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  • Reddit, home to cute cat pictures, investment advice,

  • niche hobby discussions, celebrity interviews, edgy

  • memes, wholesome memes and everything in between, has

  • been facilitating discussion on the internet

  • since 2005.

  • Up until 2010, I would still be talking to people,

  • experts in media in particular, who could not

  • fathom that people would want to consume content from

  • strangers on the internet.

  • But it turns out that the desire to debate, befriend

  • and lurk on internet strangers runs deep, and the

  • website's user base has grown consistently, reaching

  • around 57 million daily active users today, who use

  • the site to post and consume news, memes,

  • questions and even advice that can roil markets, like

  • when Redditors organized the short squeeze on

  • GameStop.

  • That Reddit, namely the forum r/wallstreetbets,

  • encouraging each other to push shares higher and

  • squeeze out short sellers.

  • And while offensive Reddit communities have

  • proliferated in the past, in the last few years, the

  • company has cleaned up its act as it prepares for an

  • eventual IPO.

  • Every single platform that's out there starts that way.

  • Hey, we're going to be the, we're going to be the public

  • space. And then the advertisers come in and say,

  • Oh, dude, what's that?

  • I don't want to be near that.

  • However, Reddit still isn't turning a profit, so now the

  • company is charging everyone from giant

  • corporations like Google to small third-party developers

  • alike for access to its application programing

  • interface or API.

  • The price hikes have led some beloved third-party

  • Reddit apps like Apollo to shut down, instigating an

  • uproar among the website's community of volunteer

  • moderators, who often rely on third-party apps to run

  • the site's 100,000 plus discussion communities

  • called subreddits. Many moderators say that Reddit's

  • official app is clunky and doesn't offer the same

  • functionalities.

  • We accepted that there was going to be a charge for API

  • access. Now, mostly what we were hoping they would do is

  • just slow down, you know, make it so that communities

  • and developers, if they wanted to, could adjust to

  • the changes that they were making. Of course, that

  • didn't end up happening.

  • Despite extensive protests in which thousands of

  • moderators made their communities private and

  • therefore inaccessible, the API pricing changes took

  • effect on July 1st as planned.

  • Once Reddit threatened to remove moderators who were

  • holding out, nearly all communities reopened.

  • But tensions remain high, and some say that if Reddit

  • doesn't rebuild trust, its most passionate users will

  • go elsewhere, threatening the company's valuation.

  • So Reddit is nothing without those communities.

  • They need us far more than we

  • need them.

  • Reddit lore traces the company's origins to a

  • Waffle House in Charlottesville, near the

  • University of Virginia, the alma mater of co-founders

  • Alexis Ohanian and Steve Huffman.

  • I walked out of an LSAT in the middle of, like 30

  • minutes into it, while I was there at UVA.

  • I think it was my second or my third year and went to

  • that Waffle House, realized I didn't want to be a lawyer

  • and realized I'd better start a company to do

  • something with myself.

  • After graduation in 2005, during Ohanian and Huffman's

  • senior year, startup Accelerator Y Combinator was

  • just getting off the ground. The two had met

  • founder Paul Graham at a talk and pitched him on a

  • mobile ordering service, which he turned down.

  • But they kept in touch.

  • and Graham eventually suggested that the recent

  • grads build what he called "the front page of the

  • internet." That would become Reddit's initial

  • slogan. Y Combinator invested just $12,000 at

  • first, and Reddit officially became a part of

  • its first batch of companies. But they had to

  • fake it 'til they made it for a while.

  • The first probably like month, month and a half, a

  • good number of the folks posting were just me and

  • Steve under usernames that we just invented from like

  • objects in the room. Just random stuff just so that it

  • would look like there was some activity.

  • But real user activity picked up.

  • And just 16 months after its founding, Reddit was

  • acquired for $10 million by Condé Nast.

  • That was before many familiar features of the

  • website had even taken shape, like user-generated

  • subreddits, which were introduced in 2008, or the

  • Ask Me Anything community formed in 2009, where

  • celebrities from Obama to Bill Gates as well as

  • interesting folks from all walks of life answer

  • questions from everyday Reddit users.

  • By 2010, co-founders Ohanian and Huffman were no

  • longer involved in day-to-day operations, but

  • the site continued to grow, eventually surpassing its

  • rivals like Digg, which was also doing social news

  • aggregation.

  • And once Digg kind of started circling the drain,

  • that's when I discovered Reddit.

  • And it was a lot of what I was really looking for, and

  • I just really fell in love with the platform.

