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  • (gentle jingle)

  • - There's a Buddhist saying, as wise as a statement can be.

  • 'Participate with joy in the sorrows of the world.'

  • It's a leadership challenge for all of us,

  • as alive today as ever.

  • We can't solve all the world's problems,

  • but we can choose how to show up for them.

  • The executive influence choice,

  • energizing people to create possibilities

  • starts with the imperfect world as it is.

  • So how we influence needs to work

  • in good times, bad times, any time.

  • Here are three ways to do just that.

  • First, always give people a reason to care,

  • a reason to believe and to try and try again.

  • Care, this should be better.

  • Believe, this can be better

  • and try, we make it better and keep making it better.

  • I coached a phenomenal leader

  • who runs a hospital in Southern California.

  • Back at the height of the COVID-19 pandemic,

  • the entire staff already overwhelmed for weeks,

  • he had an inspired idea.

  • Because even when things were at their worst,

  • still some of their COVID patients were recovering.

  • So every time one recovered and was discharged,

  • this leader played, over the loudspeaker

  • so every patient and employee could hear

  • just for a few seconds

  • while they continued their stressful work,

  • the theme song from the movie, 'Rocky',

  • the movie about a boxer who didn't have a chance,

  • but still made it.

  • (sings theme from 'Rocky')

  • I mean, what a walkout song!

  • And so for a few seconds,

  • every single person in the hospital was reminded

  • they were a part of something phenomenal.

  • Facing intense distress, they created possibility,

  • and inspired more caring, more believing, more trying.

  • Next, always earn an F+.

  • It's your emotional grade.

  • 'F' is for feeling, and the plus is for better.

  • Gary Burnison, CEO of Korn Ferry,

  • the global executive search firm,

  • says a board member gave him transformational advice

  • early in his tenure.

  • He said, 'Gary, never forget that your job

  • is to make people feel better

  • after every conversation than they did before.'

  • Executive influence is energizing people

  • to create possibilities, not de-energizing them.

  • The leader with the 'Rocky' song idea,

  • that's what he does.

  • You can too.

  • Be someone others want to be around

  • no matter how tough things get.

  • Finally, tell their adventure story.

  • Executive influencers remind us

  • we're not just at the mercy of chance and circumstance.

  • Our choices make a difference,

  • just like they do for heroes in a story.

  • Make your people the heroes in a story.

  • They are!

  • That hospital leader made sure people knew

  • they weren't just absorbing punishment,

  • they were living a real life hero story.

  • Rocky says it himself in his movie,

  • 'Nobody hits as hard as life.

  • It's about how hard you can get hit

  • and keep moving forward.'

  • Remind us how much it matters

  • to go from where we are to where we want to be.

  • Remind us how much we matter.

  • It's how every one of us can participate with joy

  • in the sorrows of the world, and the joys of the world too.

  • (inspiring music)

(gentle jingle)

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