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Hey it's Anne Marie with Speak Confident English and welcome to this week's
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Confident English lesson where I want to share with you exactly how to go into a
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coffee shop in an English-speaking country and order a coffee. I know that
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that seems really simple but the truth is if you've traveled to an
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English-speaking country or if you've moved to somewhere like the United
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States or Canada, Australia then you know that even those very simple things like
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ordering a coffee can be really challenging and stressful or difficult
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it seems so simple but it can be really scary. You don't know what's going on
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there's a lot of movement, a lot of talk, you don't know what people are saying
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what are they asking you and of course you want to sound perfectly natural when
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you order in English or when you respond to a question. So today I want to help
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you do that.
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In this lesson I want to share with you everything that you can expect when you
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walk into a coffee shop from what you'll hear when you first enter the door to
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what you want to say when you leave but before I go into all of that detail
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there's one thing I want to make very clear. When you go to a coffee shop and
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you order just a simple coffee you will not get this—I've lived in several
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countries in Europe and traveled all over the world and I know most of the
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time when you order a coffee you get something that's really tiny like this
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but if you're in an English-speaking country you go to a Starbucks or a local
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coffee shop and you order a simple coffee, you're going to get this. There's
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a huge difference in what people expect and what happens in a coffee shop in an
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English-speaking country so let's start at the beginning. There are two things
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that might happen when you walk into a coffee shop: number one its 7:15 in the
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morning and everyone else had the same idea.
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Everyone's at the coffee shop and there's a really long line which means
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you'll simply get in line and wait for your turn to order coffee but maybe it's
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2:30 in the afternoon, you got super lucky and no one else is there so you
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can walk right up to the counter to order what you want. What you'll probably
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notice is somewhere on the wall they will have a huge list of all the
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different coffee and tea drinks they have available: iced lattes, cold brews
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specialty drinks, matcha lattes, so many different options and it can be a little
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bit overwhelming so if you're in line there's a couple of things I recommend
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maybe you know right away what you want which is awesome but if you think oh my
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gosh I have no idea and I'm not ready one
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very polite thing that you can do if you have people behind you is simply say to
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the person behind you sorry I'm not ready
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yet you go ahead of me or sorry I haven't
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decided yet you go ahead all you're doing is letting the people behind you
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know you still haven't made a choice which is kind of normal and they can
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simply go in front of you and get their order taken. We do this all the time at
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any restaurant or coffee shop where we just don't know what we want yet and you
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can use that same language if you walk into a coffee shop and no one else is
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there. The barista is just waiting for you to order. Again you can simply say
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I'm not ready yet sorry or I need an extra moment to decide feel free to help
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someone else if they come in behind me. Once you've had some time to review all
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those coffee options and it's your turn to order you will probably hear
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something like hey what can I get for you today or what can I make for you?
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What would you like today? There might even be a little bit of small talk at
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the beginning for example, hey how's it going or hey how's your day starting?
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What can I get for you? The polite thing for you to do is number one respond with
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a greeting so if they say hi or hello how's it going you can say the same. You
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would simply start your order by saying hey how's it going or how's your day
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going and then you can continue with your order and here are some common
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phrases that we use in English to order. I'd like... for example I'd like a coffee
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please or could I have... could I have a latte
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please? Can I get... can I get a coffee? If you've
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had a hard time deciding you might say mmm I think I'll get a mocha latte
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please. When you make that order you can be as
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specific as you want. In coffee shops in the United States we have different
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kinds of milk with different levels of fat, we have soy milk, and almond milk if
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you don't want it dairy and there are different flavors that people get in
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coffees as well—perhaps you want vanilla flavored or hazelnut flavored coffee and
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when you order you can include all of that for example you might say
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I'd like a soy milk latte or I want a low-fat cappuccino please.
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I'd like a low-fat vanilla latte, which would mean low-fat milk with vanilla
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syrup in your latte. Once you make your order there are a few questions you'll
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probably hear. The first one might be do you want anything else with that? In
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other words do you want something to eat, maybe you'd like a muffin or a slice of
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coffee cake. Do you want a coffee for another person or do you want us to do
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anything special add something to your coffee? So you might respond with yeah I
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think I'd like to add a blueberry muffin or yes I'd like a piece of cake with
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that please or no that's it thank you. Then the next question will probably be
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is that for here to go? Is that for here or to go? In other words are you going to
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stay in the coffee shop to drink your coffee or will you take it with you and
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leave right away? If you're going to stay you're probably going to end up with
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some sort of coffee mug or cup like this but if you want it to go you'll end up
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with a paper cup that you can carry with you so when you hear that question is it
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for here or to go simply let them know by saying it's for
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here please or I'd like it to go please. And then finally when your order is
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finished you'll probably hear can I get your name please? The reason they're
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asking this question is once you pay for your coffee you'll move out of the line
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wait for them to make your coffee and then they'll call out your name to let
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you know when your order is ready. And once you receive your coffee the best
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thing that you can do is simply say thanks so much, have a great day. And that
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is what you can expect to hear in a coffee shop and how you should respond
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when you want to order a coffee in English. Now I know that that list of
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coffee options is really overwhelming so if you want to do a little research and
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be prepared before you go to the coffee shop, in the online lesson I've given you
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a huge list common coffee options and I've given you
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a description so that you know what they are as well as all the different extra
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options. For example different kinds of milk and flavors, if you want something
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like that. I've also included two dialogues using the language that we
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talked about in the lesson today so that you can get a better feeling for what to
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expect. Once you've reviewed all that language in the online lesson and those
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two sample dialogues, I have a couple of challenge questions for you.
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Number one I'm super curious what is your drink of choice. Do you have a
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favorite coffee drink or maybe you prefer tea? Whatever it is, I'd love to
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know so tell me in the comments at the end of the lesson what your drink of
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choice is. My second question is I'd love to know what differences you've noticed
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when going to a coffee shop in an English-speaking country and visiting a
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cafe or coffee shop where you're from. Share with me the differences that
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you've noticed or your experience in the comments section at the bottom of the
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lesson. It's the best place to share with me, get feedback and learn from others
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in the Confident English Community. Now before I finish today's lesson, because I
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asked you to share your drink of choice with me I thought I would tell you mine.
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If you've been following me for a while then you know I definitely have a coffee
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habit. I love my coffee in the morning. I can't function without my first cup of
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coffee, in fact I often joked to my husband that my favorite moment of every
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day is that first sip of coffee in the morning. Now for me, I do go with the
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typical American coffee. I have my huge mug and I fill it about to here with hot
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milk every morning and then I like a really strong coffee, not that typical
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watered-down American stuff. I like a really strong dark coffee and when I
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have that in the morning I know everything is going to be okay. So now go
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to the online lesson review the language that we have
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talked about and share with me in the comments at the bottom of the lesson.
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Have a fantastic week and I'll see you next Wednesday for your Confident
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English Lesson.