Subtitles section Play video
-
In the last few years, a new app-based service economy has emerged.
-
And companies like Caviar, Grubhub, Postmates, and even Uber now give anyone the opportunity to become a courier.
-
Like this guy, Frankie Gallderizzi.
-
He's a full-time bike messenger in New York City.
-
I started about two years ago.
-
And I was looking for a job, and I was like, well, I'm riding all the time anyway,
-
so I looked into some pizzerias and stuff, but no one was hiring except for, like, really late nights.
-
So then a buddy told me about Grubhub.
-
To be clear, Frank doesn't technically work for Grubhub.
-
He's officially an independent contractor who just uses Grubhub to get work.
-
He also juggles a handful of other apps.
-
Postmates, UberRush, Caviar, and Doordash.
-
Each of these companies has a different business structure and pay scale.
-
Although Grubhub wouldn't share any pay info with me, I found out that through Doordash, couriers generally get 5 dollars per delivery and keep the full tip.
-
The commission through UberRush is up to 80% of a 5 to 7 dollar merchant fee.
-
All of these apps, including Caviar and Postmates, factor in variables like distance and peak hours.
-
Usually, I work evenings.
-
That's when you make the most money, like during dinnertime."
-
Sign into an app, whichever one I'm working for that day, and just kind of wait for the deliveries.
-
Get a delivery—if it has too much or it has, like, two soft drinks that you don't want to carry, you reject it.
-
If it looks good, you accept it.
-
"Head over to the restaurant, make sure all the items are in there, pop it in your bag, head over to the diner, and drop it off."
-
And do that over and over and over.
-
I usually end when I'm getting tired, but sometimes you gotta push through it though.
-
If I haven't made a lot of money that week, I just have to ride while my legs are hurting.
-
Caviar and Doordash claim on their websites that a messenger can make up to $25 an hour.
-
But in reality, that's a pretty ambitious figure.
-
Just to make minimum wage, which is $9 in New York City, Frankie has to make at least 2 deliveries an hour.
-
To pull off minimum wage, he has to rush.
-
If you want to get paid, you have to sort of not be in the bike lanes and be with traffic, because they're really slow.
-
And there are constantly people turning into them, double parking in them when you have, like, 3 drinks you have to carry and soup.
-
And the restaurant took a really long time to get all the stuff together.
-
And your delivery time is coming up real soon, and you gotta go three miles...
-
That's when it starts to get really stressful.
-
Most companies don't offer health care or workers' compensation in the event of an accident.
-
I'd say just take it real slow at the beginning until you get used to it.
-
Stop at all the red lights, stay in the bike lane, and just be super careful.
-
That's all you really can do.
-
Most of the time when people are getting hurt, it's because they think that they can just do what they see everyone else doing and it's not necessarily true.
-
Because most delivery startups bill themselves as tech companies and not transportation companies, this gap can be a big deal, when most riders tend to share the road with cars.
-
Over 4,000 cyclists were injured last year in New York City; 14 died.
-
But despite this, Frankie sees plenty of upsides.
-
First of all, you get to make your own schedule, which is amazing.
-
It's really exciting, especially during rush hour.
-
Sometimes work is more fun than just riding around for fun.
-
I was going through some, like, anxiety problems at one point.
-
And riding my bike through traffic is sort of the one thing that keeps me completely in the moment.
-
I can't think about anything else, so it was actually helping out my anxiety, I'd say.
-
Most people can't afford to do this as a career.
-
Or they fear the risks, or just don't really like riding that much.
-
But there's always been a niche group that do it for the lifestyle.
-
I've only been doing it for 2 years, but that's not a long time at all.
-
I see dudes all the time...
-
I see the same dudes who—they've probably been doing it for 20 years.
-
I think it takes a special kind of person to be able to do it for that long.
-
It's like any other job that's really physical.
-
If you like this video and you want to see more, click here.