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My name is Tom Chi.
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I spent two years of my life
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building the user experience team
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for the Google X division of Google,
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and it's a place I affectionately call
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the Department of Science Fiction
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because of the futuristic nature
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of the types of projects we took on:
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self-driving cars,
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Google Glass,
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and other things that you'll see soon enough.
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So, for those who haven't heard of this project,
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this is what Google Glass looks like.
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It allows you to overlay digital things into your eye sight
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while still maintaining being part of the world.
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So, if I, you know, were to pull out my cell phone
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and look into it, I'm basically out of this world now,
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like, I'm in my own little cell phone-tablet world, what have you.
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But, Google Glass has the vision of allowing us
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to continue to be in the world
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but also have access to the digital things that we need and love.
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Now, I am going to ask you a real simple question about Google Glass:
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how would you prototype this experience?
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How long do you think it would take you
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to make the first working version of the headset display?
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Okay, a little bit on the long side.
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The answer is one day.
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And here's what it looked like.
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So, basically the magic piece is the coat hanger.
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The coat hanger, I bent it in a specific shape
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and the top loop goes around your neck
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and then the bottom loop rests against your chest
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and it allows me to carry a piece of plexiglass
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on with a little sheet protector.
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So these are the things you put your book reports in
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so they don't get wet,
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I literally got at the drug store.
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You know, have it out at the end of the plexiglass
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and then it gets projected onto with the pico projector
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that's connected to a Netbook.
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And using this set-up, within one day
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we're already able to start having the experience
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of what it looks like to have digital things
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overlaid on your physical world,
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be able to move around with it,
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and also use the Netbook to try out
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tons and tons of different ideas around software.
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Now, after you start getting something like that working,
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you know, a really important problem comes up,
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like you're wearing this thing on your head,
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it's like a pair of glasses,
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so you don't have a mouse or a keyboard or a touchscreen,
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all the ways you are used to interacting with a machine.
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So, we thought for a second,
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well, maybe we could do something
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like, you know, what was shown in Minority Report.
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So, for folks who haven't seen that,
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basically Tom Cruise is manipulating software
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with his hands in front of his face
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and photos are flying over here
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and his email is over here
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and so on and so forth.
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So I'll ask the the same question again,
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how long do you think it would take
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to have the real experience of doing something like that?
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Two years, OK.
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Somebody said one day.
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45 minutes.
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So here's how it looks.
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So you wear the thing that we saw that first time
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because you need some way to go project things,
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but what happens is we got two hairbands,
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which I think was the hardest part we had to do,
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ask people for their hairbands.
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But you put one hand in each hairband
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and attach that hairband,
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we tied a fishing line.
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And the fishing line goes over the top of a whiteboard
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and then goes down to this little assembly
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that's taped to the floor.
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And what this means is
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every time I move my hand in any direction,
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it adds tension to the line
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and it does the following with the assembly on the floor.
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So, the other end of the fishing wire is attached to a chopstick
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and it's not because I'm Asian,
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there's just a cafeteria nearby,
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I don't just carry chopsticks on me.
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But, I tied it to the end of a chopstick,
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I clipped it into a binder clip,
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and then put it over a pen,
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and basically what happens then
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is when you move your arm
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and it produces tension on the wire,
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the chopstick comes down like a lever
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and clicks a presentation clicker,
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one hand moves the presentation forward,
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the other hand moves the presentation backwards.
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So this was built in 45 minutes
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and that meant shortly afterwards,
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we were having experiences
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like looking at an image gallery
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and saying, "next image,
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next image,
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previous image,"
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or looking at our emails and saying,
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"let me click into this email,
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let me click reply now."
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And this was exactly the experience of what it was like
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to go control software with your hands.
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And ultimately, what it taught us is
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we probably shouldn't have this in the product.
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We learned a lot of things
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about the social awkwardness of it
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and some of the ergonomic aspects of it
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that you couldn't have figured out
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ahead of just thinking about it.
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And, ergo the second prototyping rule,
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which is "doing is the best kind of thinking."
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They teach you to think a lot in school,
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but I think it is a little bit overrated.
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Now last example, you know,
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actually Google is not the first team
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that's tried to go make something like this
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and if you search for headset display,
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you get tons of images of teams
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that have built various systems like this,
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but I can tell you at a glance
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that none of these pieces of hardware
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are comfortable to wear for more than 15 minutes
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except for maybe the helmet over there,
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but then you got to wear a helmet.
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So, you know, how would you go figure out a way
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to go wear something like this comfortably?
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The answer is really basic materials:
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modeling wire,
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paper,
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clay,
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and using something like this
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is able to make something look like a pair of glasses really quickly.
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I cut out pieces of clay that weighed
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exactly the same amount as the electronic components
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that we were talking about putting on the device,
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wrapped it in paper so you didn't get clay on your face,
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and then taped it to the modeling wire in various places
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to go experiment with how a pair of glasses could fit on you.
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And, we discovered something really important then.
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Like, if you look at this drawing on the bottom,
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it turns out that the weight of a pair of glasses
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is actually mostly perceived
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through how much weight is on your nose.
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And, it also turns out that your ears can carry
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a lot more weight than your nose,
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and that is a totally different experiment,
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you can ask me about that.
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But, because of that fact,
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if you put weight behind your ears,
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it allows your ear to go act like the fulcrum of a lever
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and it then takes weight off of your nose on the front.
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And, actually, you can try this now, anybody with glasses,
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if you push very gently on the back of your glasses,
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you'll find, actually your glasses feel tremendously lighter.
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Now, this meant that we not only discovered
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something interesting about how to go,
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you know, that's useful for developing a device like this,
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we actually discovered something pretty fundamental
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that never been discovered about glasses, period.
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So, if you have really heavy glasses,
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you could do this and you would be more comfortable.
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Now, the last point I want to make is
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about two types of learning
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because through the process of rapid prototyping,
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you are able to learn very quickly.
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It's a very specific type of learning.
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The type of learning that you usually learn in school
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I call book learning.
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It comes from what humanity already knows
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and it's a necessary foundation for you guys to go and explore the world.
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But there is a totally different type of learning,
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which I call expansive learning,
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and this is the learning you do on behalf of humanity.
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Right?
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You are creating something new,
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you are expanding into the possibilities,
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and you're building the sphere of human knowledge in that process.
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And, we think about these things and as soon as you hear
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like, ok, the infinite realm of possibilities
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beyond the sphere of human knowledge,
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you might be thinking there's the scientists
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at the Large Hadron Collider
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who have these amazing instruments,
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like that's their job, right?
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But the truth is that this action is available to all of us,
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you know,
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it's not just for the scientists,
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it's also for the poet or the songwriter
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that expresses an emotion for the first time in a unique way.
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It's also for the person that has an amazing business idea
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that they're certain could help millions of lives.
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And, it's the realm of using paper, clay, and tape
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in order to go find a new insight
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in an ancient technology.
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So now that you know a lot about rapid prototyping,
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I'm excited to see what you do with it.
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Thank you.