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Today, "business model" and "strategy"
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are among the most sloppily used terms in business,
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but these are separate concepts with enormous practical value.
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And when it comes to concepts so fundamental to success,
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no organization can afford fuzzy thinking.
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The term "business model" emerged when personal computers
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and spreadsheets became common, says
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Joan Magretta, a longtime editor at Harvard Business Review.
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Managers could use these tools to literally "run
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the numbers" to see models of how various decisions might affect
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the bottom line.
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A new business model might hinge on either a different way
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to make something or a different way to sell something.
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Take discount retailers like Kmart and Walmart, for example.
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These pioneers applied "supermarket logic"
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to the conventional department store
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and developed a discount retail model
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which involves slashing costs by eliminating chandeliers,
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carpets, and personal service in exchange for lower prices.
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While business model is a description
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of how your business runs, a competitive strategy
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explains how you will do better than your rivals.
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So for example, part of Walmart's unique strategy
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was to prioritize rural customers.
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In founder Sam Walton's own words,
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he "put good sized stores into little one-horse towns"
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which everybody else was ignoring," and it worked.
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Focusing on rural areas let Walmart buy up land for cheap,
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target customers no one else was going after,
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and preempt other discount stores from entering
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the market in those areas.
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Their customer strategy thus reinforced other parts
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of their competitive strategy.
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In contrast, Kmart tried to appeal to everyone,
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and that's not a distinctive strategy.
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So while they may have a good business model,
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without a clear strategy they've struggled to stay competitive.
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So to get ahead of your rivals, you not only
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need a good business model and a clear strategy,
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you also need a clear understanding of the difference
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between the two.