Placeholder Image

Subtitles section Play video

  • It's nearly 10 o'clock when many hotel guest will be thinking of heading to bed.

  • But the music concert is just about to start.

  • We've been doing this for 20 years.

  • We've been playing music.

  • I think Gordon's gonna like I don't do drugs.

  • So I never thought I'd see a dancing mushroom.

  • But I was wrong.

  • It's like a summer of love.

  • These people are weird, but they sure are friendly.

  • E three.

  • Is this really happening?

  • Sorry.

  • Checking in your room is upstairs.

  • Like you here.

  • It's insane.

  • How guess?

  • Trying to check in over this racket.

  • If I had arrived to this, I would have gotten on the first plane back home.

  • I don't think I'll be able to relax here.

  • Escape longer.

  • The music goes on, the more guests complain.

  • You know what?

  • It's on me tonight, Okay?

  • We're gonna make you happy no matter what.

  • Okay.

  • All right.

  • With Joanna given away for free, the lodge is losing money.

  • Pushing this hotel further into debt.

  • Sorry, sir, but you're out of your mind.

  • Isn't got some issues downstairs and found some pretty horrific stuff.

  • I know you break your bed.

  • I'm sorry.

  • I honestly didn't think I'm gonna put anyone in here today.

  • Shit, That's mold.

  • And you do not know that is disgusting.

  • And I did a bacteria test.

  • I'll be doing the whole day on my shower.

  • Curtain was mold.

  • I just took a shower.

  • We just give me two minutes, okay?

  • Be re frank.

  • Gonna try.

  • Stay so calm.

  • But if I smell yes, that you start going into denial, I'm gonna let rip again.

  • I studied your reservations last November, December 49.

  • Rooms were given out for free and on top of that, they ate.

  • They drank for nothing, not even tipping on.

  • I'm just fucking did Tell me why.

  • I thought I needed to have somebody here rather than having to other guests in the hotel all by themselves to have more energy.

  • No, I can.

  • It worse not only to your friend's not leave tips, but when people do tip the stuff you take a share on nights that I work.

  • I did take That is disgusting.

  • What do you think?

  • You are right to that.

  • I have tried to work with my staff to teach them that this is the way I want.

  • Service stunk so bad I take a percentage of the tips based on the amount of work that I do and who does the books on those tapes, Ari.

  • But if I'm doing their job and I can't get it across to them, you're the owner.

  • You know the head bus, boy.

  • You know the bomb.

  • You're the fucking owner.

  • What I was saying wasn't getting through.

  • So the psychology was that if I started to take tips, they would maybe pay attention to.

  • That is insane is the worst management model I've ever heard in my entire life.

  • Do you honestly need a 70 year old ladies tips?

  • So 15.

  • 20 grand's worth of complimentary rooms in food in a two month period.

  • I'm just doesn't make sense.

  • I have to tell you that the reason I did that was because I thought that they would at least tip my staff.

  • But they didn't take your stuff.

  • Sorry to piss on your bomb fire.

  • Well, then I won't call my friends and I will tell them.

  • Look what happened.

  • You ever got the fucking balls to call your friends and ask them to leave a tip?

  • Yes, I do.

  • Call them that.

  • And ask them.

  • I thought at least out of generosity you would have left a couple $100 tip for the team.

  • Dana.

  • Now it's Robert.

  • You stayed here recently and I was under the impression that you and Greg left a tip.

  • Did you leave a tip?

  • No, no, no.

  • But you said you were going to send additional tip.

  • I think my time.

  • That was one of the things that I was hoping you had done.

  • I'm very sorry.

  • And I left the money with you.

  • Wait a minute.

  • There's others to call to Gordon.

  • Gordon has left.

  • He thinks I'm stealing my staff sticks.

  • Unbelievable, Judge.

  • Hey, Ray, it's Robert.

  • Did you tip the staff?

  • Because they're telling people that they haven't been tipped?

  • I left the money with you.

  • Oh, so I need to do that.

  • I have somehow lost that fucking you work done.

  • Nothing since you came in here.

  • But talk about me behind my back.

  • Try to set me up to fail every fucking day.

  • Why do I want to make you look?

  • I don't know.

  • I wish to hell I didn't know.

  • But I've got several people we can line up, and we'll tell him exactly what I imagine we will.

  • You know, you have something about way.

  • The only thing you'll say the party words not to me is I hope he hangs himself horrible.

  • Is that when I'm doing an event here?

  • Well, I tell you, how hard would it's about His horrible is when somebody hires all new people and sail diesels, every one of them that she's a bitch to work for.

  • You can't work here, but hang in there because it's six months, I'll be running this place and she'll be gone.

  • I mean, literally, Right on the box, right out of the bosses.

  • There you go back to you.

  • Because that's when I found out what untrustworthy, backstabbing son of a bitch you are.

  • I gotta worry about my back continuously with you.

  • What's this major miracle man that was supposed to come in here and double and triple this business when there's been no change whatsoever?

  • None changes.

  • Like Director man.

  • You wanted You wanted to hire new people, which you did so every one of them that they shouldn't work for me.

  • You don't say.

  • Is that true?

  • There was the impression given the Cali would no longer be here whenever place.

  • Why were you suggesting that she's not gonna be here after Sierra starts?

  • I don't recall them for shit.

  • He always was.

  • And you are doing it with everybody.

  • Does the general manager bad mouth the owner behind the back?

  • Yes.

  • Cool.

  • She doesn't trust you.

  • Forget about your back.

  • If you were there, what would you do it?

  • I would fire that person that bad mouth me.

  • You're fired.

It's nearly 10 o'clock when many hotel guest will be thinking of heading to bed.

Subtitles and vocabulary

Click the word to look it up Click the word to find further inforamtion about it