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  • hey guys I'm Jodi Taylor a university program specialist here at Google and

  • today I'm going to be walking you through a little bit about our interview

  • process first we'll be going over an overview of the interview process and

  • what you can expect when you're going through our interview secondly I'll be

  • going over how to build a strong response what is the framework you

  • should utilize third we'll actually have an opportunity to practice a leaked

  • Google interview question together and lastly we'll go over some interview

  • basics so Google is made up of incredible people and there are some

  • core central tenets we're looking for as we're hiring folks one is how a

  • candidate thinks how does the candidate use data logic and reasoning as they're

  • responding to a question two is their leadership skills that doesn't

  • necessarily come in the form of a title what leadership means is emergent

  • leadership how are you proactive how are you taking

  • leadership initiatives on campus or in your job 3 is role related knowledge

  • that doesn't necessarily come in the form of an fancy internship what that

  • means is transferable skills do you have the basic skill set to transfer into the

  • role that you're looking for at Google and lastly is googliness googliness is

  • this really nebulous word that we kind of made up and essentially means

  • intellectual curiosity it means are you willing to collaborate work with other

  • people and think 10x or at scale but today in this presentation we're going

  • to be focusing on that first tenant I mentioned which is how a candidate

  • thinks so after your resume screen oftentimes we'll be invited to a

  • interview at Google or on the phone and you'll be invited to a GCA interview GCA

  • stands for general cognitive ability and that sounds like a fancy word are really

  • scary phrase but in reality it's just how do you break down complex problems

  • and come up with really thoughtful solutions the GCA interview is broken up

  • into two parts the first part is a behavioral part of the interview those

  • are past behaviors and assessing those past behaviors so a sample behavioral

  • interview question could look like tell me about a time when you let a team tell

  • me about a time when you communicate it effectively tell me about a time when

  • you failed the second part of a GCA interview is the hypothetical or

  • situational part of the interview and those are questions that are assessing

  • real-life Google situations that you may actually face we'll walk through that in

  • a second we ask these questions for really specific reasons one it's an

  • evaluation of your problem-solving skills how are using reasoning and

  • rationale and data to solve complex issues secondly it's an insight into

  • your working style and lastly it's an opportunity to talk through problems

  • that you actually may face at Google or other Googlers have faced in the past

  • you may have heard that we ask really complex questions like how many golf

  • balls can fit inside a 747 jet we actually no longer ask those questions

  • and instead have moved towards those hypothetical or situational questions so

  • what is Google assessing when we ask these sorts of hypothetical or

  • situational questions one it's your understanding of the question so

  • oftentimes your interviewer will give you too much or too little information

  • we want to make sure that you're understanding the core and central issue

  • so making sure that you're distilling through all of the excess noise and

  • excess words and making sure that you're really getting to the core issue at hand

  • second is your preparation strategy we don't mean how much you study the night

  • before about Google what we mean is how much information that's been given to

  • you are you able to actually thoughtfully parse through that

  • information and formulate a coherent and dynamic response third is your ability

  • to identify solutions so these responses are often open-ended there is no right

  • or wrong way to answer these GCA questions more importantly how are you

  • able to identify a solution justify that solution and communicate that solution

  • to your interviewer so now we're going to walk through a framework of how to

  • build a really strong response please keep in mind that this framework is not

  • prescriptive there may be some questions that require all of these elements of

  • the framework some questions that only require a couple we just want you to

  • keep this in mind as you're going through the interview process the first

  • part always take a moment before responding these questions are often

  • complex or have a few layers please make sure that you're taking a moment to

  • respond even feel free to ask the interviewer to repeat the question or

  • say can I have a moment before responding also feel free to bring pen

  • and paper and write down the question as the interviewer is asking it secondly

  • ask clarifying questions like I said earlier oftentimes who get too little or

  • too much information and you want to make sure you're extracting out all the

  • information from the interviewer so that you can appropriately and effectively

  • answer that question third share logical assumptions

  • once again you're not going to have all the information that you need to answer

  • this question so you're going to make some logical leaps in order to formulate

  • an appropriate response don't worry we'll go through what this looks like in

  • a second for is show your work so that doesn't necessarily mean showing your

  • interview your pen and paper with all your notes what that means is

  • communicating to your interviewer your thought process communication is

  • incredibly critical during this time as you're thinking and as you're iterating

  • through your solution make sure that of course you're writing it down but also

  • communicating it in a succinct and coherent manner to the interviewer so

  • let's say you come up with an incredible solution and you communicate this to

  • your interviewer don't just leave it there make sure that you consider pros

  • and cons or you think about how you would measure success and lastly tie it

  • back to the role if you can oftentimes these questions are role related meaning