  • Croach moderates the gaming subreddit, now the third

  • largest community on the site, with about 38 million

  • members. The ability to join interest-based

  • subreddits and thereby personalize your content is

  • what drew him in.

  • And then, you know, your feed ends up being as wildly

  • diverse or as laser focused as you'd like it to be.

  • Reddit's traffic grew exponentially after Condé

  • Nast's acquisition, and by 2011 it was spun out as an

  • independent company operating as a subsidiary of

  • Condé Nast's owner, Advance Publications.

  • Reddit courted advertisers and developed a paid

  • membership plan called Reddit Gold, now called

  • Reddit Premium, which gives users access to special

  • features. But the company wasn't, and still isn't,

  • profitable.

  • I think it was fashionable back then to want to just

  • grow and Facebook had proven out so well that if

  • you focus on growth and then have a critical mass of

  • users, you could make money.

  • On the one hand, Reddit's niche communities were ideal

  • places for targeted advertising, but the

  • company's permissive attitude towards

  • questionable content also posed a problem.

  • Reddit is kind of a perfect environment for advertising

  • because the communities can get so specific and so

  • passionate about whatever it is that they're

  • discussing. But Reddit has had challenges over the

  • years with hate speech and other things that are maybe

  • not brand friendly.

  • So as the site began reaching a broader audience,

  • the company finally started cracking down.

  • Ohanian rejoined Reddit as executive chairman in 2014

  • and Huffman rejoined as CEO in 2015.

  • This time around, Ohanian said he wanted to rein in

  • some of the site's more toxic subcultures.

  • In 2015, a new anti-harassment policy led

  • to the banning of some hateful communities, but

  • certainly not all.

  • You know, coming back, my perspective on that really

  • had shifted. And I'd also seen, you know, over half a

  • decade, a ton of communities emerge, you

  • know, like r/watchpeopledie is one that's pretty well

  • documented. But like, that I was just violently opposed

  • to, like that had no business value, that had no

  • societal value.

  • It would take until 2019 after a massacre at a mosque

  • in New Zealand for Reddit to finally ban the

  • r/watchpeopledie subreddit.

  • Then, in the wake of George Floyd's murder in 2020,

  • Ohanian resigned from the company's board, urging

  • Reddit to replace him with a black candidate, which the

  • company honored.

  • I hoped that Reddit would finally get a hate policy so

  • that we could ban those thousands of hate

  • communities that were up, which happened, you know, a

  • few weeks after I resigned.

  • Reddit ultimately banned about 2,000 subreddits,

  • including r/The_Donald, r/ChapoTrapHouse and

  • r/gendercritical. Gilbert saw this as a turning point

  • in Reddit's sometimes tenuous relationship with

  • its volunteer moderators, many of whom had long been

  • asking for the company's help in fighting hate

  • speech.

  • Now you can action that kind of hatred now that you have

  • it actually solidified in the rules themselves.

  • And so it wasn't just that, they started supporting

  • their moderators in all kinds of other ways.

  • At this point is when they really started getting

  • serious about developing the tools, moderation tools

  • and putting sort of a lot of real effort into them.

  • By now, the company had raised $300 million in its

  • 2019 Series D funding round, led by Chinese tech

  • giant Tencent, and was gearing up for two

  • additional funding rounds in 2021, which together

  • would net the company an additional $778 million.

  • With the world stuck inside during Covid, engagement

  • continued to increase.

  • The site saw a 26% jump among U.S.

  • users in 2020. Then in the beginning of 2021, Reddit

  • made headlines when users in the subreddit

  • r/wallstreetbets organized a short squeeze on GameStop,

  • the struggling video game retailer. As Redditors drove

  • up the price of the stock, some amateur investors made

  • serious money while hedge funds lost billions.

  • Subsequent so-called meme stocks like AMC kept Reddit

  • in the news for months.

  • By summer 2021, Reddit was valued at $10 billion, and

  • advertising was booming when the company filed for

  • an IPO at the end of the year.

  • So it had only $22 million in ad revenue in 2016, and

  • that ballooned up to $372 million in 2022.

  • Growth has slowed pretty significantly since then,

  • partially due to external factors like the worldwide

  • economy and just the general slowdown in social

  • media ad spending that we're seeing.

  • Uncertainty in the broader economy has also caused

  • Fidelity, which led Reddit's most recent funding

  • round, to cut Reddit's valuation by 45% to around

  • $5.5 billion in June of this year.

  • And though Reddit is the 21st most visited website in

  • the world, it still lags far behind social media

  • behemoths like Instagram, Twitter and Facebook when it

  • comes to revenue.

