a month.

  • There are so many great things to watch

  • and they're all spread across so many different services.

  • I want to watch them all, but man,

  • does it hurt to fork up so much money every month to do it.

  • It kind of makes you wonder,

  • how did we all end up in this position where

  • we're paying so much for streaming every month?

  • And maybe more importantly, can we as consumers do any better?

  • To answer these questions,

  • we first need to look at the story

  • from the streamersperspective.

  • And we'll start with Netflix.

  • the biggest oldest streamer around.

  • For most of its history, Netflix made money in one way,

  • its subscribers.

  • So if Netflix wanted to make more money,

  • they either had to add subscribers or raise prices.

  • This was always Netflix's strategy.

  • As this 2021 New York Times article explains,

  • the CEO and founder of Netflix was betting that the company

  • could attract subscribers

  • and raise its prices faster than the debt clock was ticking.

  • And Netflix had taken on a lot of debt...

  • almost $15 billion by 2020,

  • with the purpose of building

  • an entire platform's worth of content,

  • ensuring that they weren't reliant on movies and TV that they didn’t own,

  • like The Office or Friends.

  • This strategy worked, and for a long time,

  • Netflix grew really reliably, even as its prices went up.

  • They'd had very steady growth, 2015, 16,

  • 17, 18, 19, and then the pandemic happens in 2020,

  • and they have their best year ever.

  • That's Lucas Shaw, by the way.

  • Managing Editor for Media and Entertainment at Bloomberg News,

  • and I'm also the author of the newsletter Screentime.

  • Netflix got to a point where

  • they realized that

  • their growth was much slower than it had been.

  • Growth continues to be slower in 2021

  • and looking into 2022, they get nervous.

  • And then in 2022

  • Netflix actually lost subscribers.

  • Just 200,000 at first, and then a million.

  • There are only so many people in the population, right?

  • Even if you got everyone there is a ceiling to that.

  • But they also knew that they had more customers

  • than it appeared.

  • This phenomenon of password sharing.

  • Netflix had said publicly that they were not worried about it.

  • And I think early on, it's true, they were not worried about it

  • because password sharing was a way

  • of exposing the service to more people.

  • And if people liked it, they would convert.

  • But at a certain point when they hit a bit of a ceiling,

  • they're looking at the numbers and they said,

  • The only way that we're going to be able to grow

  • is if we convert some of those sharers into payers.

  • This move created a temporary surge in subscribers.

  • It made enough of a dent that other companies

  • are following in these footsteps.

  • But Netflix isn't the only trendsetter.

  • While all this was going on,

  • another company was carving out a slightly different path.

  • Hulu has always had two tiers to its service

  • ad free and ad supported.

  • According to this 2019 article, Hulu's ad supported

  • option was the most lucrative tier of their business.

  • It was so successful they actually lowered the price

  • from $7.99 to $5.99

  • Advertising has been the key

  • to a successful video business forever.

  • You know, you think about the cable business,

  • you don't think about paying for discrete channels,

  • but you are paying for a bundle of channels.

  • And, oh by the way, those channels still have advertising.

  • So it's not really a foreign concept.

  • That's something that Hulu had done quite effectively.

  • As more streamers crowd the market with ever increasing prices.

  • pretty much every service,

  • including Netflix, has introduced a more affordable

  • ad supported tier to their offerings,

  • which people seem to appreciate.

  • Ad supported plans have been driving

  • an increasing percentage of new signups

  • and supplementing each company's bottom line.

  • But here's the thing.

  • Most of these companies still aren't profitable.

  • Part of it is just they're so new.

  • I think we lose sight of that.

  • Like these companies spent billions

  • and billions of dollars to launch

  • new services and take on Netflix.

  • And they tried to condense, you know,

  • 15 years of Netflix’s streaming service into 3-5.

  • And that was very expensive.

  • So that's it, more or less.

  • Companies fighting debt, revenue losses,

  • subscriber losses, or a mix of those things

  • have raised prices and added ads

  • in hopes to become or remain profitable.

  • But what does that mean for us as individuals?

  • Well, if you're like me

  • and have crafted your personality

  • around filmmaking, movies and TV, then you might be subscribed

  • to a bunch of streaming services indefinitely.

  • This isn't cheap,

  • but it's the kind of thing

  • that you might be willing to invest in.

  • So maybe the answer for me is to do nothing

  • and just accept the increased monthly cost

  • because I find value in having access

  • to all of the streaming services.

  • But in researching this video,

  • I found that there is a growing group of people

  • that have a much more strategic approach.

  • They're called serialchurners,”

  • which is just the industry way of saying

  • that this type of consumer isn't static.

  • They're churning, or unsubscribing and resubscribing, to services

  • based on what they want to watch in a particualr month.

  • According to the analytics group Antenna,

  • one in five people were serial churners in 2023.

  • It seems like the answer for these people

  • is that it's worth the effort to hop around.

  • They can save money and more selectively access

  • content on their own timeline.

  • A more middle ground approach might be to subscribe

  • to one or two services indefinitely

  • and then hop around on the other ones.

  • I've opened Max, Netflix, Hulu and Amazon

  • all within the last month,

  • maybe within the last couple of weeks.

  • And then Paramount Plus and Peacock, I guess

  • yes, I'm a churner for those.

  • I sign on and off depending on what happens,

  • and that's fine for me. And everyone else,

  • their appetite is going to be different.

  • Maybe other people only want to be permanently signed on for two.

  • This approach requires

  • some effort and strategy around your media diet,

  • but it could be quite cost effective in the long run.

  • And that's one of the reasons

  • that we switched from cable to streaming to begin with.

  • The ability to choose what you pay for.

  • Streaming has changed a lot.

  • We're in a new, weird, increasingly expensive era of it.

  • Maybe that means it's time we start looking at our relationship to streaming differently

  • and start asking the question

  • How do you make your streaming diet work for you?

  • But what does that mean for us as individuals?

  • Well,

  • if you're like me and have crafted

  • your personality around filmmaking, movies and TV,

  • then you're probably subscribed

  • to a bunch of streaming services indefinitely.

  • But in researching this video,

  • I found that there is a growing group of people

  • with a much more strategic approach.

  • They're called serial turners.

  • A more middle ground approach

  • might be to subscribe to one

  • or two streaming services indefinitely

  • and then hop around on other ones.

  • Who's going up to $18 a month.

  • Hulu is going up to $18 a month.

  • Hulu.

  • Hulu is going up to $18 a month.

  • Hulu is going up to $18.

  • Hulu.

  • Hulu is going up to $18.

  • And then for the first time ever,

  • Netflix actually lost subscriber year's

  • first 200,000 and then a million,

  • first 200,000 and then

  • a million, first 200,000

  • and then a million.

  • And then in 2022,

  • for the very first time, Netflix actually

  • lost subscribers,

  • just 200,000 at first and then a million.

  • And then

  • and then in the second.

  • And then in 2022, for the very first time,

  • just 200,000 at first and then a million

  • and then in 2022,

  • for the very first time, Netflix actually lost subscribers,

  • and then a million.

  • And then in this.

  • Netflix actually lost subscribers

  • just 200,000 at first and then a million,

  • just 300,000 at first,

  • and then a million

  • and then

  • just 200,000 at first.

Late last year, I got an email.

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