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>>Matt: Hi everybody. I wanted to talk to you a little bit today about what to do and
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what it means if you get the message that we've taken targeted action on unnatural links
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pointing to your site. It's an interesting message and there's a little bit of nuance
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to this video so I wanna give you some background and maybe a little bit of historical context.
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Google's primary purpose, the web spam team's primary purpose is to make sure that you just
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get the best search results and that we protect users from having a bad search experience.
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So first and foremost we're thinking about how do we return the best quality search results,
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how do we make sure that we not return spam? So for many, many years, of course, we try
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to do as much as we can algorithmically, we've always been very upfront about that, but when
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an algorithm fails and we're taking manual action, for many, many years what we would
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do is, more or less, take action on an entire site if it looked like there was a pretty
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good history of link spam or a pretty bad history of link spam. So something that went
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on a long time, something that looked deliberate, something that was widespread or looked concerted
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and the sorts of link spam you can imagine might be anything from paid links to blog
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comment spam to spamming forums to spamming guest books, excessive link exchanges, you
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know, there's a lot of ways that people try to get links. And when we saw a lot of that
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going on and it affected our opinion of the entire site, then you would get a slightly
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different message that would also say unnatural links to your site. Over time we've gotten
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more granular and our approaches have become more sophisticated and, so, as a result, if
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we think that your site, perhaps, overall is good but there might be some bad links,
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not all bad links but a portion of bad links then we might be taking targeted action on
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just those links and that can be bad links or links that you might not think of as typically
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bad. So let me sort of give you a few examples of that. The same sorts of things that you
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would do for action against the entire site, so paid links, blog, forum, guestbook spam,
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but also you can image widget bait, right, if your primary way of trying to get links
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was I'm gonna produce a widget and that widget had keyword rich anchor text that pointed
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to a different domain and maybe the user didn't even know that they were getting that as part
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of their web counter, they would be linking to something saying Mesothelioma, all those
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kinds of things. Those are the sorts of links that we don't want to count. In addition,
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you know, we see a lot of people who, they just want content and so they're willing to
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go grab content from some low quality article bank type site, they just want something that's
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a few hundred words, 300 words, 500 words, whatever. So the site itself might be good.
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Maybe you have a lawyer and most of the site is good but some directory he's thrown just
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a bunch of, you know, article marketing type articles in there or he's promoting one particular
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URL, you know, using these article marketing or syndication, article bank type sites or
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somebody who's doing health insurance or car insurance or whatever and they're using some
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widget and then that link, that anchor text is very keyword rich. So that might be an
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instance when we might not take action on the entire site, so the site itself still
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might rank normally but we might take action on some of those anchors. So you might not
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be able to rank for the phrases that you expected to be able to rank for. Now, the other reason
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why you might get this could be possibly because you weren't doing link spam per se, but, for
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example, suppose someone hacked someone else's site and they pointed anchor text toward your
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site. So maybe you were hacked or maybe they were trying to point toward some, some different
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directory on your site. Another one that we've seen is, you know, suppose you're a newspaper
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and you've written something relatively nice about somebody and then it turns out later
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that he's embezzled or he's been involved with a real estate scam or for whatever reason
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he's using a reputation management firm. So the reputation management firm might be trying
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to push up the positive articles on a newspaper or on a news website, something like that.
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So our primary purpose has been to protect users. We haven't been worried as much with
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okay, is this a link that was reputation management so someone else was trying to push this article
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up or was this someone who is doing paid link spam or something like that? We've just said,
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okay, we don't want these specific links to count. So it hasn't been the case that we've
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necessarily put it in terms of, okay, we think these are bad links or we think that these
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are links that are, you know, not intentional or not intended to push you up higher on your
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own maybe it's just some other third party trying to push things; either way we're not
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trusting these links. So that's a little bit about why you might get that message. So now
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the question is what to do about it. So the most simple thing to do is download your links,
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uh, Google now allows you to sort by most recent links so certainly that's the place
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where I would start, you know, if you get this message and it's something that just
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happened and we're only sending this to a very small number of sites, so, at least right
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now, less than 10 sites a day are getting this sort of message. But if you do get this
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message maybe that's a good time to say, "Okay, what kind of links have I been getting recently?
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Was I accidentally spamming somebody? Was my SEO trying to do some widget bait or something
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like that to get links?" And if that's the case try to get those links taken down, you
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know; if you've posted articles or whatever, try to get those articles taken down. A couple
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of things that are new and a lot of what I've been talking about have been covered in a
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recent, relatively recent, blog post and we'll have a link to that from this video, but there
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are a couple things that are new since that blog post. So, the first one is, we're trying
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to work harder to actually show you an example of the links that we're not trusting anymore.
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So a lot of people were frustrated because they're like, "Okay, you say you're taking
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targeted action on links to my site but I don't know which links they are so I don't
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know where to start looking." And that was fair feedback and we appreciated that so we've
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been trying to work on a way whereby when we say we don't trust some links we're gonna
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try to show you one, two maybe three examples of what the sort of links are that we don’t
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trust and that will help to guide you in the right direction to take those links down.
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First and foremost, you should be trying to get those links down and take the pages down
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that have those links, you know, talk to different webmasters and say, "Hey, you know, could
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you remove this widget" or whatever it is. I would very much like to see people do a
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long sustained effort on that but if you've contacted webmasters multiple times, you're
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not able to get in touch with them, you can't get them to reply and no matter what you just
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can't get that link quite pulled down, then you can use the second thing that's relatively
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new and that is the Disavow links tool that we just launched not that long ago. So what
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does this mean? The Disavow links tool will have a link with more information about Disavow
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but I'll give you a very high level summary. What it allows you to do is tell Google, "I
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would like you to ignore these links". So you have a list of them from this URL, from
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this URL, you can even say from this entire domain, don't trust any links from this domain
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to my site. So, if Google has been taking action on your site because there are some
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links, not all links, but some links that we don't wanna trust, hopefully you'll be
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able to see a few examples and then based on that you can go and look through your downloaded
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links and sort of figure out what the other links are like that and then get as many of
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them pulled down and then the ones that you can't get pulled down you can go ahead and
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use the Disavow links tool and say, "Okay, I've tried my best, I can't get them pulled
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down, here are the links that I'd like Google to ignore." And that's the sort of thing that
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should help with this particular action and then when you do a reconsideration request
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just make sure to document that as well as possible how you think the links got there,
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what the situation was, what you've done to clean it up, you know, if you have Disavowed
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some links then mention that too just make sure the people have the context. But that,
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hopefully, gives you a little bit of background on the fact that Google used to take action
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at a more coarse level, at the domain level, as we've gotten more sophisticated we're more
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likely to say perhaps individual links don't count and that doesn't have to be a bad thing
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if a reputation management firm is pointing to one article on your site, it's not the
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end of the world. But if it's something you're concerned about or that you're worried about
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or that you've seen some examples that Google have been giving that look like, you know,
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anything from hacked sites, to widget bait, to paid links then it is worth trying to get
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those links pulled down and then failing that, investigate the Disavow tool and see whether
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it will work for you. Hope that helps.