  • We estimate that it has about one seventh the

  • revenue of Twitter worldwide this year.

  • So Twitter is at about $3 billion.

  • And Reddit's revenue is like a rounding error on

  • Facebook, which we're estimating to be over $80

  • billion worldwide, and Instagram, which is over $40

  • billion.

  • Now Reddit wants to turn a profit.

  • And as companies like OpenAI and Google scrape

  • forums like Reddit in order to train large language

  • models, Reddit wants them to pay for its data.

  • Huffman announced in April that Reddit would start

  • charging for access to its API, which is the gateway

  • through which companies can download all of Reddit's

  • user-generated content.

  • But it's not just tech giants who use Reddit's API.

  • Many popular third-party mobile apps and moderator

  • tools also rely on API access, which was previously

  • free. These third-party apps are largely just

  • alternatives to Reddit's official mobile app, which

  • didn't even exist until 2016.

  • But when third-party developers learned about the

  • new pricing structure at the end of May, many

  • realized that they just couldn't afford it.

  • Most companies, whenever they have significant API

  • changes, they give anywhere from like three to sometimes

  • like 15 months for developers to acclimate to

  • these big changes.

  • And with Reddit kind of coming out of the gate and

  • saying, you know, you have 30 days to figure this out,

  • you know, to figure out such a drastic change.

  • I mean, that is an impossible task for many of

  • those third-party developers.

  • The new pricing structure caused apps like Apollo, RIF

  • is fun, ReddPlanet and Sync to shut down, a blow to

  • their loyal users who said they have sleeker user

  • interfaces and more features than the official

  • Reddit app, and made browsing and moderating the

  • site more intuitive.

  • The developer of Apollo said that it would cost him

  • over $20 million per year to operate, given Reddit's

  • current prices.

  • I think that they missed the mark on how much they

  • charged.

  • The pricing changes caused a particular uproar in a

  • subreddit for blind users, who relied upon many of the

  • third-party apps' accessibility features.

  • Blind moderators claim that it's very difficult to

  • moderate on mobile using Reddit's app, something that

  • Reddit says it's currently working to improve.

  • In total, over 8,000 subreddits participated in a

  • site-wide blackout from June 12th to 14th to protest

  • the changes. Many communities stayed closed

  • much longer, while others labeled themselves "not safe

  • for work", automatically making them ineligible

  • spaces for advertising.

  • We're absolutely seeing the worst protests Reddit's ever

  • seen, and Reddit's seen a lot of this sort of stuff.

  • Under pressure from Reddit admins, almost all Reddit

  • communities are open again and operating normally, with

  • some notable exceptions.

  • For example, the r/pics and r/gifs subreddits are now

  • limited to featuring pics and gifs of comedian John

  • Oliver. And moderators of the popular Ask Me Anything

  • subreddit said that they will no longer organize

  • interviews with celebrities and other high-profile

  • figures, which has long been a big driver of

  • engagement.

  • They're not burning things down.

  • They're saying, Hey, you didn't listen to me then,

  • can you listen to me now?

  • Reddit is rolling out a number of new moderator

  • tools for its native app, but the company's overall

  • response has left many moderators unimpressed.

  • In an interview with NBC News, Huffman compared

  • moderators to landed gentry, saying that the

  • control that they have over the communities they

  • moderate is undemocratic, and that the protests are

  • not representative of average user sentiment.

  • Leaving aside how ahistorical that comparison

  • is, that's also been, you know, incredibly damaging

  • and has really, really eroded the trust that

  • moderators have had with the administrators, like in

  • a way that it's, I think, hard to predict the

  • long-term consequences and impact of that.

  • Gilbert and other moderators worry that this could be the

  • beginning of a slow decline for Reddit, an outcome that

  • nobody wants.

  • Everyone in this situation is passionate for the

  • success of Reddit.

  • Reddit needs to realize that that passion is what's

  • driving all of this anger and upset at them, and they

  • need to work with us and work with other moderators

  • and work with the app developers to find a

  • solution that's better for everyone, including Reddit.

  • Because Reddit needs us to be there.

  • Reddit is nothing without the communities.

  • In June, Reddit laid off about 5% of its staff and

  • reduced the number of roles it was hiring for, as it

  • looks towards eventual profitability and an IPO.

  • Now, the tech world is watching to see how tensions

  • between the company and its own community continue to

  • play out. Hopefully, everyone says, they can get

  • on the same team.

  • Any kind of dissent comes from some kind of love,

  • because you wouldn't want to protest something you

  • didn't care about.

Reddit, home to cute cat pictures, investment advice,

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