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  • This is a Day in a life of a Japanese auto repair shop

  • This is Erina

  • She's 30 years old and works at a car repair shop in Toyota Japan

  • And she's just waking up for work

  • She lives with her parents in this two-story house, which is very common in Japan even outside of the city

  • You don't take a shower in the morning?

  • She says she prefers to take baths at night instead very common in Japan

  • How long does it take to wear makeup?

  • For breakfast

  • Her mom makes her an Onigiri which she packs with a Mugicha (Mugicha is a barley tea)

  • Oh, yeah, and she's thanked her favorite morning drink

  • Soy Mlik Tea

  • Unlike major cities like Tokyo

  • Erina commutes to work by car

  • She rents a parking space from her neighbor nearby since the two Lots at her house are full

  • Oh, yeah, and I keep saying Toyota and you might be wondering well, the answer is yeah

  • The city was named after the car manufacturer as Toyota is located here

  • Fun fact 85% of the population in Toyota works in the car industry

  • And IT Prefecture where Toyota is located has more registered cars than anywhere in Japan

  • Oh look she's watching the morning TV news on her navigation screen

  • So her commute time is about 15 to 20 minutes without traffic

  • Which is pretty normal here and it definitely beats the average 1 hour long Tokyo shoulder-to-shoulder train commute

  • Oh wow, did you hear the anime voice?

  • That's your coworker activating this car security system?

  • Oh wow, just in time

  • So what the mechanics are doing right now is called Rajio Taiso

  • Which translates to radio exercises

  • It's a warm-up calisthenics performed to music and guidance from a radio broadcast

  • The mechanics here do it every morning before they start work

  • In fact, it's an old Japanese tradition dating back to 1928

  • Not all Japanese companies do it these days, but many still carry on the tradition

  • Oh and the mechanics follow up the morning exercises with Chorei

  • A morning company meeting to review with each other what work needs to be done for the day

  • Erina works for a company called Aiho Denki

  • An auto repair company employing about 30 staff mainly mechanics

  • Like most people, Erina works Monday through Friday

  • But she's also required to work every other Saturday

  • When Erina arrives to work every day

  • She has to stamp an attendance book

  • pretty old-school right?

  • I think the mechanics are still discussing today's tasks

  • So, how do you start your day?

  • Many smaller Japanese companies don't hire daily cleaning services

  • But instead rely on workers to clean the office

  • It's supposed to promote selflessness and community. What do you guys think?

  • Nice now the shop is clean as a carburetor

  • she can finally get back to her desk and work on accounting tasks

  • Her Japanese title is Keiri Jimu

  • Which means both office accountant and office administrator

  • I don't know if this is common in other countries

  • but let's just say she has a...

  • Expensive role in the office

  • Are you usually by yourself in the office?

  • So it looks like one of them is cleaning a different part of the office

  • and the other one is picking up a mechanic at a customer site

  • Hmm the guy gave her something, what is that?

  • So fax machines are still alive and well in most Japanese companies

  • In fact, if you ever receive a Japanese business card,

  • you'll notice that most respectable companies still have a fax number listed

  • Hey, did you notice how she waited a long time to hang up the phone after talking?

  • That's because hanging up the phone before the client is considered immensely rude in Japanese business culture

  • I guess she's busy doing her morning desk work.

  • So let's go see what's under the hood of this shop

  • So the weather itself is kind of taking a turn for the worse

  • It's really raining outside so I'm just gonna kind of see what they're fixing today

  • What are you guys fixing right now?

  • Oh got it, that's a replacement AC evaporator for the car

  • Can you tell me what this is?

  • Oh basically, it says which mechanic has to do what for the day?

  • So if you look right behind me

  • You'll actually see a little shrine and you'll find this a very common in Japanese houses as well as Japanese businesses

  • They're known as a sense of good luck for the business

  • Which is actually kind of like a feng shui to it where it always needs to face the same direction

  • What's actually quite interesting are these magnetic stickers?

