Subtitles section Play video
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Stop!
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Let's break this down.
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We all know open offices are bad.
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There've been studies that show that private offices “clearly outperformed” open ones.
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Open offices are about saving money.
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Pricey real estate means that every square foot's a dollar sign,
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and that's fine.
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But we don't like to talk about it that way.
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We act like it's about interaction and collaboration,
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even though studies have shown that ease of interaction is not an issue in any type of office.
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To be clear,
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I am throwing stones from a glass office.
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This is where I work.
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My desk is incredibly close to my poor neighbors,
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I always have to wear headphones to concentrate,
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and nobody ever...
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...talks.
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But when you look at really cool companies,
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across the board
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they all have open offices
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to “encourage interaction and openness.”
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Dog vacation website? Open office.
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Charity website? Open office.
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But this is not just penny pinching.
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We talk about them like they're better,
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and they used to be.
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Open offices were once works of art.
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They were just ruined...
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by too many bad copies.
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This is an open office. It's a post office
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from 1872.
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Open offices weren't invented by hip millennials.
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This is not a barista.
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This is not a Feng shui consultant.
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Clerical work was done in big open spaces
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as early as the 1750's.
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But small rooms were most common.
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By the 1900's,
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more and more people were spending their days
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in offices.
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One genius wanted to make offices more open,
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and he wanted open spaces to work better.
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“The Eminent American Architect Frank Lloyd Wright”.
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“Come in lad. Instead of a building being a series of boxes and closets,
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it became more and more open, more and more a sense of space.”
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Wright's known for his houses, often with open plans,
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but he designed offices too.
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In 1909, he experimented with open offices in a Buffalo building.
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In 1939,
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he created a masterpiece
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in Wisconsin.
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The SC Johnson company needed a new headquarters,
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so they asked Wright to design it.
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They make cleaning products like
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“RAID!!!!” (bugs screaming)
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“Yes Raid, new bug killer discovery from Johnson's Wax.”
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The administrative building was the highlight.
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It was a stunning open office.
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Wright believed new materials, like steel, enabled bolder designs.
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“The box was a fascist symbol
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and the architecture of freedom and democracy needed something beside the box.”
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Just in case you missed that, he just said boxes are fascist.
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Yeah.
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Doesn't that sound a lot like modern open office hype?
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But there were big differences between what Wright made and what we have today.
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This thing was incredibly well designed.
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First are these dendriform columns.
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Dendriform means tree like.
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They were so elegantly skinny, they worried building inspectors.
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The ceiling let in natural light.
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Visitors compared it to a cathedral.
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Wright also specially designed each of these desks and chairs.
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Just look at all the space between them.
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And managers got private offices on a mezzanine.
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Wright said that it paid off.
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“One of the first consequences was tea in the afternoon,
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and they didn't like to go home.”
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But Wright's open office was very different
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from the open drudgery in, say, 1960s “The Apartment.”
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People eliminated Wright's careful design work
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and made
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a copy of a copy of a copy.
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Open, but without Wright's genius behind it.
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That's why people thought a “cubicle”
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might be the solution.
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The May 1968 issue of Progressive Architecture has a lot of gems.
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Like this flooring that's…asbestos tile?
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Hindsight 20/20 probably shoulda gone with linoleum.
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Page 174 has a spread about a movement called Bürolandschaft.
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It means “office landscape,”
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and started in Germany in the 1950's.
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By the 60's, it had made its way to America.
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Look at this diagram of DuPont Chemical's boxy,
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very organized offices before Bürolandschaft.
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And now look at the fluid, organic layout they ended up with.
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The idea was to make offices open, but keep them flexible.
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Herman Miller did the same with their "Action Office."
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“And what exactly is Action Office?”
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“Well, I'm walking through it right now.”
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Herman Miller's Robert Propst
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designed it to break up space,
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but
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it allowed for easy interaction and rearrangement.
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There were even special task groups for each part of the office.
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The idea was constant flexibility
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with specifically designed furniture.
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But when people copied Bürolandschaft and Action Office,
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they forgot the flexibility and attention to detail.
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They only saw the walls.
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So over the decades we got a copy of a copy of a copy.
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And went from thoughtful design to
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cubicle farm.
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“We'll go ahead and get this all fixed up for you.”
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"Great."
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Today's supposedly hip open offices are, in part, a reaction to cubicle hatred.
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But many lack the care and attention of the open offices of Frank Lloyd Wright,
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or the partitioned privacy of Herman Miller and Bürolandschaft.
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We've kind of got the worst of both worlds.
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The open offices we have are overrated bullpens,
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but the idea
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is worth executing well.
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Because it matters too much to stop trying to fix it.
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“By that we mean the 40 hours a week,
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the 87,000 hours,
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the nearly 10 full years of your life you spend inside the four walls of one room.”
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So I don't wanna leave you with the impression that Frank Lloyd Wright's open office was perfect.
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His custom-designed three legged chairs turned out to be kind of unstable,
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and they were eventually replaced.