secret about British people. And it's that

we're not great at saying 'no'.

So if you want to say 'no' like a Brit, remember

not to be too direct.

We don't actually like saying 'no', so start

by saying how bad it is, or apologise.

'Unfortunately….'

'I'm afraid….'

'Sorry, but….'

Ok, so now they know that you don't want to

do it, tell them why you have to do this terrible

thing.

'Unfortunately, I'm not able to come tonight.'

'I'm afraid that's not possible.'

'Sorry, but I don't think that's a good idea.'

OK, now the bad stuff is out of the way, suggest

an alternative.

'Unfortunately, I'm not able to come tonight.

Let's try next week!'

'I'm afraid that's not possible, but I've got another idea.'

So – just remember, not too direct, apologise,

say why and suggest an alternative.