  • These stickers are used as indicators for when someone's a new driver

  • Basically you attach the magnetic sticker to the front and the back of your car

  • In fact in my case, they don't drive so much in Tokyo or in Japan for that matter

  • So every time I drive I prefer to actually have one of these stickers on the car

  • So right now she's gluing down special receipts called Ryo Shu Sho for record-keeping

  • these official receipts are used to track expenses in Japan and they're quite magical

  • As only the total amount of the expenses listed and the individual items disappear

  • Erina, are you going somewhere?

  • So ordering and picking up bento lunches for everyone is another one of her daily tasks

  • But damn it's a pain when it's raining like today especially for filming

  • Oh I guess a quick smoke to help her along to the next task

  • It's also part of her job to prepare tea for everyone before lunch

  • Even though everyone can buy their own drinks from a vending machine

  • See traditional Japanese business culture is still very apparent in this company

  • as group needs are placed above the individual

  • Oh that's thoughtful of her, apparently when it's hot outside she makes barley tea instead she changes depending on the weather

  • This is the break room and she's now setting things up for everyone,

  • How nice of her

  • So how much is one bento?

  • Wow about four dollars and fifty cents

  • she further explains that the company subsidizes the bento so it only costs 350 yen about three dollars and 20 cents

  • Wait, you're not eating with everyone else?

  • Thanks Erina's hard work the mechanics can have a pleasant lunch break

  • So the bento menu is always the same?

  • Hmm Okay, I guess I'm gonna explore more

  • at least the rain has let up a little bit

  • It's still a bit cloudy, but it was a lot better than earlier

  • Check out this car behind me, It's kind of like a three-wheeled little buggy

  • It has one wheel in the front and has two wheels in the back and it has kind of like a truck bed

  • And in fact I've never actually seen one of these in my life

  • and the door opens up in the front right there

  • I can see that it has even red seats

  • Oops, I just caught her during a lunch time nap

  • let's turn off the camera and come back a little bit later

  • After a nice lunch nap

  • Erina has to clean up the break room

  • So it looks like we're going on the delivery run to drop off some parts for a customer

  • Why did you choose this job?

  • What's your favorite car?

  • So they're off delivering the packages right now to the client

  • And they should be back in a little bit, it took about...

  • I don't know like maybe 15-20 minutes to drive here

  • Oh they're back, that was quick

  • While Erina's finishing the rest of her job this afternoon

  • It's a bit quiet, so let's play some Inspector Gadget and look around this place

  • So these two young mechanics are new hires

  • Let's see what they're up to

  • Hey, what are you guys doing?

  • So basically they're removing the black glue from the blocks so they can reuse them for installations

  • So, what's up for this Porsche

  • Oh I guess AC repairs are in high demand for the summer

  • Erina, what are you doing right now?

  • Traditional Japanese companies are still very much paper-based

  • So Erina has to prepare the monthly payment slips for each employee

  • Her second smoke break of the day at least this time, she has a break buddy

  • So he's telling me that his work officially starts at 9 a.m everyday

  • But he has to ride even earlier for the exercises and the morning meeting

  • Damn. It really takes a dedicated mindset to work in a Japanese company

  • Exchanging business cards when you first meet someone is still very much an important part of Japanese

  • Business culture the cards though start to pile up so she has to organize them for the CEO

  • Now she's picking up parts from the storage room for the mechanics she really does everything in the office

  • So it's half-past five and one of her final duties is to empty out the trash bins throughout the office

  • Oh look it's a talking anime car

  • I didn't get a chance to show you guys earlier

  • What do you think?

  • All right end of the day time to count the money

  • So Japanese money is made with thick paper, So it allows them to count like this

  • It's quite differently compared to America.

  • I wonder if any other countries counted this way

  • Nice, finish just after 6:00

  • I've noticed more and more companies in Japan adopting standard working hours for their employees

  • But don't get me wrong many Japanese companies still have crazy long work hours

  • It seems like her dog Coco-chan missed her too

  • At the end of the day her mom usually prepares a meal

  • if she doesn't have plans with her friends

  • And look she's serving hamburger tonight

  • I think it's a great way to end the day

  • but what did you think about her day?

  • As you can see right after dinner they're just hanging out watching TV

  • And this is like basically a day in the life working at an auto repair shop

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This is a Day in a life of a Japanese auto repair shop

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