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Hi I'm Peg from from Sony and I'm going to show you how to perform a factory reset on
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your Sony internet tv with Google tv device
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this reset will restore your device to its original factory settings
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before doing a factory reset please be aware that all the apps you've installed
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will be removed unless you have selected to backup and restore your applications
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it is best to back up your applications before proceeding with the factory reset
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otherwise you will need to re-download them and and any apps you paid for
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may need to be re-purchased
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to view our video on how to back up and restore your applications please visit
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our SonyListens youtube channel
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keep in mind that after you do the reset you will need to go through the entire set up proceedure
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so let's get started
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using the keypad remote control
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press and hold the Fn button
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and then press the number one button to display the Settings menu
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scroll down and select the Privacy & Safety option
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when you are in the Privacy & Safety menu
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scroll down and select Factory Data Reset
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the Factory Data Reset screen will remind you that your Google account information
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system and application data settings and any downloaded applications will be erased
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to proceed select Reset Device
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then press the Enter button on the keypad remote control
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one last option screen appears asking you to confirm the reset
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to confirm make sure Erase Everything is selected and press the Enter button
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the Sony internet tv with Google tv device now begins the reset process by
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shutting down and will reboot to the factory default settings
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for more tips tricks and how-to videos please visit us at
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esupport.Sony.com or on our SonyListens youtube channel