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  • Aaron Tan is going places.

  • You can get an entire car in less than five minuteswith credit approval, with insurance,

  • because we own the whole value chain.

  • As the co-founder of a newly crowned unicorn and one of Asia Pacific's fastest growing start-ups,

  • Carro's CEO is now on the road to an IPO.

  • Some of my friends joke that I grew a horn and stuff like that but, you know, honestly,

  • it doesn't mean anything.

  • And with investors including Softbank getting onboard, he has no plans to slow down.

  • The question is, okay, now that we have reached $1 billion, how do we reach $10 billion?

  • How do we reach $100 billion?

  • Carro, a play on the words 'car hero,' is a Southeast Asian auto marketplace designed

  • to simplify car deals using AI technology.

  • The company was founded in 2015 by college friends Aaron Tan,

  • Aditya Lesmana and Kelvin Chng.

  • In June 2021, it achieved coveted $1 billion unicorn status after securing $360 million

  • in funding from big name backers such as SoftBank and Indonesian-based fund EV Growth.

  • The deal takes total funding to over half a billion dollars and pits Carro alongside

  • key competitors in an industry worth $50 billion and growing.

  • But as CEO Aaron told me when we sat down at his Singapore HQ, the journey has been long.

  • 36-year-old Aaron's entrepreneurial story started when he was 13.

  • I went on the internet in, I would say 1996, and that was when I first went on the internet

  • and I thought, hey, this is super interesting.

  • And then I effectively went into the local library and tried to understand how do you

  • build a search engine.

  • As a teenager growing up in Singapore, the computer whizz would earn extra cash by building

  • and selling websites.

  • But it was later, while working as a venture capitalist in the U.S., that he saw an opportunity

  • to combine business prowess with his true passion: trading cars.

  • One of the things that I found super enjoyable really is this whole buying and selling of cars.

  • I think that's one part of it.

  • The interest in automotive.

  • The second part of it is my training.

  • When I was in the U.S. as a VC for many years, I remember very clearly, I met all kinds of

  • automotive companiesyour Beepi, your Uber, your DriveShift.

  • What this shows me was the momentum in the space.

  • While the auto resale market was flourishing in the U.S., the same couldn't be said for

  • Southeast Asia.

  • It was famously opaque, with several middlemen making it difficult for buyers and sellers

  • to get the best deals.

  • Aaron wanted to change that.

  • So, returning to Singapore in 2015, he teamed up with his classmates from Carnegie Mellon's

  • School of Computer Science to create an algorithm that would do just that.

  • I wouldn't say that I tricked my co-founders into founding the company together, but I

  • think I sold the opportunity that this could be much more interesting than whatever they

  • were doing.

  • You pulled at the emotional heartstrings, I think.

  • And I think one thing that I always give thanks to is that my team tends to be very international

  • from day zero.

  • My co-founders Indonesians or Thais, so this makes it a lot easier for us when we enter

  • a market.

  • We don't have as much licensing issues, tax issues, because we have locals fronting

  • the market and that is extremely important when you are in Southeast Asia.

  • The trio was onto something.

  • In a region with a vast and growing, digital-savvy middle class, price sensitive consumers were

  • increasingly opting for secondhand models.

  • Euromonitor's senior research consultant, Justinas Liuima, explained.

  • Expanding middle class combined with low car ownership rates in Southeast Asia were really

  • the main factors that stimulated new car sales, and eventually this translated into a vibrant

  • used car market as well.

  • The new car market grew from three million units in 2015 to almost four million units

  • in 2019, and eventually these new cars, after the period of five to eight years, they were

  • entered into the secondary market.

  • Carro capitalized on that demand, rolling out its online offering for individuals and

  • wholesale dealers across Indonesia, Thailand, and Malaysia in the years that followed.

  • Meantime, it added end-to-end financial services like loans, insurance and aftercare.

  • By 2019, inspired by Netflix and Spotify, the company launched Singapore's first car

  • subscription service, allowing users to lease a vehicle for a monthly fee, with tax, warranty,

  • and maintenance all included.

  • In subscription, what we saw was the changing behavior of car ownership.

  • Really the gap in the market was to look for people that want that flexibility.

  • And, more importantly, they actually want to try out new cars.

  • This has played very well for us for instance in EVs, where people are like I actually do

  • not know whether EVs are suitable for my lifestyle.

  • Can I try this for six months, 12 months, and you know we found a good gap in the market

  • that way.

  • Then, in 2020, the pandemic struck.

  • But what was a major roadblock for many start-ups turned out to be an opportunity for Aaron

  • and his team.

  • Concerns over hygiene and personal safety sparked new demand for private transport options.

  • And with borders closed and a global microchip shortage limiting car production,

  • used car sales surged.

  • Covid has definitely helped accelerate our whole digitalization internally and also externally,

  • to the general public.

  • One of the many things that we launched during Covid was this Showroom Anywhere concept.

  • The idea is very simple.

  • We want you to be able to do a test drive, or for that matter enter a car itself,

  • without any key.

  • Basically, without seeing a single human, get into the vehicle, do your test drive if

  • you need to, kick the tires, literally.

  • And as you're done, just swipe out and the car will just lock.

  • And then if you want to buy the car, just go onto the website or the app, click buy

  • it now and literally key in a few things, and you can walk away with the car.

  • As of March 2021, Carro recorded revenues of $300 million, up 2.5 times on the previous year.

  • The six-year-old start-up says it is now profitable.

  • However, that growth comes against a backdrop of growing scrutiny on the auto industry.

  • Transportation accounts for almost a quarter (24%) of global carbon emissions, of which

  • road vehicles make up 75%.

  • And even as governments and automakers make plans to phase out traditional combustion

  • engine cars with electric vehicles, many existing gas guzzlers are simply exported to developing markets.

  • New cars are more efficient, they pollute less, and if the country relies on the used

  • car sales a lot, it increases the overall emissions, especially in the densely populated

  • urban areas, and adds to the health concerns in the long-term.

  • Carro, for its part, says it is playing an important role in the transition to greener

  • transport methods.

  • Our job is to reuse, our job is to enable that recycling or the reusing of the vehicles

  • in the shortest period of time.

  • And the second part of this is that EVs is a strong tailwind for us, because this encourages change.

  • And for a platform like us we strive whenever there is change in the market.

  • Sustainability will continue to be one of the many things on Aaron's agenda as he

  • sets out to list his company within the next 18 to 24 months.

  • With regional expansion, AI developments, and acquisitions all on the cards, one thing's

  • for sure -- it's going to be an eventful ride.

  • What needs to happen is that between now and then, get the company ready, controls need

  • to be in place, people need to be in place, compliance needs to be in place.

  • Only then can we then say that okay, we're ready to go public 12 to 18 months from now.

Aaron Tan is going places.

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