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  • quick.

  • Gather around.

  • Here she comes.

  • Hey, welcome back, Tony's.

  • We just couldn't survive without you.

  • Oh, bless you.

  • Yes.

  • Welcome.

  • Back to tip top trading.

  • Denise.

  • Paul.

  • The boss was a little hasty and getting rid of her.

  • So now he's asked her back, but negotiated some new conditions, which include learning how to be a sales executive like Anna.

  • That who's going to show her what to do?

  • Oh, hello, Denise.

  • Nice to have you back.

  • I suppose I had to eat my words, didn't I?

  • Yes.

  • Well, it makes a change from biscuits now, wherever you put my stapler on my red pens, don't worry about that.

  • I've got you a new stapler, Andi.

  • A new desk right here, Next to enter.

  • Oh, yeah, Free.

  • Well, you wanted some experience in sales, so I thought Anna could show you the ropes.

  • Ropes?

  • I don't have any ropes.

  • Anna, if you show someone the ropes, it means you explain to someone how to do the job.

  • You'll be great at that.

  • Oh, I see.

  • Well, I might know what to do, but I'm no good at explaining it to someone else.

  • Well, the best way is to start at the beginning.

  • Why not suggest her to watch what I do or give her some of your tasks and say, please, Could you make a start on these and then reassure her by saying I'm here to help.

  • So please ask me if you need to know what to do.

  • Good luck.

  • Thanks.

  • So, Denise, it's nice to have you back, Calc.

  • Your new desk, much bigger than my old one.

  • And look, it goes up and down.

  • Yes, it does.

  • OK, Shall we make a start then?

  • And I'll show you the ropes.

  • Oh, yes.

  • And of course I know.

  • Do I need to use the phone?

  • I reckon you're a quite experienced with the phone already.

  • Days.

  • Thank you, Tom.

  • We won't make any calls yet.

  • Just watch what I do for a while.

  • Look, I'm just checking our database to see who we haven't called for a while.

  • Oh, yes.

  • I'm just checking the dates here.

  • In fact, in ease.

  • Why don't you make a start on this?

  • Of course.

  • Oh, look, my phone's ringing.

  • Gonna answer it then.

  • Oh, right.

  • And no tip top trading.

  • Denise speaking.

  • Oh, hello, March.

  • It's more Jenna.

  • Oh, right, I leave you to it.

  • I'm here to help.

  • So please ask me if you need to know what to do.

  • Okay, Anna, I don't belong.

  • So, Marge, have Deco the other night.

  • Me?

  • Well, I'm sitting at my new desk.

  • Knows toe.

  • Have a back a some sales exact.

  • She's going to bay.

  • Everyone has to start somewhere.

  • Tom.

  • Now Anna's helping for coaching.

  • Denise.

  • I'm sure she'll become an excellent worker.

  • Here are some of the phrases Anna used to help her.

  • Let me show you the ropes.

  • Watch what I do for a while.

  • Why don't you make a start on this?

  • I'm here to help.

  • So please off me.

  • If you need to know what to do.

  • Let's find out how Denise is getting on.

  • So I said to him, It's just not my comma.

  • Yes, exactly.

  • Hotel knowledge.

  • Everyone's looking at me.

  • I better call you back.

  • Yes.

  • Tonight by You've certainly got a good phone manner.

  • Do you think you could order some pens?

  • Now we've run out.

  • That's not my responsibility anymore.

  • I think it is.

  • Isn't?

  • Is.

  • Isn't you to please?

  • Well, she's got time for personal calls, but not to order pens.

  • Hold on.

  • Oh, hi, Jim.

  • Yeah.

  • How's things?

  • Do you catch the match last night?

  • What?

  • Go.

  • Really?

  • Oh, dear Anna, Things aren't going well.

  • It's time to sort things out again.

  • But what are you going to do?

quick.

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