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  • pardon Even though the holiday season will be uniquely different this year, with health precautions on the minds of many Americans, people still want to do what they've always done shop.

  • That's according to a survey published Monday by Oracle Retail, which looked at over 5000 consumers in the U.

  • S.

  • And abroad.

  • Senior vice president of Oracle Retail Mike Webster said customers are eager toe open their wallets amid this global health crisis.

  • About 60% of respondents in the survey indicated that they plan to spend about the same, if not a little more, this holiday season.

  • Ahead on what they told us is that about 20% intend to do all of that shopping.

  • In a physical retailing store environment, about half intend to use both physical and digital channels.

  • About 79% of shoppers surveyed said it was important to see mask being worn, and the majority said visible cleaning efforts as well as reduced occupancy was key.

  • There are also shoppers who won't step into a store, so a new trend of curbside pickup is taking shape.

  • For the first time, we saw about 16% of the respondents indicating that their holiday experience would be supported by curbside pickup.

  • San Francisco's Paramus Sharma is taking advantage of the curbside option.

  • Too many people inside of a story makes me uneasy, so I would much prefer outside open air environment.

  • And it's more convenient to just pick it up on the app ordered on the APP, pull up curbside and then have demanded to you to meet demand.

  • Whether in store online or curbside, retailers will need to maintain inventory going into the holiday shopping season.

  • The Oracle survey found that 47% of shoppers said out of stock merchandise topped their list for a bad shopping experience.

pardon Even though the holiday season will be uniquely different this year, with health precautions on the minds of many Americans, people still want to do what they've always done shop.

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B1 holiday survey oracle shopping holiday season intend

Holiday shoppers are coming to town with health checklist: survey

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    林宜悉 posted on 2020/10/29
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