  • that the question that you'll get will be really specific to the role that

  • you're applying for and so if you can tie back your answer really nicely to

  • the role that you're applying for now I'll invite my colleague Kelsey up

  • and we're going to work through a leaked Google interview question together now

  • I'm here with my coworker Kelsey and we are going to go through a leaked

  • interview question together hey Kelsey hey hi everyone the first question is

  • imagine you are in charge of organizing the grand opening event of a new Google

  • office how would you plan this event awesome so please remember the steps in

  • building a really strong response so first always take a moment before

  • responding and secondly remember to ask clarifying questions here are some

  • clarifying questions and I would ask where is the new Google Office Cambridge

  • Massachusetts is there a budget you can decide the budget there was a similar

  • event in the New York City office last year and their budget was $50,000

  • wonderful and how many people are attending one hundred people so Kelsey

  • took a moment were responding to the question she also

  • asked him really thoughtful clarifying questions and now she's going to share

  • some logical assumptions here are some of the assumptions that I would make

  • assumption number one I will assume that there is a facilities team on site to

  • help me organize this event assumption number two I'll also assume that the

  • objective of this event is to welcome new Googlers to the Cambridge office

  • assumption number three since New York City is a larger City than Cambridge

  • I'll assume this grand opening will be smaller

  • I'll also assume we have a ten thousand dollar budget across 100 people remember

  • the framework first Kelty took a moment before responding secondly she asked

  • those really thoughtful clarifying questions third she shared out her

  • logical assumptions and now she's going to show her work which means actually

  • sharing out her thought process so far I'm assuming we have a budget of $100

  • per person I'm also assuming I will have the capacity to coordinate with someone

  • in the Cambridge office lastly I will also assume a logistical needs can be

  • solved by local vendors here is an example of an ideal Google solution

  • first I'm assuming there is a facilities team on site to assist with this project

  • and all logistical efforts can be supported internally I would reach out

  • to that team to begin planning and to assess if I will have to use outside

  • vendors second I'll assume we'll have a budget of $100 per person therefore I

  • know I'll have ample budget for food drinks and decor third because the

  • objective of the event is to welcome new Googlers to the office I would ensure

  • that I am inclusive of all Googlers in my planning and finally I would collect

  • an experienced feedback survey from the New York City event and incorporate it

  • into my planning so once again Kelsey took a moment before responding

  • she asked those clarifying questions she shared out her logical assumptions she

  • showed her work but remember don't just leave it at the exemplar answer take it

  • to that next step and either consider pros and cons or think about how you'd

  • measure success here is how I would measure my success

  • for my solution sending out a post-event survey to the attendees to measure

  • impact against the intended objective capacity to stay within budget number of

  • attendees and will my project plan be used to plan future grand openings so we

  • just walk through a leaked Google interview question together not so bad

  • right now you'll have the capacity to actually practice at home we'll share

  • another leak to Google interview question with you and feel free to take

  • some time to practice at home as well so here is another linked Google interview

  • question that you can practice at home imagine you're working on an email

  • product and a competitor starts charging a $5 monthly fee for their product how

  • would you assess the situation and what recommendation would you make to your

  • team so here's what interviewers are thinking as you're answering these

  • questions one - the candidate understand the

  • question and including the basic problem - did they ask clarifying questions

  • remember clarifying questions are incredibly important to get to that

  • right answer 3 what relevant information stakeholders and variables were

  • considered please keep in mind that the interviewer may say things as you're

  • asking those clarifying questions such as you decide or you pick or you choose

  • feel comfortable in that ambiguity and continue to work through using your best

  • assumptions - the candidate identify multiple solution options remember there

  • is no prescriptive way to answer these questions there are multiple right

  • answers just choose the best one that you can justify were they able to

  • reasonably justify why their solution was the best option communication is

  • incredibly important during this process so making sure you're communicating why

  • you're justifying this particular solution and lastly did the candidate

  • incorporate any feedback hints from probing questions the interviewer is

  • there to support you and to help you through your journey as you're answering

  • this question so if they're giving you feedback make sure to incorporate that

  • feedback and pivot as necessary thank you so much for tuning into our

  • interview prep guide we hope you found it helpful we hope to see that Google

  • one day Bye

hey guys I'm Jodi Taylor a university program specialist here at Google and

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Prepare for your Google Interview: Tips and Example General Cognitive Ability Question

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    ken posted on 2021/07/10
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