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So when was the last time that you wrote a handwritten note?
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It's probably been a while.
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Technology has changed the way we communicate.
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We send emails, not letters, text messages, not phone calls.
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We order delivery instead of cooking dinners in our kitchen.
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All in the name of efficiency.
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But here's the point.
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Technology has made it easier to communicate but it hasn't made it easier to connect with other human beings.
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I've found that the secret to connecting in the high-tech, fast-paced world that we live in, is doing a few small things the old-fashioned way.
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Write a letter.
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I've written thousands of handwritten notes thanking people for advice, thanking them for an interview.
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It just puts that extra effort to show someone that you really care and that you're willing to go above and beyond.
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Some advice for writing a thank-you letter is to really make it clear to the person that you're writing to the impact that they have had on your life.
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Talk about something specific like "Thank you for the advice that you gave me. It's because of the advice you gave me, that I am now doing x."
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People are looking to make a difference.
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And so if you can show someone that they've really had an impact on the life that you're living, the life you're pursuing, it could have a huge impact.
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Pick up the phone and dial.
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We've hired thousands of employees and I've personally called every single one of them to welcome them to the Compass family.
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I'm able to set the tone of really what I want the company to be.
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Where, you know, people go above and beyond to make people feel welcomed and to give people a sense of belonging.
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And sometimes I call people on their last day of work.
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When people leave, sometimes they're more transparent than they ever were when they were actually still at the company.
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And so it's a great opportunity to get the kind of feedback that is very hard to get otherwise.
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Ask interesting and meaningful questions when you get outside of the office.
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When I'm traveling the country, every single night I'll have dinner with people in the company.
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And I like to ask questions like "What's your underlying motivation? "
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"What's something that's happened this week that meant a lot to you?"
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And when you go around the table, and people really open up and are able to engage, it sets a different tone.
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When people come back to the office, they can see each other and they know each other in a deeper way.
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Answer questions with honesty.
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You know how it feels when you go into an elevator and someone says, "How was your weekend?"
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It could've been the best weekend ever, you could've met the love of your life the person you want to marry, and you would say, "Good, how was yours?"
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If you want to connect with people, then you have to open up.
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I'm not always that good at it, and I imagine most people aren't.
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But that's why being open stands out so much, because most people aren't.
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Turn the video on.
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I would always recommend a video conference over a phone call because that's when you can see the real personality come out.
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When you're on video, you're forced to be present.
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It's almost a forcing mechanism to be in the moment.
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Nobody succeeds alone.
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The more you can take time to develop genuine, authentic relationships, the more you're going to be able to realize your dreams.
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Because you're going to be able to take big risks and know that there's a network of people to cheer you on and to support your efforts.