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Hi, I am Tatiana from Sony and I'm going to show you how to perform a
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factory reset on your Sony 4K TV.
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If your TV light turns red and blinks eight times, you will need to perform
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a reset to return the TV to its factory settings.
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Begin by unplugging the TV power cord from the electrical outlet.
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Allow the TV to remain without power for one minute and then plug the power
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cord back into the electrical outlet.
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The TV will automatically turn on.
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Next, we will perform a factory reset.
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After a picture or display information appears press and hold the up arrow button
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on the remote control as you point it towards the TV.
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While holding the up arrow button, tap the power on button on the side of the
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TV until a reset message is displayed.
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If the reset is successful, the TV will momentarily display a reset
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message on the lower left-hand corner of the screen.
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Release the up arrow button on the remote control and wait for the TV to complete
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the reset. If the TV did not display a reset and it starts automatically
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release all buttons and perform a reset again.
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Once you have completed a reset, you will land at the setup screen.
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Go through the initial setup and customize your settings. Once complete, press the
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home button.
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Go to settings.
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Locate product support.
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Locate software update and follow the steps.
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I hope you have enjoyed this video. For more tips, tricks, and how-to videos, please
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visit us at esupport.sony.com
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or on our Sony Support USA YouTube channel. Thank you.