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  • Hi, I'm Dale

  • and I am going to take you through a job interview for a receptionist position.

  • I will ask you some common interview questions.

  • I recommend you pause the video and think about how you would answer those questions.

  • Say your answers out loud so you can practice what it will be like in a real interview.

  • You can even record yourself on your phone or a webcam

  • so you can watch it back and see where you might be able to improve.

  • I'll finish up by giving you some tips

  • on what I would expect to hear from you in a successful interview.

  • Let's get started.

  • How are you at managing a busy workload?

  • What software are you comfortable using

  • in terms of office documentation and office administration?

  • What do you think is the most essential quality for a receptionist to have?

  • Do you have and experience with multi-line phones?

  • What's your typing speed and error rating?

  • Tell me about a situation where you had to handle a difficult client.

  • How do you keep yourself organised?

  • What sets you apart from other candidates

  • that we're interviewing for this position?

  • So do you have any questions about this organisation or the role?

  • It's really important that you've done some research about the organisation

  • or the business before the interview.

  • It shows that you are dedicated to that position

  • and that you want to work for that business

  • and that you are enthusiastic about getting that role.

  • When asked to give an example, it's important to keep the example relevant

  • to then describe the outcomes and the steps you took to get to that outcome.

  • If you're asked if you have any questions

  • take that opportunity to reflect back on part of the interview

  • where maybe you were a bit nervous or uncomfortable

  • you can come back to those points and ask them then.

  • Also, it will give you the opportunity to sort of define the role you're going for a bit more

  • for yourself, but also show the employer that you're enthusiastic about the job

  • you're applying for and the organisation you're approaching.

  • If you arrive late for an interview or you're poorly presented or disorganised

  • this come across poorly to the employer, it looks like you're not enthusiastic

  • for the position and it wastes that crucial opportunity you have to make a first impression.

  • Interviews are really hard, in fact they're horrible.

  • You might be anxious, out of your comfort zone.

  • The more you prepare for your interview the better you'll perform.

  • Research that organisation, understand the role the best you can

  • before the interview to address those anxieties.

  • That way you'll come across in the interview with confidence

  • be able to show your true personality and do the best possible job you can.

Hi, I'm Dale

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A2 organisation receptionist enthusiastic role position employer

Interview Practice | Receptionist

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    林宜悉 posted on 2020/11/05
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