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  • Delivered? Delivered. Some words just difficult.

  • For us it's so important to speak in English because we have a lot of clients

  • in the world and we need to communicate with them.

  • I need to talk with United States. Sometimes I need to talk with

  • India, Deutschland, Germany, Denmark

  • China, Spain, France, just in English.

  • In Brazil we have the last years, the eyes of the world.

  • For the big events that we are expecting to have here in Brazil in

  • 2014 and 2016, we talk about terrorism, we talk about logistics. So we talked about

  • all sorts of risks that concerned a big event.

  • Having the right communication is

  • crucial to avoid any type of misunderstanding.

  • We have nowadays 1,200 employees in Brazil

  • and I believe 200 or 300 in maximum speaks English.

  • Unfortunately it's hard to find a talent here in Brazil that join both the

  • technical aspects of the products and also the ability of speaking English in

  • order to provide this kind of advice to our multinational clients.

  • Houston, we have a problem.

  • We have in Brazil a high potentials program. In this program is important to

  • identify the new managers to AON.

  • They need to speak English to stay in one month

  • in our head office in the United States to understand our business in other level.

  • Seven years ago, I didn't speak English. Five years later

  • I'm speaking English well, I think.

  • This is our language business and this is not negotiable.

  • The world is big

  • very big and we have a lot of culture, different ways to live.

  • It is impossible to understand without speaks English.

  • When you can speak the same language and to understand their necessities in their behaviors.

  • In this moment you can make good business.

  • [music]

Delivered? Delivered. Some words just difficult.

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