Placeholder Image

Subtitles section Play video

  • My next meeting, uh, in the day was with Peter Door Smith.

  • And so I moved on.

  • Now to a man who's who's really on the ground in retail, who runs a coffee chain called Caffeine with a K, and he's been doing business for 11 years.

  • And I sat down with Peter Door Smith and I want to do again.

  • Listen, like, what are some of the issues you're facing?

  • One of the things that Peter did early on was he lobbied the council to put outdoor seating so he could keep his business going.

  • He was barely hanging on by a thread, but he found that the government wasn't responding.

  • And it wasn't until he went on Instagram and he even had to walk down the street and begged the BBC to do a feature about him.

  • You know, you're desperate when he asked the BBC for help, and then finally, the council came and actually helped him.

  • But it was only because he made up a big mess in a big stink, and every person that sits outside means that one of his employees might be able to get paid, which keeps them in the game, which keeps the local economy going.

  • And so I listened to Peter about all the issues that were on his mind, and I want to play for you the time that I spent with him and some of the issues that he brought up about struggling as a business, trying to get London back to work and trying to deal with a lot of the red tape and the stresses and the problems that he had as an entrepreneur.

  • So I want to play this short video for you.

  • Of the second entrepreneur, I went out in the field and saw This is Peter Door Smith and this is someone who's encountering many of the problems we're seeing out there with small businesses around the world.

  • And these are some of his thoughts and some of his frustrations.

  • Hey, it's Brian Rose from London Real.

  • I am here with Peter Door Smith at Caffeine.

  • His establishment, one of two coffee bars that you own.

  • This man was in the hospitality industry for over 30 years, originally from Melbourne, Australia, and been really impressed with how you've got your business back and running.

  • Since June, you put an outdoor seating and you're trying to find ways to do business in this new covid reality.

  • Um, just wonder if you could tell us a little bit more about the challenges you face as an entrepreneur and how you've been able to get back to business.

  • How hard are things right now?

  • And and are you optimistic for the future?

  • So a bunch of questions.

  • A question?

  • Uh, yeah, I'm optimistic for the future because I'm an optimistic person and I think you have to be optimistic, and you have to push forward for the positive views on life and think that and believe that things are going to get better.

  • I've been told 13% of office workers have returned to London.

  • I mean, that's hard to crack that if you're in retail.

  • Yeah, but you're seeing a lot of its mentality about being optimistic and looking for solutions.

  • Yeah, you have to.

  • You have to.

  • You have to be optimistic and look for solutions and look for ways that you can have progress forward.

  • It may not be the best way forward for that time being, but and there is going to be some losses in the meantime as well.

  • We're operating now 60% of our normal trade in this store.

  • In our other store, it's been open for three weeks, but we're operating at 40% of our normal trade.

  • Um, so with that sort of trade levels, there are people.

  • And when I say people, the people who work for you, who are potentially going to be suffering in the long run, Um, and that's the real sad, sad part of it, that's the really hard part of it.

  • And I don't know what to do about that.

  • You know, the government support that we've had, the furlough scheme, the grants, all those things.

  • I can't personally complain about that.

  • I think it's been it's been quite good.

  • Uh, that is, as you know, is running out and is running low.

  • And, uh, yeah, it's a fine balance of trying to find how long we keep that support for.

  • And how long will you let your let them people start walking?

  • Basically, uh, keep going.

  • Let's get London back to work.

  • This city is incredible.

  • The culture is incredible.

  • I think we can lead the world if we just got, um, better leadership, some science based policies and got everyone back here.

  • I think we really could be a beacon, you know?

  • And there's some places that are much worse than us.

  • Don't get me wrong, but I think we could be leading the world and showing them how to metropolis like this can get back, bring the culture back, bring the optimism back, do it safely, or we can just bump along and be an also ran, and we're gonna suffer.

  • And it's going to take years to rebuild.

  • I don't want that.

  • We don't want that.

  • I didn't come to come to London from Melbourne for that.

  • I came to London to be part of a successful city and to be successful myself.

  • Um, that's what I want.

  • There it is, the London dream.

  • All right, look, I really appreciate you, Peter.

  • Um, and again, I know you've been working really hard.

  • I can see it in your eyes.

  • As a fellow entrepreneur, I know that look.

  • It's hard out there and look, we've been in the same situation since March, just trying to find ways to innovate and still provide value to our customers.

  • Um, and that's what we've been continuing to broadcast.

  • So I appreciate you with what you do and look, let's get London back to work.

  • Let's, you know, make London great again as what I want to say.

  • And um, yeah, this is it caffeine.

  • Great place.

  • I've heard about you last few years as well.

  • So I do know about you and your brand and let's support these businesses.

  • Let's say yes.

  • When they ask for retail space, let's say yes.

  • When they ask for lower business rates, let's say yes when they ask for less restrictions, less red tape, Um, and let's rebuild the city.

  • So thanks for your time.

  • I appreciate you so much, you know, it's really interesting when you go out and speak to people in the field.

  • It's different than reading a report about data or hearing about a survey or hearing some person in the government tell you what the situation is.

  • I mean, if you can see the pain in Peter's eyes, when he's looking at a business that's 11 years old.

  • He looked at the original business plan, and he can see it literally disintegrating in front of his eyes.

  • But even more than that, he's talking about how he can lead employees on a regular basis to go out on the front lines and deal in strange situations and uncertainty.

  • Mark my words.

  • Yeah.

  • While we wait, Stop!

  • Mhm!

My next meeting, uh, in the day was with Peter Door Smith.

Subtitles and vocabulary

Operation of videos Adjust the video here to display the subtitles

A2 london optimistic entrepreneur smith caffeine retail

"I Came To London To Be Successful" ☕️ | Kaffeine Owner Peter Dore-Smith Talks Lockdown - Brian Rose

  • 2 0
    林宜悉 posted on 2021/02/26
Video vocabulary