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  • For decades, many of us have arrived at work at 9am, and then are done at 5pm.

  • But this way of working is changing dramatically.

  • Last year, Wisconsin-based company Three Square Market announced its plans to install

  • rice-sized microchips in its employees.

  • I'm on a mission to discover how the digital age is transforming the way we are working

  • and how some companies are taking it to the extreme by microchipping their employees.

  • In the old days, the coal mines broke the bodies of workers,

  • but today the gig economy is breaking our minds.

  • From the early factory jobs of the Industrial Revolution to the office-based jobs of today,

  • workers have long been bound to an employer and a physical space,

  • often for the entirety of their careers.

  • But the nature of work is changing, and so is the workforce.

  • Today's workers are more independent, entrepreneurial,

  • tend to job-hop and want to work anywhere and anytime.

  • Have you ever worked a 9 to 5 job?

  • No, never.

  • Our co-workers they can come anywhere, any time they want.

  • We don't really care as long as they get the job done.

  • Experts are saying this change is due to two main trends, the digitalization of both work and workers.

  • So what does the digitalization of work mean?

  • To find out more, I met up with Jeremy West at the OECD forum in Paris.

  • He researches the economic and social effects of internet openness.

  • The digital platform economy is something that makes it easier

  • for users who want to interact with each other to do that.

  • So, what it means is that there are a lot of new ways of work

  • that we haven't seen before and new forms of work.

  • Being an Uber driver, for example, or being a freelancer who uses an online platform

  • to find a gig, a task, that needs doing.

  • Estimating the size of the global platform economy is difficult.

  • But one piece of research compiled 242 of these digital platforms

  • and found they're worth a combined $7.2 trillion.

  • And the top seven, the so-called 'super platforms,'

  • are worth $4.9 trillion or 69% of the total worth of the platform economy.

  • Because many jobs are migrating to these digital platforms, anyone with an internet connection

  • and the right skillset can receive and take on job requests from around the globe.

  • Those working here at the world's largest startup campus are just

  • a typical example of how global this new world of work is.

  • Many of the 1,000 plus startups here in Paris are working with others across the world.

  • In 2017, 24% of online freelance workers hailed from India.

  • Bangladesh made up 16%, while 12% of these workers were from the U.S.

  • And many industries are taking advantage of these online freelancers,

  • from software development and sales support to writing and translation.

  • But if workers are far apart from each other, then how are companies monitoring productivity?

  • In a typical 9 to 5 office job, it's pretty easy for your boss to make sure you're working.

  • But if you're working remotely, companies have to either trust that

  • you're doing the tasks they're paying you for, or monitor you in a different way.

  • That brings me to the second major change happening in the world of work, the digitalization of workers.

  • This means that they are being monitored digitally

  • in order for companies to track their mood, their output and their movement.

  • Take Uber for example.

  • The ride-hailing company has been known to closely monitor drivers' working time,

  • braking and accelerating speeds and more, to detect unsafe driving patterns.

  • Surveillance can be a good thing. It's a bit like a knife.

  • It can be used for good or it can be used for bad.

  • This is James Farrar.

  • He's a former Uber driver who fought to access what data the company had on him.

  • This is the GPS trace for every job that I've ever done in London.

  • James was able to access this data because of the European Union's General Data Protection

  • Regulation or GDPR, a landmark piece of legislation passed back in 2018

  • to help consumers take control of their data.

  • That same year, James founded a non-profit organization called Worker Info Exchange

  • to help other workers on digital platforms access the data collected about them.

  • What I've been doing through Worker Info Exchange is helping drivers

  • access that data and then to be able to turn the tables and say,

  • "Okay, now we understand how some people are getting work, and how others are not,

  • how some people are being paid properly, or other people are not being paid properly."

  • In a statement emailed to CNBC, Uber said that while its privacy team tries to provide data when requested,

  • it is unable to do so under certain circumstances, subject to GDPR.

  • Tracking contractors through their smartphones could just be the beginning.

  • The experts I spoke to say microchipping could be next.

  • I am freaked out by this but I'm more curious than anything else.

  • So, let's go and speak to the brains behind this new technology.

  • BioTeq is a U.K.-based tech company that develops microchips as small as a pill,

  • which can easily be inserted into our bodies to store data.

  • Steven Northam is the company's founder.

  • He's showing me an x-ray image of the microchip inside his very own hand.

  • We imagine in 10, 15 years sort of time this could be very commonplace.

  • Could you have one chip replace keys, money, passport

  • and then you could just leave the house just with your hand.

  • Once the 8kb chip is in your hand, it emits low-frequency signals read by a scanner that

  • that identifies the unique ID in the microchip.

  • Steven uses his microchip in the office, at home and even to start his car,

  • but he's not using it monitor his employees.

  • But microchipping employees is gaining traction.

  • Take U.S. company Three Square Market as an example.

  • As of last year,  92 of its 196 employees have been microchipped.

  • Three Square says employees can use the chip to pay for office snacks and to enter the building.

  • But take it a step further, and chips could potentially track employees' lunch breaks

  • and if connected to a GPS, they could track their movements too.

  • That's a red flag for the growing number of people concerned about the security of their personal data.

  • But Steven tells me they've already thought that through.

  • It can be easily read with a mobile phone.

  • You can wipe the data, you can change it, you can encrypt it, password protect it.

  • So from our point of view it's probably more safe than having your data in a cloud

  • because it's only in your hand, like a memory stick inside your body.

  • The OECD says data is a critical resource and could globally drive economies of scale.

  • But to truly realize those gains, instilling trust around our data is a must.

  • And for that, it says governments need to put policies in place to protect individuals and their data.

  • With the working world changing exponentially, only time will tell how these policies can adapt.

  • Thank you so much guys for watching the video.

  • Comment below and let me know how your working world has changed.

For decades, many of us have arrived at work at 9am, and then are done at 5pm.

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