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  • TAMI

  • A WRONG CALL AT FIRST

  • GLANCE QUICKLY TURNED OUT TO BE

  • A CALL FOR HELP. LUCKILY FOR AN

  • OHIO WOMAN--

  • HER 9-1-1 DISPATCHER WAS

  • LISTENING VERY

  • CAREFULLY.

  • MICAELA MARSHALL REPORTS.

  • Dispatcher: "Oregon 911."

  • caller: "I would like to order a

  • pizza

  • at..."

  • Dispatcher: "You called 911 to

  • order

  • a pizza?"

  • caller: "Uh, Yeah, apartment..."

  • Dispatcher: "This is the wrong

  • number

  • to call for a pizza."

  • caller: "No no no... you're not

  • understanding me." Dispatcher:

  • "I'm getting you now."

  • MICAELA: IN HIS 14 YEARS OF

  • SERVICE... THIS IS A CALL OREGON

  • DISPATCHER TIM

  • TENEYCK HAS NEVER GOTTEN BEFORE.

  • Tim Teneyck, 911 Dispatcher:

  • "You

  • see it on facebook but it's not

  • something that anybody has ever

  • been trained for. We're just

  • trained

  • to listen."

  • MICAELA: HE SAYS DOMESTIC

  • VIOLENCE CALLS ARE COMMON...

  • BUT NOT LIKE THIS. Dispatcher:

  • "Is the other guy still

  • there?"

  • caller: "Yep. I need a large

  • pizza."

  • Dispatcher: "All right. How

  • about

  • medical. You need medical?"

  • caller: "No. With pepperoni."

  • MICAELA: AFTER THIS EXCHANGE -

  • TENEYCK ALERTED

  • OFFICERS TO HURRY. Dispatcher:

  • "Turn your sirens off

  • before you get there. Caller

  • ordered a pizza. And agreed with

  • everything I said that there's

  • domestic violence going on."

  • MICAELA: TENEYCK SAYS HIS

  • INTUITION THAT SOMETHING WASN'T

  • RIGHT KICKED IN... WHICH TO HIM,

  • REAFFIRMS HOW IMPORTANT

  • LISTENING IS IN HIS LINE OF

  • WORK.

  • Dispatcher: "Thank you how can I

  • help you?"

  • Tim Teneyck: "Other dispatchers

  • that I've talked to would not

  • have

  • picked up on this. They've told

  • me

  • they wouldn't have picked up on

  • this."

  • Chief Michael Navarre:

  • "Excellent dispatch work on the

  • part of our

  • dispatcher. Some dispatchers may

  • have hung up."

  • MICAELA: OREGON POLICE

  • CHIEF MICHAEL NAVARRE TOLD ME

  • THAT ORDERING A PIZZA TO

  • INDICATE

  • DOMESTIC VIOLENCE IS SOMETHING

  • HE'S NEVER HEARD OF.

  • Chief Michael Navarre: "Not in

  • all

  • my years, not in my 42 years of

  • law

  • enforcement."

  • MICAELA: BUT COMING UP WITH

  • SOME KIND OF CODE TO ALERT 9-1-1

  • THAT YOU'RE IN

  • TROUBLE IS THE RIGHT THING TO

  • DO.

  • THE CHIEF SAYS IF YOU EVER

  • FIND YOURSELF IN A SIMILAR

  • SITUATION... HERE'S WHAT

  • YOU SHOULD DO:

  • Chief Michael Navarre:

  • "Somehow or another convey to

  • that police dispatcher that you

  • are in trouble. And this woman

  • did

  • that. She did that not with her

  • words,

  • but with the tone of her voice."

  • MICAELA: THANKS TO THE QUICK

  • THINKING OF BOTH THE CALLER AND

  • THE DISPATCHER - THE ALLEGED

  • ABUSER, SIMON

  • LOPEZ, WAS ARRESTED AND LOCKED

  • UP.

  • Chief Michael Navarre: "He

  • handled the call beautifully and

  • it had a happy ending."

  • TAMI

  • THE VICTIM'S DAUGHTER SAYS

  • WHEN SHE MADE THE CALL... SHE

  • WAS HOPING TO KEEP THE PERSON

  • HITTING HER MOM FROM

  • RUNNING AWAY BEFORE POLICE GOT

  • THERE.

  • THE STRATEGY WORKED.

  • TAMI

  • THIS STORY IS A REMINDER, IF

  • YOU OR ANYBODY YOU KNOW IS A

  • VICTIM OF DOMESTIC VIOLENCE, YOU

  • CAN CONTACT THE ALLIANCE AGAINST

  • FAMILY VIOLENCE AND

  • SEXUAL ASSAULT AT 322-0931. YOU

  • CAN ALSO CALL THE 24-

  • HOUR CRISIS HOTLINE AT 327-

  • 1091.

  • OR YOU CAN CALL THE

  • NATIONAL DOMESTIC VIOLENCE

  • HOTLINE AT 1- 800-799-SAFE.

  • IN CASE OF AN EMERGENCY,

  • CALL 911.

  • JIM

  • YOU WON'T NEED A BEAN

TAMI

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B1 US dispatcher micaela caller pizza domestic violence violence

Woman disguises 911 call by ordering pizza

  • 5 0
    eunice4u4u posted on 2020/03/13
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