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Every business in the world has problems to solve.
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You don't have to look for those.
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Are there more efficiencies to be gained?
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Is there a better way to do this process?
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And when the needs of the customers are rising in complexity, you're being attacked from both sides.
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Innovation is critical to health care.
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We have a tremendous opportunity to make it better for our patients.
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And solutions like Glass help us do that.
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Throughout the process of developing Glass Enterprise Edition 2, we spent a lot of time listening.
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We worked with our partners and with our customers to figure out what they wanted.
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Glass is a hands-free device for smarter and faster hands-on work.
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It provides the information that an employee needs in the periphery of their line of sight.
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So it doesn't come in the way of their actual work environment.
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Glass has made AGCO a safer company because you have two hands to do your job, whether they're climbing on and off units or trying to do something in the field.
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What has become commonplace is physicians spending more time staring at the computer screen than spending time face-to-face with patients.
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With Glass, what we started seeing is patients saying to us, my doctor is spending more time with me.
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Glass has allowed for a lot of unique ways to collaborate that haven't been possible before.
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The biggest is immediately getting expert advice from somebody who might be around the world.
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Being able to provide what they're seeing at their perspective helps do a very, very expedited triage to help bring our customer back online sooner.
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We've been using Glass in production since about 2016.
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We had about a 30% reduction in processing time, and we had a 50% reduction in training time.
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And that one was just monumental.
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We weren't even looking for that when we did it.
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A typical doctor spends about two hours per day writing notes about the visits that they conducted.
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And because I have Glass typing that out for me in real time, I am not worrying about going back four hours later trying to remember all the details of the visits.
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It will help us be better doctors.
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Whether it be manufacturing or field service or health care, they're all doing things with their hands.
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And by looking across all these different industries, we're able to find the unique things that we can provide value for.
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Glass is a tool that is as simple as it is powerful.
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That's incredibly helpful.
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We underestimated the impact that would have.
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It's a tool that doesn't replace people.
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It allows people to be smarter, faster, better at what they're actually doing as a job.