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Adam Smith is our guide to perhaps the most pressing dilemma of our time: how to make
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a capitalist economy more humane and more meaningful.
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He was born in Scotland in Kirkcaldy – a small manufacturing town – near Edinburgh
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in 1723.
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He was a hard working student and very close to his mother.
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He then became an academic philosopher, wrote a major book about the importance of sympathy
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and lectured on logic and aesthetics.
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He was also one of the greatest thinkers in the history of economics – in part because
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his concerns went far beyond the economic. He wanted to understand the money system because
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his underlying ambition was to make nations and people happier. Smith remains an invaluable
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guide to four ideas:
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When one considers the modern world of work,
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two facts stand out: - modern economies produce unprecedented amounts
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of wealth. - many ordinary people find work rather boring
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and (a key complaint): meaning-less.
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The two phenomena are in fact intimately related, as Adam Smith was the first to understand
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through his theory of specialisation.
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He observed that in modern businesses, tasks formerly done by one person in a single day
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could far more profitably be split into many tasks carried out by multiple people over
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whole careers. Smith hailed this as a momentous development: he predicted that national economies
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would become hugely richer the more specialised their workforces became.
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One sign our world is now so rich, Smith could tell us, is that every time we meet a stranger,
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we’re unlikely to understand what they do. The mania for incomprehensible job titles
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– Logistics Supply Manager, Packaging Coordinator, Communications and Learning Officer – prove
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the economic logic of Smith’s insight.
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But there is one huge problem with specialisation: meaning. When businesses are small and their
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processes contained, a sense of helping others is readily available.
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But when everything is industrialised, one ends up as a tiny cog in a gigantic machine
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whose overall logic is liable to be absent from the minds of people lower down in the
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organisation. A company with 150,000 employees distributed across four continents, making
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things that take five years from conception to delivery, will struggle to maintain any
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sense of purpose and cohesion. So Smith discerned that bosses of the specialised
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corporations of modernity therefore have an extra responsibility to their workers:
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to remind them of the purpose, role and ultimate dignity of their labour.
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Smith’s age saw the development of what
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we’d now call consumer capitalism.
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Manufacturers began turning out luxury goods for a broadening middle class.
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Some commentators were appalled. The philosopher Jean-Jacques Rousseau wished to ban ‘luxury’
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from his native Geneva. He was a particular fan of ancient Sparta and argued that his
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city should copy its austere, martial lifestyle.
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Disagreeing violently, Smith pointed out to the Swiss philosopher that luxury consumerism
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in fact had a very serious role to play in a good society – it generated the surplus
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wealth that allowed societies to look after their weakest members. Consumer societies,
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despite their frivolity, didn’t let young children and the old starve, for they could
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afford hospitals and poor relief.
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So Smith defended consumer capitalism on the basis that it did more good for the poor than
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societies devoted to high ideals. That said, Smith held out some fascinating hopes for
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the future of capitalism. He didn’t want it to stay stuck at the frivolous level forever.
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He observed that humans have many ‘higher’ needs that currently lie outside of capitalist
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enterprise: among these, our need for education, for self-understanding, for beautiful cities
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and for rewarding social lives.
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The hope for the future is that we’ll learn to generate sizeable profits from helping
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people in truly important, ambitious ways. Properly developed, capitalism shoudln’t just
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service our basic material needs while exciting us to buy frivolous things. It should make
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money from goods and services that deliver true fulfiflment.
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Then as now, the great question was how to
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get the rich to behave well towards the rest of society. The Christian answer to this was:
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make them feel guilty.
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Meanwhile, the radical, left-wing answer was then and is now: raise taxes. But Smith disagreed
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with both approaches: the hearts of the rich were likely to remain cold and high taxes
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would simply lead the rich to flee the country.
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He proposed that, contrary to what one might expect, it isn’t money the rich really care
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about. It is honour and respect. The rich accumulate money not because they are materially
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greedy, but primarily in order to be liked and approved of.
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So rather than taxing the rich, governments should understand the vanity at the heart
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of the rich and their motivations.
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They should therefore give the rich plenty of honour and status – in return for doing
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all the good things that these narcissists wouldn’t normally bother with, like funding
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schools and hospitals and paying their workers well. As Smith put it,
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“The great secret of education is to direct vanity to proper objects.”
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Big corporations feel very evil to us now, the natural targets of blame for low-paying
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jobs, environmental abuse and sickening ingredients.
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But Adam Smith knew there was an unexpected, and more important, element responsible for
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these ills: our taste. It’s not companies that primarily degrade the world. It is our
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appetites, which they merely serve.
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As a result, the reform of capitalism hinges on an odd-sounding, but critical task: the
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education of the consumer. We need to be taught to want better quality things and pay a proper
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price for them, one that reflects the true burden on workers and the environment.
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A good capitalist society doesn’t just offer customers choice, it also teaches people to
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exercise this choice in judicious ways. Capitalism can, Smith suggests, be saved by elevating
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the quality of consumer demand.
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The economic state of the world can seem at
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once so wrong and yet so complicated, we end up collapsing into despair and passivity.
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Adam Smith is on hand to lend us confidence and hope. His work is full of ideas about
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how human values can be reconciled with the needs of businesses. He deserves our ongoing
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attention because he was interested in an issue that has become a leading priority of
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our own times: how to create an economy that is at once profitable and civilised.