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Emotional intelligence is the quality that enables us to confront with patience, insight
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and, imagination the many problems that we face in our affective relationship with ourselves
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and with other people. The term "emotional intelligence" may sound odd. We are used to referring
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to intelligence as a general quality, without unpicking a particular variety a person might
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possess – and therefore we don't tend to highlight the value of a distinctive sort
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of intelligence which currently does not enjoy the prestige it should.
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Every sort of intelligence signals an ability to navigate well around a particular set of
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challenges: mathematical, linguistic, technical, commercial… When we say that someone is
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clever but add that they have made a mess of their personal lives; or that they have
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acquired a fortune but are restless and sad or that they are powerful but intolerant and
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unimaginative, we are pointing to a deficit in what deserves to be called “emotional intelligence."
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In social life, we can feel the presence of emotional intelligence in a sensitivity to
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the moods of others and in a readiness to grasp the surprising things that may be going
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on for other people beneath the surface. Emotional intelligence recognises a role for interpretation
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and knows that, for example, a fiery outburst might be a disguised plea for help, or that a long political
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rant may be provoked by hunger, or that concealed within a forceful jolliness may be a sorrow
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that has been sentimentally disavowed. In relation to ourselves, emotional intelligence
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shows up in a scepticism around our emotions, especially those of love, desire, anger, envy,
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anxiety and professional ambition. The emotionally intelligent refuse to trust their first impulses
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or the wisdom of their feelings. They know that hatred may mask love, that anger may
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be a cover for sadness and that we are prone to huge and costly inaccuracies around whom we
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desire and what we want. Emotional intelligence is also what distinguishes
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those who are crushed by failure from those who know how to greet the troubles of existence
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with a melancholy and at points darkly humorous resilience. The emotionally intelligent appreciate
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the role of well-handled pessimism within the overall economy of a good life.
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Emotional intelligence isn't an inborn talent. It's always the result of education, specifically
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education in how to interpret ourselves, in where our emotions arise from, in how our childhoods influence us
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and in how we might best navigate our fears and our wishes. In the ideal society, it would be routine
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to be taught emotional intelligence from the youngest age, before we had had the opportunity
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to make too many mistakes. It is because we have—until now—not taken
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emotional education seriously enough that our species has grown ever more technically
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adept while retaining the level of wisdom of our earliest days—with catastrophic results.
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We are now evolved monkeys with nuclear weapons. It appears that fate of civilisation now
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depends on our capacity to master the mechanisms of emotional education before it is too late.
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An emotional education means something far beyond formal education as we have conceived of it to date.
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Though it should ideally include courses in every year of school or college,
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emotional education is more than something that should just take place in classrooms at the
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hands of teachers and come to a halt around the age of twenty-one.
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The central vehicle for the transfer of emotional intelligence is culture, from its highest
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to its most popular level. Culture is the field that can ritualise and consistently
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promote the absorption of emotional intelligence. The 'lessons' might be embedded in a tragedy
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or a TV series, a pop song or a novel, a work of architecture or a YouTube film. We can
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envisage the entire apparatus of culture as a subtle mechanism designed to point us towards
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greater emotional intelligence. We will never progress as a species, and will
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indeed grow into ever greater technologically-armed menaces to ourselves, until we have accepted
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the challenges and opportunities of properly educating our selves in emotional intelligence.
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Our technical intelligence is great of course. It's led us to tame nature and conquer this planet. But a wiser, saner
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future for the race must depend on a capacity to master and then seductively teach the rudiments
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of emotional intelligence—while there is still time.
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