B1 Intermediate 9 Folder Collection
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I started my professional life in a newsroom working for a television station in New Zealand, but by the time I was about 22 I was bent out ambition overtaking basic human needs, like eating or sleeping.
So I decided to move into a list demanding industry fun.
It's I took a roll and employee communications at a large global bank, and when I first started, it was quite overwhelming.
Suddenly I had to learn this whole new language business.
I had deliverables, bass lines.
I was touching base.
I think I was even circling bases.
I got very confused.
But after not too long, I became part of the business club.
And soon I was Isn't everything synergize ing monetizing?
I didn't lend things.
I had learnings, and it took me a while to realize I was using a lot of words, but not actually saying a lot jargon.
It pervades corporate culture unnecessarily complex or empty language, complicating otherwise simple.
Mr Jane, I even heard someone jargon, eyes jargon, ironically, complaining about unnecessary ver be ege.
I mean, wouldn't you say you'll reach out you made gold or email or starting an email with going forward?
I mean, it's generally implied.
Anything you're talking about is probably from that point forward.
I I also enjoy translating what people actually mean when they use jargon.
Often I'll hear people care, usually throw around a Sep Oh thehe If you could just get it to me a sip, that would be great.
What they really mean is Thea, get this to me now.
Actually, 10 minutes ago or pain point, we've identified a new pane point in implementation.
What I hear is we've got a big problem.
We're not really sure how we're going to sell it.
For the most part, jargon serves absolutely no purpose whatsoever.
It's a lazy way of speaking, a way to make yourself sound important.
Often you're just not really sure what you're trying to get across using broad terms to avoid thinking through your point or to avoid accountability.
Now working an employee communications, it's my role to translate corporate goals and actions and make them relevant to the individual employees.
In a sense, my team is the corporate voice.
Now, this is hard for me to admit, but at one point I put this in an email.
We will optimize our strategic position by engaging the market proactively and working towards an evolving future state model.
The first thing you'll realise is doesn't really make sense.
Secondly, what am I actually trying to get across?
How do you engage a market proactively?
Is that just sales?
And then there are those kind of really long and detailed power point presentations that are actually really important.
We know and understand.
We just don't have time.
Recently, I was sent to an especially long, jargon filled presentation from a department that I wouldn't want to single out.
So So I asked them, Can we reduce the number of slides?
Kind of simplify the language so they made a shorter.
They reduced the phone and increase the margins.
Not quite what I didn't.
You can't underestimate the importance of the way we communicate Language shapes how we think, feel and ultimately act, how often that you seem to communication and just don't really know what it's trying to say, let alone ask you to do.
I believe it's this kind of language that means cynicism pervades our companies.
I could cite endless surveys across all industries that say 60 70 even 80% of our employees are disengaged.
Apparently, it's down to how Lee being talkto.
So I'm doing the vista, my end.
But this needs to be a collective effort to build an open, honest and direct environment.
We need toe simplify what we say and forget the Burbage.
So I'd like to share three very simple and kind of widely accepted rules for a fictive communication number one.
Know your audience.
We'll have things that are important to us, but it's important to be realistic about the other person's motivations.
Number two.
I know what you're trying to say.
I mean, seemingly obvious, but it can take time to really think through a point Number three.
Get to that point and do it quickly.
The other person is just probably really busy.
So I hope today that I've inspired you to think twice about what you say before responding in a meeting or pushing seemed on an email because it's really important to me that I have your buying and that you're engaged in.
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Thea Knight: Lost in Translation: The joy of a jargon-free world

9 Folder Collection
林宜悉 published on March 21, 2020
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